Monitor Work, Jobs in Douglas, Eng (with Salaries)

Customer Care Coordinator
Dandara —Douglas
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Counter Manager - Douglas IOM
Benefit Cosmetics UK —Douglas
- Part-time
- Hospitality
- Management
- Customer service
- Annual leave
- Referral programme
Bus Engineering Officer
Isle of Man Government —Douglas
- £29,336 - £35,386 a year
- Part-time
- Free parking
- Relocation assistance
Travel Operations Specialist
Canonical —Douglas
- Remote
- Continuous improvement
- Travel
- In-person
- Employee assistance programme
Quick apply
Aviation Manager
Hill Robinson —Douglas
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Cleaner - Isle of Man
BoyleSports —Douglas
- £12.86 an hour
- Communication skills
Quick apply
Senior Officer Onboarding (Fixed Term Contract)
Standard Bank —Douglas
- Part-time
- Banking
- School
3d
Junior Ads Specialist
Canonical —Douglas
- Remote
- Driving
- Travel
- Employee assistance programme
Quick apply
Production Manager
Isle of Man Government —Isle Of Man
- £38,395 - £44,857 a year
- Full-time
- Team management
- Leadership
- Free parking
- Relocation assistance
Cleaner - Queen Elizabeth II High School
Isle of Man Government —Peel
- £25,342 - £27,941 a year
- Part-time
- School
- Free parking
- Relocation assistance
4d
Manager
Melisa.may limited —Onchan
- From £26,000 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
Quick apply
6d
Education Support Officer - Scoill Phurt le Moirrey
Isle of Man Government —Port St Mary
- £29,336 - £35,386 a year
- Part-time
- School
- Free parking
- Relocation assistance
10d
Spa Manager
Comis Hotel and Golf Resort —Douglas
- Weekend availability
- Customer service
- Computer literacy
- English
- Free parking
- Relocation assistance
Quick apply
Foreman
GAP Group —Douglas
- Full-time
- Maintenance
- Team management
- Leadership
Quick apply
Content Marketing Manager
Canonical —Douglas
- Remote
- Social media management
- English
- Project management
- Employee assistance programme
Quick apply
13d
Sales Enablement Manager
Canonical —Douglas
- Azure
- Sales
- Salesforce
Quick apply
Deputy Special Educational Needs Coordinator (SENCo) - St Ninian's High School
Isle of Man Government —Douglas
- £42,718 - £54,589 a year
- Full-time
- Bachelor's degree
- Leadership
- School
- Free parking
- Relocation assistance
5d
Junior Campaign Manager
Canonical —Douglas
- Remote
- Driving
- Travel
- Employee assistance programme
Quick apply
Accountant
Canonical —Douglas
- Remote
- Bachelor's degree
- Travel
- Accounting
Quick apply
Senior Sales Operations Analyst
Canonical —Douglas
- Remote
- English
- Bachelor's degree
- Travel
- Employee assistance programme

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Customer Care Coordinator

Dandara -
Douglas

Apply Now

Job details

Benefits

Annual leave
Employee assistance programme
Private medical insurance
Employee discount
Pay rise

Qualifications

Customer service
Microsoft Office
Purchasing
IT
Construction experience
Communication skills

Full job description

Customer Care Coordinator

At Dandara we believe the best ideas come from our people working together. We strive to look forward in all we do, with integrity and passion. We want to recruit the best people to contribute to our goals and build our businesses. We put our customers first, we empower our people, and we support the communities in which we build.

Our Customer Care team in the Isle of Man make sure home buyers receive the very best care following their home buying experience. Customers expect their homes to be of the highest standard, and you will make sure they are, by being on hand with answers and practical help. More importantly than that though, is your passion for quality and professionalism.

What you'll be doing

Act as the first point of contact for homeowners regarding customer care and defect enquiries.
Log, track, and manage customer care issues from report through to resolution.
Schedule and coordinate Customer Care Technicians and subcontractors to attend remedial works.
Communicate clearly and professionally with homeowners to manage expectations and appointment times.
Ensure defects are addressed within agreed service levels and warranty requirements.
Maintain accurate and up-to-date customer care records and systems.
Monitor outstanding issues and follow up to ensure timely completion.
Support defect inspections and quality checks where required.
Escalate unresolved or high-risk issues to Customer Care Management.
Ensure compliance with company procedures, consumer codes, and health & safety requirements.
Contribute to continuous improvement of customer care processes and customer satisfaction.
Follow up on customer feedback via customer surveys in close-cooperation with Customer Care Manager
Strive to achieve gains in ‘Customer Satisfaction’ and ‘Recommended’ ratings as reported by HBF.
Carry out day to day office administration to drive smooth running of the department.

What you'll bring

Experience in a Customer Care Coordinator, Customer Service, or Aftercare role, ideally within housebuilding or residential construction.
Strong customer service and communication skills.
Highly organised with the ability to manage multiple cases and priorities.
Confident in dealing with homeowners, subcontractors, and internal teams.
Comfortable using customer care systems and Microsoft Office.
Calm, professional, and solutions-focused approach.
Understanding of new-build warranty processes is advantageous but not essential.

Why Dandara

Dandara was established in 1988 from the desire to provide innovative homes and commercial properties, which would offer real value for money without compromising on design, durability, or quality. Today Dandara is one of the UK’s largest independent property development companies and it’s all thanks to the vision and passion of our dedicated team. We have a strong track record of delivering excellent houses as evidenced by our consistently high scores from our customers and our 5 Star Housebuilder awards.

What's in it for you

Competitive salary depending on experience
25 days annual leave plus bank holidays, with the option to buy up to 5 extra days
Discretionary annual bonus scheme
Private medical insurance
Life assurance (3x salary, with option to increase to 4x)
Employee assistance programme
Discounts on a range of retailers, restaurants, leisure providers and more

Apply Now

Refine Your Search

monitor jobs in douglas, eng

Customer Care Coordinator

Counter Manager - Douglas IOM

Bus Engineering Officer

Travel Operations Specialist

Aviation Manager

Cleaner - Isle of Man

Senior Officer Onboarding (Fixed Term Contract)

Junior Ads Specialist

Production Manager

Cleaner - Queen Elizabeth II High School

Manager

Education Support Officer - Scoill Phurt le Moirrey

Spa Manager

Foreman

Content Marketing Manager

Sales Enablement Manager

Deputy Special Educational Needs Coordinator (SENCo) - St Ninian's High School

Junior Campaign Manager

Accountant

Senior Sales Operations Analyst

I want to receive the latest job alerts for monitor in douglas, eng

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