Business support Work, Jobs in Dartford (with Salaries)

Business Support Technician
Vision Voice —London
- Computer networking
- Computer skills
- Communication skills
1h
Part Time Office Administrator
F&D Tech Solutions Ltd —Dartford
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Annual leave
- Gym membership
Quick apply
4d
Sales Assistant
Shōten Limited —Dartford
- £460 - £600 a week
- Part-time
- Bilingual
- Customer service
- Communication skills
- Free parking
- Flexitime
Quick apply
6d
Distribution Administrator
Furniture Village —Dartford
- £33,000 - £36,300 a year
- Full-time
- Customer service
- Employee discount
Quick apply
5d
Quotations Administrator – Facilities Maintenance
ELITE Building Support Ltd —London
- From £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
Quick apply
6d
Logistics Operative
Dachser —Dartford
- Full-time
- Forklift
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Customs Clerk
Arcese UK —West Thurrock
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Free parking
Quick apply
7d
Admin Assistant
Rana Developments —Dartford
- £16 - £20 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Customer Contact Officer
Serco Plc —Victoria
- £30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Care Home Administrator
Avery Healthcare —Sidcup
- £33,500 a year
- Computer literacy
- Administrative experience
- Recruiting
Quick apply
Administrator (Contract Support)
Capstone Facilities Services Ltd —London
- £29,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Databases
Quick apply
13d
Customer Service Live Chat Agent
Mr Lender —Loughton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
12d
IT Support Technician (1st/2nd Line)
FAITHORN FARRELL TIMMS LLP —Orpington
- £27,000 - £30,000 a year
- Full-time
- Driving
- SharePoint
- IT
- Bereavement leave
- Sick pay
Quick apply
Sales Assistant - UNIQLO Bluewater
UNIQLO —Dartford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
6d
Business Development Executive
Service Innovation Group UK —Dartford
- £40,000 a year
- Full-time
- CRM software
- Business development
- Analysis skills
- Annual leave
- Employee assistance programme
TRAVEL & EXPENSES ADMINISTRATOR
Laing O'Rourke —Dartford
- Microsoft Excel
- Hotel
- Travel
14d
1st Line Service Desk Analyst
Goaco —Dartford
- Full-time
- Travel
- In-person
- Communication skills
1d
Nights - Team Member
Premier Inn —Dartford
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
5d
Delivery Driver – £137/Day | Full Time | Free Van & Fuel | Erith | Apply Now!
SNM Medway Logistics Limited —Dartford
- From £137.70 a day
- Weekend availability
- No experience needed
- Bachelor's degree
- Free parking
- Paid training
Quick apply
General Operative
Mears Group —Bexley
- Up to £35,000 a year
- Full-time
- Cleaning
- Communication skills
- Annual leave
- Employee assistance programme

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Business Support Technician

Vision Voice
London

Apply Now

Job details

1 hour ago

Qualifications

Technical troubleshooting
Client engagement
VoIP
Computer networking
Computer skills
Customer support
Customer interaction
Fault diagnosis and repair
Communication skills
Help desk

Full job description

Position Summary

The position of VisionVoice Business Support Technician requires someone who can deliver excellent technical support both to current clients and ones who are new to the company. Given that retaining an existing client is easier than marketing and onboarding a new client, attention must be paid to current customers in order to retain their loyalty to our brand.

The ideal person for this role is one who feels strongly that customer service is where the rubber meets the road for any business. When not taking care of clients, they leave. Companies cannot survive losing new customers who exit almost as soon as they get on the books. Therefore, our support team must be enthusiastic about providing a high level of service at all times to ensure customers are entirely happy with our brand and what we offer.

Essential Duties and Responsibilities

It’s necessary to become knowledgeable about what we offer as a company. This provides the backbone to any service we provide. From there, creating strong lines of communication with each client is necessary to discover what their business needs are? Through this approach, it’s possible to understand not only what their current issues are but also to appreciate the situation from their perspective (not just our own).

The essential duties are included in this list, which is not exhaustive:

Effective communication with all clients
Run through troubleshooting to discover what issues are happening
Use software tools provided by the company to assist in diagnosing the issue and confirming its resolution
Using the software provided to bring support tasks to their completion
Provide, restore and resolve hardware issues
Spot and officially note flaws or bugs and add requests for feature additions or improvements to help improve our product(s)
Update the knowledge-base to provide better answers for clients
Complete ad hoc tasks as requested
Minimum Qualifications (Knowledge, Skills, and Abilities)

The minimum qualifications required in the role:
A reasonable appreciation for voice over IP technology (RTP, NAT, and SIP)
A reasonable appreciation of technology, ideas, and technology relating to computers, internet usage, and networks
Ability to solve problems
Effective multi-tasking and deciding which tasks should have greater importance. Being accountable for (support) tasks assigned and completing them
Working comfortably within a team and to receive instructions from a supervisor or the management team
A positive person who’s also a team player
Effective both in conversations and in written form along with developing excellent customer service relationships through being a strong communication on the phone or in person
A solid understanding of how connections to and over the internet work, the different types or commonalities, popular network routers on the market and how they are correctly set up
Have worked with Metaswitch
An understanding of SimpleWan and Edgewater routers and how they are to be set up correctly
Have worked with and understand signalling using SIP
Have worked in a VoIP environment or a as Tier Two or higher support personnel
Physical Demands and Work Environment

The demands of the role from a physical standpoint reflect the duties that need to be performed as outlined above. Adjustments may be delivered to permit people with one or more disabilities to carry out the tasks. It should be noted that this role requires employees to sit for periods of time, speak, listen, and actively use their fingers and hands. Vision-wise, it’s also necessary to focus on close up or at a distance or switch between them as needed. The decibels in the work environment are usually modest or minimal. VisionVoice, like other companies, believes in equal opportunities for all employees and complies with the applicable employment laws relating to this requirement.

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Refine Your Search

business support jobs in dartford

Business Support Technician

Part Time Office Administrator

Sales Assistant

Distribution Administrator

Quotations Administrator – Facilities Maintenance

Logistics Operative

Customs Clerk

Admin Assistant

Customer Contact Officer

Care Home Administrator

Administrator (Contract Support)

Customer Service Live Chat Agent

IT Support Technician (1st/2nd Line)

Sales Assistant - UNIQLO Bluewater

Business Development Executive

TRAVEL & EXPENSES ADMINISTRATOR

1st Line Service Desk Analyst

Nights - Team Member

Delivery Driver – £137/Day | Full Time | Free Van & Fuel | Erith | Apply Now!

General Operative

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