Service desk technician Work, Jobs in Derby, Dby (with Salaries)

Service Desk Technician
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £28,392 - £31,157 a year
- Full-time
9d
Help Desk Technician - Derbyshire
Brewer Science, Inc. —Darley Abbey
- System design
- Annual leave
- Employee assistance programme
4d
IT Support Technician
Complete Computer Solutions —Derby
- From £25,000 a year
- Overtime
- English
- SharePoint
- In-person
- Free parking
- Annual leave
Quick apply
3d
IT Support Technician
Elevate Technology Group —Chesterfield
- £27,000 - £32,000 a year
- Azure
- Windows
Customer Service Specialist - Desk Based
Kone —Nottingham
- Full-time
- Microsoft Word
- English
- Continuous improvement
2nd Line Desktop Support Technician
Hastings Direct —Leicester
- Full-time
- Hybrid work
- Annual leave
Head of Lighting & AV
University of Derby —Derby
- £29,091 - £32,323 a year
- Overtime
- Computer literacy
- University
- Computer skills
Field Technician (DST113BC)
Discovery Schools Academies Trust —Leicester
- £28,605 - £31,029 a year
- Full-time
- Computer literacy
- Writing skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
T Desk Assistant
Otis —Leicester
- Full-time
- CRM software
- Customer service

I want to receive the latest job alerts for service desk technician in derby, dby

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk technician jobs near derby, dby

Service Desk Technician

Sherwood Forest Hospitals NHS Foundation Trust -
Sutton-In-Ashfield

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
9 days ago

Benefits

UK visa sponsorship

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Technical support incident logging
Customer support
Customer interaction
Remote diagnostics
Help desk

Full job description

Are you interested in working in the digital space? Passionate about improving health and care through providing digital support services and helping to future proof our NHS through digital transform? If the answer is yes, then we want to talk to you! We are looking for an enthusiastic individual to join our Team.

As a dedicated Service Desk Technician, you will be the first point of contact for all IT related incidents and service requests, responsible for performing remote troubleshooting and determining appropriate solutions based on the information collected and provided by customers. Excellent customer service is required and accompanied by good IT technical skills. The need to accurately capture and handle all calls with the goal of resolving as many as possible at the first point of contact (first time fix) and ensuring service levels and targets are met as well as meeting customer satisfaction and continuous service delivery demands is essential.

The successful candidate will be expected to work a regular shift pattern as well as out of hours support (via an on-call rota) to ensure support is available to NHIS supported organisations 24/7 (including bank holidays).

To understand the role in more detail, please refer to the attached job description and person specification.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

To understand the role in more detail, please refer to the attached job description and person specification.

Apply Now

Refine Your Search

service desk technician jobs in derby, dby

Service Desk Technician

Help Desk Technician - Derbyshire

IT Support Technician

IT Support Technician

Customer Service Specialist - Desk Based

2nd Line Desktop Support Technician

Head of Lighting & AV

Field Technician (DST113BC)

T Desk Assistant

I want to receive the latest job alerts for service desk technician in derby, dby

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected