Customer experience coordinator Work, Jobs in Dudley, Wmd (with Salaries)

Client Liaison & Customer Experience Coordinator
Prime Oak / Whitlock & Lowe —Wolverhampton
- £13.00 - £13.50 an hour
- Part-time
- Sales
- Customer service
- Microsoft Office
- Free parking
Quick apply
Bookings Coordinator
WORD360 Language Services —Birmingham
- £26,500 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Service Delivery Coordinator
RS Recovery Ltd —Tipton
- £28,023.86 - £37,050.00 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Quick apply
6d
Customer Care Coordinator
Public Library of Science —Birmingham
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Retention Executive
Travis Perkins plc —Halesowen
- Full-time
- Leadership
Workflow Operations Coordinator
Hayley 24/7 —Dudley
- Full-time
- Maintenance
- Project management
- IT
- Annual leave
Quick apply
9d
Project Control Coordinator
nGeneration —Tipton
- £25,704 - £26,704 a year
- Full-time
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Sales Advisor
Travis Perkins plc —Halesowen
- Full-time
- Leadership
Helpdesk Coordinator - FTC 12 months
WORD360 Language Services —Birmingham
- £25,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexible schedule
Complaints Coordinator
WORD360 Language Services —Birmingham
- £26,000 - £27,000 a year
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Timetabling and Room Booking Coordinator
Birmingham City University —Birmingham
- £32,006 - £35,331 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- University
Training Coordinator
EMR Group —Wednesbury
- Full-time
- Administrative experience
- Driving
- Organisational skills
- Annual leave
Quick apply
Depot Coordinator
EMR Group —Wednesbury
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply
Customer Support Coordinator
Daikin Industries Ltd. —Birmingham
- Full-time
- Customer service
- Communication skills
Quick apply
RFQ Sales Coordinator
Hayley Group —Oldbury
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Fitted Kitchen project coordinator
The Gallery —Stourbridge
- £30,000 a year
- Full-time
- CAD
- Customer service
- IT
Quick apply
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Sales Executive
Travis Perkins plc —Halesowen
- Full-time
- Leadership
Training Coordinator
EMR UK —Darlaston
- Administrative experience
- Driving
- Organisational skills
- Annual leave

I want to receive the latest job alerts for customer experience coordinator in dudley, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience coordinator jobs near dudley, wmd

Client Liaison & Customer Experience Coordinator

Prime Oak / Whitlock & Lowe -
Wolverhampton

Quick apply

Job details

Permanent | Part-time | Full-time
£13.00 - £13.50 an hour

Benefits

Free parking
On-site parking

Qualifications

Sales
Customer service
Microsoft Office
Administrative experience
Front desk
Communication skills

Full job description

We are a growing business operating multiple luxury home and lifestyle brands, and we are seeking a confident, articulate, and professional Client Liaison & Customer Experience Coordinator to join our team.

This role is primarily telephone-based, acting as a key point of contact for prospective and existing clients. You will be handling incoming and outgoing calls to individuals who have already expressed an interest in our products and services. There is no cold calling involved.

Your responsibilities will include conducting customer feedback calls, service check-ins, appointment follow-ups, and maintaining regular communication with prospective clients to ensure they receive an exceptional customer experience from their initial enquiry onwards.

In addition to telephone duties, you will undertake associated administrative tasks, including updating CRM systems and databases, recording call outcomes, and composing professional emails where required.

Key Responsibilities

Making and receiving calls to prospective and existing clients
Conducting customer feedback and service follow-up calls
Supporting prospective clients throughout their enquiry journey
Assisting with appointment confirmations and client communications
Maintaining accurate records within the company CRM system
Updating databases and recording detailed call notes
Drafting and sending professional emails where required
Providing administrative support to the wider customer experience and sales teams

The Ideal Candidate Will Have

An exceptional telephone manner with clear, confident, and professional communication skills
A well-spoken, articulate, and polished approach, capable of representing luxury brands to a high standard
A warm, engaging, and professional tone of voice
Excellent interpersonal and customer service skills
Strong organisational and administrative abilities
Excellent attention to detail and accuracy
Confidence using CRM systems, databases, Microsoft Office, and email platforms
The ability to build rapport and communicate effectively with clients from a wide range of backgrounds
Previous experience in customer service, client liaison, reception, telephony, or administration is desirable

What We Offer

Part-time hours offering flexibility and work-life balance
A supportive and friendly office environment
The opportunity to work across multiple established luxury home brands
The chance to be part of a growing and ambitious business where customer experience is at the heart of everything we do

Location: Office Based, Wombourne
Hours: Approximately 9:00am – 3:00pm (or similar), 3–5 days per week
Salary: Competitive, dependent on experience

This role would suit a professional and personable individual who enjoys speaking with people, takes pride in delivering outstanding customer service, and can confidently represent premium brands with professionalism and enthusiasm.

Pay: £13.00-£13.50 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in dudley, wmd

Client Liaison & Customer Experience Coordinator

Bookings Coordinator

Service Delivery Coordinator

Customer Care Coordinator

Customer Retention Executive

Workflow Operations Coordinator

Project Control Coordinator

Field Service Coordinator

Customer Sales Advisor

Helpdesk Coordinator - FTC 12 months

Complaints Coordinator

Timetabling and Room Booking Coordinator

Training Coordinator

Depot Coordinator

Customer Support Coordinator

RFQ Sales Coordinator

Fitted Kitchen project coordinator

Internal Sales Coordinator

Sales Executive

Training Coordinator

I want to receive the latest job alerts for customer experience coordinator in dudley, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected