Operations manager Work, Jobs in Dorchester, Dor (with Salaries)

Operations Manager
Poundbury Doctors Surgery —Dorchester
- £18 - £20 an hour
- Full-time
- Writing skills
- Data analysis skills
- Microsoft Office
- Free parking
Quick apply
2d
Operations Manager
Holbrook Manor & Spa —Wincanton
- £40,000 - £45,000 a year
- Weekend availability
- Hotel
- Team management
- In-person
- Free parking
- Employee discount
Quick apply
Operations Lead
Bunge —Portland
- From £40,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Computer skills
- Life insurance
Quick apply
Operations Manager
Now Student Living —Bournemouth
- £40,000 - £47,000 a year
- Full-time
- Sales
- Business development
- Team management
- Health & wellbeing programme
- Sick pay
Quick apply
8d
Operations Manager
Leonardo UK Ltd —Yeovil
- Full-time
- Hybrid work
- PMP
- Engineering
- Continuous improvement
- Flexible schedule
- Referral programme
2d
Retail Sales & Operations Manager
apetito —Blandford Forum
- Full-time
- Customer service
- Data analysis skills
- Leadership
- Employee discount
Operations Manager
Photo Experience —Poole
- £28,716.37 - £34,000.00 a year
- Full-time
- Up to 50% travel
- Travel
- Recruiting
Quick apply
2d
Operations Manager
ASDA —Yeovil
- Full-time
- Organisational skills
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Production Manager
HS Infra Ltd —Yeovil
- £43,500 - £50,000 a year
- Full-time
- Continuous improvement
- Quality control
- In-person
Quick apply
8d
Production Manager
Percy's Baking UK Ltd —Poole
- From £45,000 a year
- Full-time
- Continuous improvement
- Quality control
- In-person
- Free parking
- Store discount
Quick apply
14d
Operations Manager
Bournemouth Oceanarium —Bournemouth
- £32,000 - £38,000 a year
- Weekend availability
- Organisational skills
- In-person
- Training & development
- Employee discount
- Sick pay
Customer Success Operations Manager
Nourish Care —Bournemouth
- Hybrid work
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Depot Operations Supervisor
apetito —Blandford Forum
- £14.94 an hour
- Full-time
- Customer service
- Supervising experience
- Leadership
- Employee discount
14d
Operations Director
GoodOaks Homecare —Poole
- Hybrid work
- Recruiting
Quick apply
QA Operations Manager
ADM —Lopen
- Analysis skills
- Bachelor's degree
- Continuous improvement
APRU/Production Manager
Thales —Templecombe
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Product Manager - Claims & Operations
Vitality —Bournemouth
- Data analysis skills
- Analysis skills
- No degree
Operations Manager Children's Residential
SGS Care Ltd —Bournemouth
- £70,000 - £75,000 a year
- Full-time
- Management
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Quick apply
Product Operations Manager
Nourish Care —Bournemouth
- Hybrid work
- SharePoint
- Analytics
- Annual leave
- Employee assistance programme
Production Manager (Swing Shift)
Charles Trent —Poole
- £45,000 - £55,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Annual leave
- Employee discount
Quick apply
6d

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Operations Manager

Poundbury Doctors Surgery
Dorchester

Quick apply

Job details

Permanent | Full-time
£18 - £20 an hour
2 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Operations management
SystmOne
Triage
Writing skills
Patient appointment coordination
Data analysis skills
Process improvement
Microsoft Office Suite
Microsoft Office
Performance management
Data governance
Change management
Supervising experience
Decision making
Care Quality Commission compliance oversight
Healthcare service transformation
Conflict management
Healthcare practice management
Recruiting
Change leadership
Clinical quality improvement projects
Management reporting
Multidisciplinary collaboration
Care Quality Commission standards
Capacity planning
Training & development
Leadership
Team motivation leadership
Communication skills
Team management in senior healthcare role
Rota coordination

Full job description

Operations Manager

About the Role

As Operations Manager, you will be responsible for ensuring the practice operates effectively across its day-to-day services.

You will provide visible, supportive leadership to the administrative and operational teams, while working closely with clinical colleagues and the Practice Manager to ensure patient services are delivered safely, efficiently and consistently.

We are looking for an organised, confident and solutions-focused manager who can take ownership of operational challenges, support and develop staff, and bring people with them through change.

