Customer and Trading Manager - Nightshift
Sainsbury's —Cambridge
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
11d
Customer and Trading Manager - Online
Sainsbury's —Haverhill
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
11d
Customer and Trading Manager - Convenience
Sainsbury's —Trumpington
- From £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
Online Merchandiser
Jollyes Pets —Waltham
- £32,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Merchandising
- Annual leave
- Employee discount
General Manager – Eddie's Doggy Daycare
Eddies Doggy Daycare Ltd —Broxbourne
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- Management
- Customer service
Quick apply
E-Commerce Manager
Jollyes Pets —Waltham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Sales
- Merchandising
- IT
- Annual leave
- Work from home
Lead Online Manager
Sainsbury's —Haverhill
- From £36,250 a year
- Management
- Leadership
- Employee discount
11d
General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Vehicle Repair and MOT Garage Manager
A.G Toft Garage —Cambridge
- £34,000 - £42,000 a year
- Full-time
- Customer service
- Supervising experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
Digital Marketing & Ecommerce Manager
Coles Menswear —Epping
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Social media management
- Merchandising
- Free parking
- Employee discount
Quick apply
6d
PR & Social Media Manager
The Hot Sausage Company —Cambridge
- £200 a week
- Temporary
- Hybrid work
- Serving
- Social media management
- Organisational skills
Quick apply
12d
Optimisation Analyst
Tesco UK —Welwyn Garden City
- Full-time
- SQL
- Analysis skills
- Communication skills
- Employee assistance programme
Business Development Representative (Part-time)
Online Lubricants Ltd —Waltham Abbey
- From £15,000 a year
- Part-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
9h
Depot Finance Administrator
DPD Group UK —Chelmsford
- £28,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Head of Marketing Operations
Lookers —Chelmsford
- Full-time
- Travel
- AI
- Marketing
- Annual leave
Quick apply
Head of Distribution Trading Branch - Chelmsford
Allianz —Chelmsford
- Full-time
- Hybrid work
- No degree
- Leadership
- Communication skills
- Employee discount
1d
Assistant Store Manager - Stevenage
Oak Furnitureland —Stevenage
- £52,000 - £55,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
Head of Growth & Acquisition
Lookers —Chelmsford
- Full-time
- Travel
- Leadership
- Marketing
- Annual leave
Quick apply
Store Manager
Sainsbury's —Cambridge
- From £33,450 a year
- Human resources
- Employee discount
5d
Merchandiser
DCK Group —Billericay
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Free parking
- Flexible schedule
Quick apply

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Customer and Trading Manager - Nightshift

Sainsbury's -
Cambridge

Apply Now

Job details

Permanent
From £31,700 a year
11 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Customer service
Leadership

Full job description

Customer and Trading Manager - Nightshift

Salary: from £31,700 plus premium
Location: Sidney Street Store, Cambridge, CB2 3HX
Contract type: Permanent
Business area: Retail
Closing date: 01 August 2026
Requisition ID: 400070309

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store
Making sure that standards are brilliant come morning so we’re ready to serve our customers
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).

What makes a great nightshift manager:

Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team.
Previous line management responsibilities in a fast-paced, operational environment.
Resilience to deal with both the mental and physical demands of working nights.
Provides brilliant customer service and coaches a team to do the same.
Has previous experience delivering and monitoring KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and is comfortable doing this alone in the absence of more senior management.
Puts inclusivity at the heart of everything they do.

Essential Criteria:

A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.
Desirable - Has worked night shifts in a high-volume, operational environment — you’ve adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

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