Acquisition manager Work, Jobs in Droylsden, Gtm (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Acquisition Manager
National Residential Landlords Association —Manchester
- £42,499 - £42,500 a year
- Hybrid work
- Marketing
- Communication skills
- Annual leave
- Work from home
Quick apply
23h
HR Operations Lead
Beyond Blue Insight Limited —Manchester
- From £60,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Human resources
- Employee assistance programme
Quick apply
6d
Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
14d
Operational Resilience & Vendor Management Specialist
Munich Re Specialty - Global Markets —Manchester
- Full-time
- Hybrid work
- Product management
- School
- Annual leave
- Employee assistance programme
Transaction Manager Skoda
RRG Group —Rochdale
- £34,500 - £58,500 a year
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
Quick apply
6d
Senior Expansion Manager UK
Fastned —Manchester
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- IT
Head of Property Management
Bruntwood —Manchester
- £70,000 - £80,000 a year
- Full-time
- Travel
- Annual leave
International Marketing Manager
Flavour Warehouse Group —Darwen
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Employee discount
- Life insurance
Quick apply
Junior Asset Manager
FI Real Estate Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Referral programme
Quick apply
Dialler Manager
TFLI Limited —Prestbury and Tytherington
- £33,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Analysis skills
- Free parking
- Gym membership
Quick apply
Assistant Operations Manager
Advantage NRG Ltd —Chorley
- £45,000 a year
- Full-time
- Travel
- In-person
- Communication skills
Quick apply
13d
Senior Relationship Director | S4 | Large Corporate | Manchester or Liverpool
A01 Santander UK plc —Manchester
- £83,200 - £124,800 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- No degree
Transformation Excellence Manager
CHEP —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
Property Manager
The Heaton Group —Wigan
- Up to £37,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
5d
Talent Coordinator
Manchester Airport —Manchester
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Free parking
- Employee discount
5d
Senior Contract Manager
ADP —Manchester
- English
- Bachelor's degree
- Contracts
Senior Project Manager
Munich Re Specialty - Global Markets —Manchester
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Driving
- Annual leave
- Employee assistance programme
7d
People Systems Manager
Spire Healthcare —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Procurement Specialist - Direct Materials (m/f/d)
Nexperia Germany GmbH —Manchester
- £44,000 - £53,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Doctoral degree
- Engineering
- Annual leave
- Employee assistance programme

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

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Major Incident Management Lead