Customer solutions specialist Work, Jobs in Davyhulme, Gtm (with Salaries)

Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
3d
Inbound Lead Generation Specialist
Kandoo Car Credit Ltd —Manchester
- £25,800 - £30,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
11d
Sales Advisor
Connect Talent Group —Manchester
- £24,850 - £35,000 a year
- Full-time
- Computer literacy
- Data entry
- In-person
Quick apply
11d
Service Desk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
3d
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount
IT Support Specialist
OSSAS IT Digital Solutions —Manchester
- £2,800 - £3,400 a month
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
1d
General Haulage Planner
GBA Services Ltd —Birchwood
- £30,000 a year
- Full-time
- Management
- Microsoft Office
- Driving
- Free parking
- Sick pay
Quick apply
6d
Helpdesk Advisor
Hakim Group —Darwen
- Full-time
- CRM software
- Organisational skills
- Communication skills
Junior Business Development Executive
Bureau Veritas —Manchester
- £27,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Communication skills
- Employee assistance programme
Customer Retention Specialist
Street Group —Manchester
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
Quick apply
6d
TravelSafe Support & Enforcement Officer
Amulet —Manchester
- £15.40 an hour
- Overtime
- In-person
- Leadership
- Annual leave
Quick apply
7d
CCTV Administrator
Lanes Group —Manchester
- Up to £27,000 a year
- Full-time
- CRM software
- Organisational skills
- Computer skills
Quick apply
TravelSafe Support & Enforcement Officer (TSEO) Relief
Amulet —Manchester
- £15.40 - £16.25 an hour
- Overtime
- In-person
- Annual leave
Quick apply
6d
TravelSafe Support & Enforcement Officer- Nights
Amulet —Manchester
- £16.25 an hour
- Full-time
- Microsoft Word
- In-person
- Annual leave
Quick apply
7d
Systems Analyst
Kingsland Drinks —Manchester
- Up to £28,000 a year
- Full-time
- Hybrid work
- Free parking
- Store discount
Quick apply
Temporary accommodation Move on Officer
Trafford Council —Trafford
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Communication skills
- Annual leave
- Work from home
3d
Operations Specialist I-III (UK)
Airspace —Manchester
- £36,000 - £65,000 a year
- Remote
Quick apply
5d
EU Export Operator
SEKO Logistics —Manchester
- Up to £35,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Quick apply
10d
In-House Recruiter (9-month FTC)
AJ Bell —Manchester
- Hybrid work
- Communication skills
- Employee assistance programme
- Gym membership
Quick apply
6d
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Continuous improvement
- Team management
- Organisational skills
- Employee assistance programme

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customer solutions specialist jobs near davyhulme, gtm

Helpdesk Operator

Sodexo -
Salford

Quick apply

Job details

£12.71 an hour
3 days ago

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Continuous improvement
Computer hardware
Data entry
Customer support
Customer interaction
Typing
Communication skills

Full job description

Job Introduction

Helpdesk Operators

Location: 310 Broadway, Salford, M50 2UE

We are looking for a proactive and customer-focused Helpdesk Operators to join our team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping others, and takes pride in delivering a high standard of service.

As a key point of contact for customers and suppliers, you will be responsible for responding to calls, emails and messages within agreed service levels, accurately recording information, and ensuring queries are resolved efficiently. The role requires excellent attention to detail, strong communication skills, and a professional and confident telephone manner. You will work closely with colleagues and suppliers to provide outstanding support, escalating issues where appropriate and contributing to continuous service improvement. We are looking for someone who is adaptable, eager to learn, and committed to delivering a positive customer experience in a dynamic and evolving environment.

DBS, BPSS and SC Clearance Requirement: Candidates must be able to successfully pass DBS, BPSS and Security Check (SC) Clearance. To be eligible for SC Clearance, applicants must have resided continuously in the UK for at least the past five years. Any offer of employment will be subject to satisfactory completion of all required security vetting and clearance checks.

Key Responsibilities:

Accurately record caller details, issues, and severity levels, ensuring Team Leaders are informed of any situations that may escalate.
Work in line with established processes and procedures.
Respond promptly and efficiently to incoming calls, emails, and messages in accordance with client service levels.
Demonstrate strong attention to detail when gathering and inputting information.
Maintain a clear, professional, and confident telephone manner.
Deliver a high level of customer and supplier satisfaction, using logic and common sense to resolve queries and escalating issues when required.
Attend training and coaching sessions and apply any updates to duties, methods, working hours, or procedures.
Identify potential areas for improvement and report them to the Team Leader.
Remain flexible and adaptable to change within the role.

Essential Skills & Experience:

Ability to build productive relationships with customers and suppliers.
Basic understanding of computer hardware, peripherals, and applications (e.g., networks, shared files/folders, report creation).
Confident keyboard and data‑entry skills.
Basic proficiency in Microsoft Word and Excel.

Sodexo’s Business Support segment sits at the heart of our organisation, providing the essential services that keep our operations running smoothly and efficiently. As a central function, Business Support brings together a diverse range of specialist teams - including our technology and digital services - to deliver the systems, processes and expertise that enable Sodexo to thrive.

From driving innovation to ensuring seamless administrative, commercial and operational support, the Business Support segment plays a critical role in strengthening performance across all parts of the business. Joining this segment means becoming part of a collaborative, solutions‑focused environment where your work directly contributes to the success of our people, our clients and the communities we serve.

For further details regarding our Sodexo benefits please see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves. We recognise that we’re on a journey with regards to diversity and inclusion and would therefore welcome applications for candidates from underrepresented backgrounds.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

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Refine Your Search

customer solutions specialist jobs in davyhulme, gtm

Helpdesk Operator

Inbound Lead Generation Specialist

Sales Advisor

Service Desk Operator

Customer Solutions Specialist

IT Support Specialist

General Haulage Planner

Helpdesk Advisor

Junior Business Development Executive

Customer Retention Specialist

TravelSafe Support & Enforcement Officer

CCTV Administrator

TravelSafe Support & Enforcement Officer (TSEO) Relief

TravelSafe Support & Enforcement Officer- Nights

Systems Analyst

Temporary accommodation Move on Officer

Operations Specialist I-III (UK)

EU Export Operator

In-House Recruiter (9-month FTC)

Service Desk Team Leader

I want to receive the latest job alerts for customer solutions specialist in davyhulme, gtm

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