Operations team leader Work, Jobs in Dartford, Ken (with Salaries)

Team Leader Operations
Internova Travel Group —London
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Outbound Operations Shift Team Leader
Monica Vinader —London
- Travel
- Leadership
- Communication skills
Quick apply
Fundraising Operations Lead
Scope —London
- £50,133 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Work from home
- Employee discount
Yard Operations Team Leader
RB Global —Canvey Island
- £30,000 - £32,000 a year
- Day shift
- Driving
- Leadership
- Free parking
- Employee discount
Quick apply
11d
Product Team Leader
River Island —Greenhithe
- Weekend availability
- Sales
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Operations Team Leader 12m FTC
Intact Insurance UK Limited —Chelmsford
- Hybrid work
- Mentoring
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
4d
Team Lead - US Operations
Lendable —London
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Supervising experience
- Work from home
- Referral programme
Supply Chain Senior Team Leader
Great Ormond Street Hospital for Children —London
- £38,488 - £46,852 a year
- Full-time
- Management
- Customer service
- Computer literacy
- Annual leave
6d
Government & LEA Service Unit Team Leader
Sky —London
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
Warehouse & Operations Lead (Full Time)
Light Style London Ltd —Croydon
- Full-time
- Microsoft Office
- First Aid Certification
- Driving
Quick apply
6d
Team Lead Service Operations
SITA Switzerland Sarl —London
- Weekend availability
- Hybrid work
- Computer networking
- Organisational skills
- IT
- Annual leave
- Work from home
Global Product Team Lead Senior Director - Talent Acquisition, Alumni & Career Services
Boston Consulting Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Trust Operations Lead
Alternative Learning Trust —Sutton
- £35,368 - £37,831 a year
- Part-time
- IT
- Communication skills
Partnership Strategy & Operations Lead, International
Anthropic —London
- £195,000 - £225,000 a year
- Hybrid work
- SQL
- Bachelor's degree
- Communication skills
- Flexible schedule
Senior Power Platform Operations Lead
NEST —London
- £50,000 a year
- Hybrid work
- Azure
- SharePoint
- AI
10d
Formula 1 - Events Project Lead
Absolute Taste —London
- Full-time
- Hospitality
Quick apply
Team Leader - Process Automation, Quality & Data Operations - Sustainable Finance Data
Bloomberg —London
- SQL
- Analysis skills
- Travel
Key Accounts Sales Support & Supply Chain / CSL Team leader
ADM —London
- Team management
- Business
- Communication skills
11d
Business Operations Lead, EMEA Employee Experience Team
Adobe —London
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
- AI
Delivery Operations Lead
Simply Business —London
- Full-time
- Hybrid work
- Analysis skills
- Annual leave
- Gym membership

I want to receive the latest job alerts for operations team leader in dartford, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Team Leader Operations

Internova Travel Group -
London

Apply Now

Job details

Full-time

Benefits

Employee assistance programme
Employee discount
Life insurance

Qualifications

Google Docs
Microsoft Excel
Microsoft Outlook
Customer service
Team management
Organisational skills
Leadership

Full job description

Overview:

At ALTOUR, we believe people are the driving force behind every meaningful connection - our clients’ and our own. With more than 1,000 team members and a presence in over 80 countries, we are a globally recognized leader in corporate travel management and a proud division of Internova Travel Group, the highest-ranking American corporate travel management company (Business Travel News).

Our mission is to manage the complexities of connecting people so they can represent their brands in the most impactful way possible. That same philosophy shapes our workplace culture, one that evolves, improves, and empowers our people to grow and thrive.

We embrace innovation and leading-edge technology to create smarter, faster, and more tailored solutions - not just for our clients, but for each other. At ALTOUR, you’ll be part of a collaborative, forward-thinking environment where your voice matters and your success is a shared journey. Click here for more information about Altour.

Responsibilities:

JOB OVERVIEW:

The Team Leader will oversee a team of travel consultants, ensuring the delivery of high-quality travel services to a dedicated corporate client. This role involves managing day-to-day operations, mentoring team members, and maintaining strong client relationships. The Team Leader ensures compliance with travel policies and strives to optimize travel efficiency and cost-effectiveness.

RESPONSIBILITIES:

Ensure all emails are acknowledged within the clients SLA and staff are using the Front system correctly.
Ensure the staff are logged into the phones.
Ensure good timekeeping across the team. Must be at your desk ready to start at the allocated time.
Monitor the team’s workload. Delegate and distribute any work as and when necessary to help with the team’s performance.
Support, encourage and work to develop the Altour Connect tool, encouraging use and supporting in a super user role.
Ensure the team keep their queues tidy and are monitored regularly
M.I errors / Data Error Log – Ensure all errors are addressed with the relevant staff.
Quality Control – ensure all air bookings are QC checked.
Disaster Recovery – running of TSDS reports / Spectra’s during disasters during office hours.
Encourage use of net fares/consolidators and booking ancillaries, working with the rate desk to increase revenue.
Staff training – If you deem any member of your team to require training on any aspect, please consult with your Operations Manager and or the Training Team.
Write off or losses - must be immediately reported to the Operations Manager. Every effort must be made to keep these to a minimum and appropriate training or action should be implemented to prevent future losses.
Communication - ensure that a flow of communication and information is maintained throughout the team and across all departments. Maintain a positive mindset and environment for the team.
Look after certain VIP travel and general reservations when needed
Addressing ADM’s and ACM’s raised via BSP
Appraisals / 121s in conjunction with the operations managers
Attending client meetings / visits when required

Qualifications:

REQUIREMENTS:

Proven experience managing a team, or the ability to demonstrate strong leadership capabilities
Knowledgeable on Sabre Native GDS is essential, must currently be using Sabre with minimum 2 years’ experience
Fares & Ticketing Level 1 & 2 (or equivalent experience) essential
Knowledge of Evolvi and Trainline
Knowledge of technology products, including Outlook, Word, Excel and Google Docs.
Possess good geographical and product knowledge of destinations and airlines.
Good organisational skills and excellent customer service & communicative abilities are essential.
Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients.
Must have a passion for travel and delivering service excellence!
Regular and dependable punctuality and attendance are required.

PAY AND BENEFITS

Our benefit offerings include healthcare, dental care, life insurance with Employee Assistance and counselling services, staff discounts (Perkbox) and Group Income Protection cover.

The salary range alloated to this role has been developed to give applicants a range based on the local market where the candidate would be working. Many factors, such as years of experience, budget etc. are considered when determining the starting rate of pay.

This role is eligible for a 5% discretionary bonus program based on the company’s financial goal achievement and individual performance.

Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

Prospective Employee Privacy Policy

Apply Now

Refine Your Search

operations team leader jobs in dartford, ken

Team Leader Operations

Outbound Operations Shift Team Leader

Fundraising Operations Lead

Yard Operations Team Leader

Product Team Leader

Operations Team Leader 12m FTC

Team Lead - US Operations

Supply Chain Senior Team Leader

Government & LEA Service Unit Team Leader

Warehouse & Operations Lead (Full Time)

Team Lead Service Operations

Global Product Team Lead Senior Director - Talent Acquisition, Alumni & Career Services

Trust Operations Lead

Partnership Strategy & Operations Lead, International

Senior Power Platform Operations Lead

Formula 1 - Events Project Lead

Team Leader - Process Automation, Quality & Data Operations - Sustainable Finance Data

Key Accounts Sales Support & Supply Chain / CSL Team leader

Business Operations Lead, EMEA Employee Experience Team

Delivery Operations Lead

I want to receive the latest job alerts for operations team leader in dartford, ken

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected