Success executive Work, Jobs in Dedham, Ess (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
7d
SEO Content Executive
Reach Digital Ltd —Colchester
- £25,000 - £30,000 a year
- Full-time
- JavaScript
- In-person
- HTML
Quick apply
11d
Field Sales Executive
Charity Link —Colchester
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Cluster Performance & Continuous Improvement Manager
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £37,730 - £53,900 a year
- Full-time
- Project management
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Caravan Sales Executive
Park Holidays UK —Southminster
- £50,000 a year
- Full-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Sales Executive
Its Lolly —Braintree
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Hospitality
- Contracts
- Negotiation
- Free parking
Quick apply
14d
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Ipswich
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
3d
Claims Executive - Commercial & Schemes
Howden Group Holdings —Colchester
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Negotiation
Used Car Transaction Manager
John Grose —Ipswich
- Up to £65,000 a year
- Full-time
- Sales
- Administrative experience
- In-person
- Employee discount
Quick apply
4d
Estate Manager
Bauer Media Outdoor —Colchester
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Quick apply
Media Sales Executive
Ellis Media and Events Ltd —Witham
- £24,000 - £27,000 a year
- Full-time
- Sales
- Salesforce
- Driving
- Annual leave
Quick apply
5d
Sales Client Executive
Drax Group —Ipswich
- Full-time
- Sales
- Analysis skills
Head of Financial Planning and Analysis
Fred. Olsen Travel —Ipswich
- Monday to Friday
- Microsoft Excel
- Analysis skills
- Communication skills
- Employee discount
11d
Commercial Account Executive
Jensten Group —Colchester
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Internal Sales Executive
REXEL —Colchester
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
Door to Door Sales Executive
Charity Link —Colchester
- £40,000 - £45,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Quick apply
Marketing Executive
Portable Space Ltd —Bacton
- Full-time
- Sales
- Social media management
- Organisational skills
- Free parking
- Annual leave
Quick apply
Commercial Account Executive
Gallagher —Ipswich
- Business development
- Travel
- Leadership
- Employee stock purchase plan
- Life insurance
Chair of the Board
Colchester City Council —Colchester
- Leadership
- Communication skills
Field Sales Executive - Shopsmart - Kraft Heinz - Bury St Edmunds
Acosta —Bury St. Edmunds
- £26,500 - £32,595 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
5d

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Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
7 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

success executive jobs in dedham, ess

Customer Success Executive

SEO Content Executive

Field Sales Executive

Cluster Performance & Continuous Improvement Manager

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Sales Executive

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Media Sales Executive

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Chair of the Board

Field Sales Executive - Shopsmart - Kraft Heinz - Bury St Edmunds

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