Service delivery manager Work, Jobs in Douglas, Eng (with Salaries)

Customer Service Officer - Welcome Centre
Isle of Man Government —Douglas
- £29,336 - £35,386 a year
- Full-time
- Communication skills
- Relocation assistance
- Annual leave
5d
Tenancy Services Manager
Isle of Man Government —Douglas
- £48,357 - £56,244 a year
- Full-time
- Relocation assistance
- Annual leave
Fleet Procurement Officer
Isle of Man Government —Douglas
- £43,207 - £50,211 a year
- Full-time
- Relocation assistance
- Annual leave
14d
Aviation Manager
Hill Robinson —Douglas
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
Team Leader | 37.5hrs per week | Isle of Man Supported Living Services
Praxis Care —Douglas
- £30,732.00 - £34,729.50 a year
- Full-time
- Driving
- Organisational skills
- Computer skills
- Annual leave
- Employee discount
Quick apply
7d
Complaints and Incidents Manager
Isle of Man Government —Isle Of Man
- £38,395 - £44,857 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Relocation assistance
13d
Retail Sales Assistant - Keyholder
The Works —Douglas
- 8 hour shift
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
7d
Senior Manager - Non-Life Insurance - Prudential Supervision Division
Isle of Man Government —Douglas
- £60,000 - £82,000 a year
- Management
- Analysis skills
- Accounting
- Annual leave
- Life insurance
12d
Training and Service Development Manager
Isle of Man Government —Union Mills
- £48,357 - £56,244 a year
- Full-time
- Free parking
- Relocation assistance
Director of Prosecutions
Isle of Man Government —Douglas
- £95,955 - £111,929 a year
- Full-time
- Relocation assistance
- Annual leave
8d
Deputy Head of Border Division (Law Enforcement and Compliance)
Isle of Man Government —Douglas
- £76,250 - £88,863 a year
- Full-time
- Relocation assistance
- Annual leave
14d
Administrative Officer - Legal Aid
Isle of Man Government —Douglas
- £29,336 - £35,386 a year
- Full-time
- Customer service
- Administrative experience
- Relocation assistance
- Annual leave
Systems Administrator
Isle of Man Government —Union Mills
- £38,395 - £44,857 a year
- Full-time
- Free parking
- Relocation assistance
6d
Team Leader
Poundland —Douglas
- £13.68 an hour
- Leadership
- Employee discount
2d
Assistant Chief Officer (Environment)
Douglas City Council —Douglas
- £78,106 - £88,619 a year
- Full-time
- Civil engineering
- Project management
- IT
7d
Policy Manager
Isle of Man Government —Union Mills
- £48,357 - £56,244 a year
- Full-time
- Free parking
- Relocation assistance
6d
Theatre Recovery Team Leader
Isle of Man Government —Isle Of Man
- £53,085 - £69,221 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Free parking
- Relocation assistance
13d
Spa Manager
Comis Hotel and Golf Resort —Douglas
- Weekend availability
- Customer service
- Computer literacy
- English
- Free parking
- Relocation assistance
Quick apply
Manager
Melisa.may limited —Onchan
- From £26,000 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
Quick apply
9d
Senior Manager, Risk Governance and Reporting
Standard Bank —Douglas
- Full-time
- Financial services
- Business
- Leadership

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service delivery manager jobs near douglas, eng

Customer Service Officer - Welcome Centre

Isle of Man Government -
Douglas

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Job details

Full-time
£29,336 - £35,386 a year
5 days ago

Benefits

Relocation assistance
Cycle to work scheme
Annual leave
Company pension
Canteen
Pay rise

Qualifications

Communication skills

Full job description

About the role

Do you enjoy helping people, sharing local knowledge and being the person others turn to for advice and support?

Join the Welcome Centre team and help shape the future of customer services across the Isle of Man. Based between the Welcome Centre at the Sea Terminal and our new Regional Hubs in Peel, Ramsey and Port Erin, you'll assist residents and visitors with a wide range of information, services and enquiries.

You'll provide the full range of Welcome Centre services across face-to-face, telephone, email and online channels, responding to enquiries, processing payments and applications, selling transport and entertainment tickets, and providing guidance on Government services and local information.

A key part of this role will be supporting digital inclusion within our communities. You'll work directly with residents to help them get online, build confidence using technology, and access Government and other online services independently. This will include delivering one-to-one digital assistance, supporting outreach and in-reach sessions, and helping people overcome barriers to accessing services digitally.

Working at the heart of customer services, you'll connect people with the information and support they need, whether that's advice on Island attractions, travel services, Government services, digital systems, or local events. Drawing on your communication skills, initiative and customer-focused approach, you'll resolve enquiries, support service delivery and create positive experiences for everyone who visits or contacts the Welcome Centre and Regional Hubs.

If you enjoy working with people, making a difference in your community and helping others access services with confidence, we'd love to hear from you. Apply today!

A workplace that invests in you

A competitive salary that increases each 12 months until you reach the salary maximum.

A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.

Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.

Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors.

Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.

Ability to apply for an unpaid career break after 3 years’ service.

Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.

Access to the Government staff canteen where you can purchase affordable meals, drinks and snacks.

Working for the Isle of Man Public Service

We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.

We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.

Your candidate experience is important to us. As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.

We are committed to net zero by 2050 and as an entire nation UNESCO Biosphere Reserve, we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment.

Things to note

Please note a relocation package is not available for this role.

A provisional date for the group interview has been set for 20 August 2026. Individual interviews will take place the following week.

Ready to apply?

We understand that you might have some questions about the role and the Recruiting Manager is on hand to support you. You can contact them at [email protected] and [email protected].

To get the best out of your application, read our article on the important essentials you need to know before applying.

Applications will be accepted up to midnight of the closing date specified. If you have difficulties applying online, please contact us on 01624 685000 or by email at [email protected].

Apply Now

Refine Your Search

service delivery manager jobs in douglas, eng

Customer Service Officer - Welcome Centre

Tenancy Services Manager

Fleet Procurement Officer

Aviation Manager

Team Leader | 37.5hrs per week | Isle of Man Supported Living Services

Complaints and Incidents Manager

Retail Sales Assistant - Keyholder

Senior Manager - Non-Life Insurance - Prudential Supervision Division

Training and Service Development Manager

Director of Prosecutions

Deputy Head of Border Division (Law Enforcement and Compliance)

Administrative Officer - Legal Aid

Systems Administrator

Team Leader

Assistant Chief Officer (Environment)

Policy Manager

Theatre Recovery Team Leader

Spa Manager

Manager

Senior Manager, Risk Governance and Reporting

I want to receive the latest job alerts for service delivery manager in douglas, eng

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