Customer service representative Work, Jobs in Denny, Fal (with Salaries)

Customer Services Coordinator
Heatsafe Heating Ltd —Falkirk
- £25,000 - £28,000 a year
- Part-time
- Remote
- Customer service
- English
- Administrative experience
Quick apply
22h
Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
Customer Service Representative AIRDRIE
Dawn Direct Ltd —Airdrie
- £24,785 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
- Referral programme
Quick apply
4d
Customer Service Advisor
Etex Group —Stirling
- Customer service
- ERP systems
- Microsoft Office
13d
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Annual leave
- Employee discount
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Call Centre Agent
Optical Express Group —Glasgow
- £27,040 - £28,080 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Customer Service Representative
William Hill —Stirling
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Temporary Customer Service Specialist / Outbound Telesales
OA Partners —Camelon
- £13.70 - £16.00 an hour
- Temporary
- Sales
- Customer service
- Annual leave
11d
Customer Service Representative
Dor 2 Dor scotland ltd —Livingston
- £24,420.00 - £38,756.85 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- No experience needed
- Annual leave
Quick apply
1d
Customer Representative - Glasgow
Nationwide Building Society —Glasgow
- From £26,500 a year
- Temporary
- Customer service
- Banking
5d
Customer Care Associate
Aegon UK —Edinburgh
- £13.45 - £17.05 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Customer Service Advisor
SMH PRODUCTS LTD —Glasgow
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Life insurance
Quick apply
12d
Customer Service Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Sales
- Customer service
- Contracts
- Employee discount
Customer Service Associate
UPS —Edinburgh
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
Customer Service Representative
Shawbrook —Glasgow
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Employee assistance programme
- Employee discount
6d
Customer Service Representative
BWT UK —Glasgow
- £24,784.50 a year
- 8 hour shift
- Bilingual
- Microsoft Outlook
- English
- Free parking
- Health & wellbeing programme
Quick apply
4d
Customer Service Centre Agent
Carrier —Livingston
- £24,785 - £49,420 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Sick pay
6d
Customer Service Advisor
Search Hiredonline —Glasgow
- £13.49 an hour
- Temporary
- Remote
- Customer service
- IT
11d
Customer Service Team Leader
William Hill —Stirling
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
11d

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Customer Services Coordinator

Heatsafe Heating Ltd
Falkirk

Quick apply

Job details

Part-time
£25,000 - £28,000 a year
22 hours ago

Benefits

Company pension

Qualifications

Customer service
English
Administrative experience
Organisational skills
Phone etiquette
Communication skills

Full job description

Customer Services Coordinator – Part Time, 22.5 hours a week, £25-28k pro-rata Falkirk (home based)

About the Role:

We are a small plumbing and heating business rooted in strong values and committed to providing top-quality service to our customers.

Due to significant growth driven by a growing reputation for excellence and customer satisfaction we are seeking an experienced Customer Services Coordinator.

As part of this enthusiastic and tight-knit team, you'll have the opportunity to contribute to the ongoing development and success of the business, while enjoying support and camaraderie.

You will play a crucial role in ensuring exceptional customer service and operational efficiency. As the primary point of contact for customer enquiries, you'll manage job scheduling, the ordering of materials, and provide essential administrative support.

The business is in the process of implementing a new job management system, ServiceM8, therefore the ideal candidate would have experience of this system or one that is similar.

The role is home based and we envisage the role becoming full time as the business continues to grow over the next 6 months.

Key Responsibilities:

Handle customer enquiries via phone, email, and in-person, providing accurate information on services, pricing, and scheduling using ServiceM8.
Coordinate and schedule jobs for our plumbing and heating team, optimising resource allocation and ensuring effective communication with customers about appointments.
Manage the procurement of materials and supplies, including vendor sourcing, order placement, and delivery tracking.
Provide comprehensive administrative support, including preparing quotes, maintaining records, updating databases, and generating reports.
Conduct post-service follow-ups with customers to ensure satisfaction and address any concerns.
Organise and maintain electronic and paper files for customer enquiries, job schedules, and material orders.
Collaborate with engineers, management, and suppliers to ensure smooth operations and clear communication.

Qualifications:

Proven experience in customer service or administrative support, ideally within the construction or trade industries.
Excellent verbal and written communication skills, with a talent for engaging effectively with customers and colleagues.
Strong organisational skills, meticulous attention to detail, and the ability to juggle multiple tasks efficiently.

If you are proactive and passionate about customer service, with excellent organisational skills, we would love to hear from you!

Why Join Us

Competitive salary £25,000 - £28,000 pro-rata
20 days holiday pro-rata
Pension
Be part of a small, supportive team where your ideas and input truly make a difference.
Help shape the growth of a business that values quality, teamwork, and innovation.

Pay: £25,000.00-£28,000.00 per year

Application question(s):

Do you have experience of working from home?
Do you have the capacity to do full time hours in the near future?

Work Location: Remote

Quick apply

Refine Your Search

customer service representative jobs in denny, fal

Customer Services Coordinator

Customer Care & Lead Generation Advisor

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