This is an excellent opportunity for an experienced primary care or healthcare manager who enjoys working in a busy environment and is committed to improving both patient experience and practice performance.

Hours: 35 hours per week
Working pattern: Monday, Tuesday, Thursday and Friday 09:00–17:00; Wednesday 09:00–14:00
Salary: Dependent on experience

Closing Date: 30th of September 2026

If you are interested in applying for this job please include your personal email address in your application.

Job Description

Key Responsibilities

Your responsibilities will include:

Supporting the day-to-day operational management of the practice.
Providing visible and supportive leadership to the administrative, reception and operational teams.
Leading, supporting, motivating and developing staff to achieve high standards of performance.
Ensuring appropriate staffing levels and effective workforce utilisation.
Monitoring staff rotas, workload and service capacity, identifying and responding to operational pressures.
Identifying operational challenges and implementing practical, effective solutions.
Reviewing and improving systems and processes to increase efficiency and enhance patient experience.
Supporting the delivery of access, appointment and demand-management initiatives.
Working collaboratively with clinical teams to improve patient pathways and operational processes.
Supporting the implementation of new systems, processes and service developments.
Ensuring practice policies, procedures and standard operating processes are implemented consistently.
Supporting compliance with CQC requirements, NHS contractual obligations, health and safety, information governance and other relevant standards.
Assisting with audits, inspections and preparation for CQC and other regulatory requirements.
Identifying training and development needs within operational teams and supporting appropriate development.
Supporting recruitment, onboarding, performance management and absence management.
Working closely with the Practice Manager and the Deputy Practice Manager on people-management and employee-related matters.
Promoting effective communication and collaboration across the practice.
Producing operational reports and management information to support effective decision-making.
Monitoring agreed performance indicators and supporting the delivery of practice objectives.
Contributing to wider practice improvement, service development and quality improvement initiatives.
Undertaking other reasonable duties consistent with the level and responsibilities of the role.

Person Specification

Essential Requirements

Experience

Minimum of two years' supervisory or management experience, preferably within primary care, the NHS or another healthcare environment.
Experience of managing, supporting and developing staff.
Experience of managing competing priorities and operational pressures within a busy environment.
Experience of improving systems, processes or service delivery.
Experience of monitoring performance and working towards agreed objectives or KPIs.

Knowledge and Skills

Strong leadership and people-management skills.
Excellent communication and interpersonal skills.
Strong organisational, prioritisation and workload-management skills.
Confident approach to problem-solving and operational decision-making.
Ability to manage challenging situations and resolve conflict professionally.
Ability to analyse information and use data to support decision-making.
Good understanding of healthcare operational processes.
Working knowledge of CQC requirements, health and safety, confidentiality, information governance and data protection.
Strong IT and data-management skills.
Ability to work collaboratively with both clinical and non-clinical colleagues.
Confidence to challenge constructively and make informed decisions when required.

Systems Experience

Experience of one or more of the following would be expected:

SystmOne.
Microsoft Office and other administrative/data-management systems.

Desirable

The following experience or knowledge would be advantageous:

Previous experience in an Operations Manager, Service Manager, Practice Manager or senior administrative management role.
Experience working within General Practice or Primary Care.
Experience of QOF and primary care reporting.
Knowledge of enhanced services and NHS primary care contractual requirements.
Experience of working within a Primary Care Network.
Experience supporting CQC inspections or practice regulatory reviews.
Experience of leading service improvement or change projects.
Experience of using operational data and KPIs to improve practice performance.
Experience of managing patient access, appointment systems and online triage.
Knowledge of workforce planning and capacity management within primary care.

Personal Attributes

We are looking for someone who is:

Organised and methodical, with excellent attention to detail.
Confident and approachable.
Proactive and solutions-focused.
Comfortable taking ownership and accountability.
Able to remain calm and effective under pressure.
A supportive and motivating leader.
Able to build positive relationships across clinical and non-clinical teams.
Willing to challenge constructively when necessary.
Adaptable and able to respond positively to changing NHS and practice priorities.
Committed to providing high-quality, patient-centred services.

What We Are Looking For

The successful candidate will be someone who can take ownership of the operational running of the practice while working collaboratively with the practice management team, GP Partners and clinical teams. You will be confident identifying what needs to be improved, engaging staff in change and following through to ensure improvements are embedded. You will combine strong organisational and people-management skills with a practical understanding of the pressures and priorities within primary care.

Pay: £18.00-£20.00 per hour

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

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