Customer experience specialist Work, Jobs in Derby, Dby (with Salaries)

Team Leader
Reed In Partnership —Derby
- £33,750 - £41,000 a year
- Full-time
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
Sales - Sales Advisor Temporary - UK
New Look —Derby
- Full-time
- Customer service
Customer Resolutions Specialist Claims
Hastings Direct —Leicester
- From £30,700 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Time management
- Referral programme
Supercar Transporter Loader
Everyman Driving Experiences —Donington Park
- £28,000 - £34,000 a year
- Weekend availability
- Travel
- In-person
- Free parking
- Employee discount
Quick apply
Sales Associate
Castore —Derby
- Communication skills
Quick apply
Legal Recoveries Specialist
Flint Bishop —Derby
- Full-time
- Communication skills
- Free parking
- Flexible schedule
Quick apply
Pricing & Data Analyst
Parkland Fleet Solution —Loughborough
- £13 - £20 an hour
- Part-time
- English
- Maths
- In-person
Quick apply
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
Print Assistant - (No 2 Printer)
Autajon Packaging Simply Cartons —Nottingham
- £27,900 - £29,800 a year
- Overtime
- Organisational skills
- In-person
- Hand tools
Quick apply
R&D & Product Specialist (Life-science)
Advanced Molecular Diagnostics Ltd —Nottingham
- £26,000 - £31,500 a year
- Part-time
- Laboratory experience
- Bachelor's degree
- Continuous improvement
Quick apply
11d
Executive Assistant & Business Support Coordinator
Groundsman Tools Ltd —Shepshed
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- In-person
- Free parking
Quick apply
5d
Home Insurance Adviser
Safe&Secure Insurance Services Ltd —Derby
- From £42,000 a year
- Full-time
- Sales
- Analysis skills
- In-person
- Employee discount
- Sick pay
Quick apply
3d
Sales Assistant
Topps Tiles —Derby
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Retail sales
- Employee discount
Administrator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Databases
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Business Administrator
P.Atkins Fuel Injection Ltd —Mansfield
- £25,420 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
9d
QRC Specialist UKI
Getinge Ltd. —Derby
- Remote
- English
- SharePoint
Part-Time Finance Assistant
Total Fire Safety —Derby
- £13 an hour
- Part-time
- Continuous improvement
- Data entry
- Communication skills
Quick apply
Employment Specialist
Reed In Partnership —Derby
- £31,000 - £33,400 a year
- Full-time
- Bilingual
- Customer service
- Travel
- Annual leave
- Flexible schedule
Client Care Advisor (16hrs)
IVC —Derby
- Up to £10,574.72 a year
- 8 hour shift
- Communication skills
- Annual leave
- Employee discount
8d
Executive Assistant to the CEO
Kitking Ltd —Loughborough
- From £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d

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customer experience specialist jobs near derby, dby

Team Leader

Reed In Partnership -
Derby

Apply Now

Job details

Full-time
£33,750 - £41,000 a year

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Driving Licence
Stakeholder collaboration
Stakeholder liaison
GCSE
Internal department liaison
Performance management
Continuous improvement
Partnership building
Management reporting
Training & development
Team motivation leadership
A Level

Full job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

£33,750 to £41,000

Working Hours/Pattern:

Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Do you pride yourself on your ability to lead and motivate a team ?

Do you possess great people management skills and a passion for driving performance?

Then consider the role of a Team Leader at Reed in Partnership!

Internal applications for this role close on 29/07/2026

Please note for this role, a successful candidate will be required to hold a valid UK driving license and have access to their own vehicle.

What is this role about?

A Team Leader leads a team of Employment Specialists in the provision of services to support caseloads of jobseekers into employment. The role is responsible for managing the performance, productivity and wellbeing of this team and supports the team through observation, coaching and development to exceed their targets; resolving escalated complaints; ensuring the maintenance of key relationships with partners and timely reporting of key performance indicators (KPI’s).

Just some of your day-to-day responsibilities will include:

People Motivation, Coaching and Development

The Team Leader ensures the smooth running and productive dynamics of the team by acting as a lynchpin between all key roles involved in the participant journey towards sustained employment.

Performance Management and Delivery

A Team Leader manages the team to focus on all elements of the participant journey to sustainable employment, identifying and overcoming blocks, obstacle or inefficiencies in the process through observation and analysis, ensuring that performance targets are exceeded.

External Relationships and Stakeholder Management

A Team Leader ensures that their team maintains constructive and effective internal relationships with other functions and departments and a positive set of relationships with fund holders, referral sources, partner organisations and political stakeholders in the wider community.

Finance and Facilities

A Team Leader is responsible for ensuring the financial resources and facilities of their office are maintained in good order.

Quality and Continuous Improvement

A Team Leader contributes constructively to the overall development of our service delivery, suggesting and making improvements continually to enhance productivity, the customer service experience and the quality of our claims and participant outcomes.

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leader ship training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found on our website
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with :

Previous direct line management of a team
Experience in a sales, customer service or recruitment industry
Track record of working and achieving targets personally as well as managing team targets
Experience in people management including training, coaching, performance management and recruitment.
Strong administration and IT skills
Assertiveness, Resilience and good Decision making skills
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Apply Now

Refine Your Search

customer experience specialist jobs in derby, dby

Team Leader

Sales - Sales Advisor Temporary - UK

Customer Resolutions Specialist Claims

Supercar Transporter Loader

Sales Associate

Legal Recoveries Specialist

Pricing & Data Analyst

Inbound Customer Service & Booking Coordinator

Print Assistant - (No 2 Printer)

R&D & Product Specialist (Life-science)

Executive Assistant & Business Support Coordinator

Home Insurance Adviser

Sales Assistant

Administrator

Business Administrator

QRC Specialist UKI

Part-Time Finance Assistant

Employment Specialist

Client Care Advisor (16hrs)

Executive Assistant to the CEO

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