Clinical specialist Work, Jobs in Duffield, Dby (with Salaries)

Subject Matter Expert (SME)
Nimbus Disability —Derby
- £29,550 a year
- Full-time
- Salesforce
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
5d
Research Assistant in Thermal Imaging Project
University of Derby —Kedleston
- £24,685 - £28,778 a year
- Weekend availability
- Writing skills
- University
- Presentation skills
- Annual leave
- Employee assistance programme
3d
Domestic Abuse Referral and Assessment Worker
NIDAS —Rainworth
- £25,628 a year
- Part-time
- Experience working with children
- Bachelor's degree
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
Rehabilitation Specialist
Nuffield Health —Derby
- Up to £27,985.32 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Gym membership
Client Care Advisor (16.25hrs)
IVC —Derby
- Up to £9,913.80 a year
- Part-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
QRC Specialist UKI
Getinge Ltd. —Derby
- Remote
- English
- SharePoint
Research and Innovation Development Associate (SHAPE)
Loughborough University —Loughborough
- £35,608 - £46,049 a year
- Hybrid work
- Analysis skills
- University
- Communication skills
10d
Lecturer in Adult Nursing
University of Derby —Kedleston
- £38,784 - £46,049 a year
- Weekend availability
- Doctoral degree
- Writing skills
- Research
- Annual leave
- Employee assistance programme
Mental Health Practitioner
Derbyshire Constabulary —Ripley
- £45,765 - £54,696 a year
- Full-time
- Case management
- Patient care
2d
Group Facilitator
Serco Plc —Uttoxeter
- £34,475 a year
- Part-time
- Employee assistance programme
Clinical Specialist
PROCEPT BioRobotics UK, Limited —Derby
- Salesforce
- Bachelor's degree
- No degree
Quick apply
Healthcare Assistant
Operose Health —Nottingham
- £26,000 - £28,000 a year
- Inventory control
- Computer literacy
- Computer skills
- Annual leave
Quick apply
Patient Service Advisor
TFP Fertility —Nottingham
- Part-time
- Microsoft Office
- Databases
- Administrative experience
- Free parking
Quick apply
4d
Healthcare Assistant
Priory Group —Nottingham
- £13.45 an hour
- Weekend availability
- English
- Patient care
- In-person
- Free parking
- Annual leave
Occupational Health and Mental Health Nurse
Nottingham Trent University —Nottingham
- £48,117 - £57,418 a year
- Full-time
- Hybrid work
- Case management
- Annual leave
- Employee discount
Non-Medical Prescriber
Change Grow Live —Mansfield
- £48,987.04 - £54,663.24 a year
- Travel
- Communication skills
- Annual leave
- Employee discount
14d
Patient Services Administrator
CB1 Medical —Hathern
- From £13.50 an hour
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
- Employee discount
Quick apply
1d
Colorectal Cancer Support Worker
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £25,760 - £27,476 a year
- Part-time
- Patient care
11d
Senior Infection Prevention and Control Nurse/Practitioner
University Hospitals of Derby and Burton NHS Foundation Trust —Derby
- £39,959 - £48,117 a year
- Full-time
- Leadership
- Communication skills
- Nursing
- Employee assistance programme
10d
Lecturer in Sport Therapy and Rehabilitation
University of Derby —Kedleston
- £38,784 - £46,049 a year
- Weekend availability
- Doctoral degree
- Writing skills
- Research
- Annual leave
- Employee assistance programme
2d

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clinical specialist jobs near duffield, dby

Subject Matter Expert (SME)

Nimbus Disability
Derby

Quick apply

Job details

Permanent | Full-time
£29,550 a year
5 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Salesforce
UK GDPR
Mentoring
Technical writing
Leadership

Full job description

Job Title: Subject Matter Expert (SME) – Railcard Eligibility & Appeals Specialist

1. Role Purpose

The Subject Matter Expert (SME) serves as the senior technical authority and escalation lead for national Railcard application evaluation within Salesforce CRM. Reporting directly to the Project Manager, the SME provides guidance and oversight to the team of Eligibility Assessors, ensuring consistent decision quality and rigorous standards across all application workflows.

Unlike general assessors, the SME specialises in evaluating complex, ambiguous, or borderline evidence—such as bespoke GP statements, consultant medical reports, and non-standard entitlement documentation. Additionally, the SME is responsible for adjudicating formal customer appeals and drafting clear, objective decision outcome communications, ensuring all scheme outcomes are fair, defensible, and fully compliant with eligibility frameworks.

2. Key Responsibilities2.1 Complex Evidence Evaluation & Borderline Decisioning

Evaluate complex, ambiguous, or non-standard medical and entitlement evidence referred by Eligibility Assessors (including specialist medical consultant letters, GP clinical summaries, and complex benefit awards).
Apply expert judgment to compare nuanced medical evidence against established eligibility matrices, ensuring fair and consistent outcomes.
Serve as the final technical sign-off for complex or borderline application approvals.

2.2 Formal Customer Appeals & Reconsideration

Manage, review, and determine formal applicant appeals against rejected Railcard applications.
Conduct objective secondary reviews of disputed evidence, reassessing case files without bias.
Draft comprehensive, polite, and legally defensible appeal outcome responses explaining technical decision rationales in plain English.

2.4 Salesforce Workflow & Escalation Management

Actively manage and resolve escalated case queues within Salesforce CRM, maintaining strict service level agreement (SLA) turnaround times.
Identify recurring evidence trends, common assessor queries, or system edge cases, liaising with the Project Manager to refine verification guidelines.

2.5 Compliance, Governance & Data Protection

Maintain strict compliance with UK GDPR and the Data Protection Act 2018 when handling sensitive Special Category medical data.
Ensure all evidence determinations conform to strict project non-disclosure agreements (NDAs) and national accessibility guidelines.

3. Person Specification3.1 Experience & Technical Expertise

Essential: Proven track record in handling complex case escalations, formal disputes, or appeals determination.
Essential: Proficient in using Salesforce CRM or similar enterprise case management systems to manage queues and track decisions.
Desirable: Experience in evaluating medical evidence, disability benefits documentation, or complex entitlement criteria.
Desirable: Deep understanding of disability documentation (e.g., PIP awards, DLA letters, Blue Badges, consultant reports, visual impairment certificates).
Desirable: Experience working in a back-office operations environment within a regulated or accessibility-focused service.

3.2 Key Attributes & Competencies

Advanced Medical/Evidence Literacy: Exceptional ability to interpret clinical language in GP/consultant letters and map impairment impacts against eligibility criteria.
Analytical Objectivity: High sound judgment, capable of making firm, fair, and defensible decisions on complex cases.
Communication & Technical Writing: Excellent written English skills, with the ability to articulate complex decision rationales clearly and professionally in formal appeal outcome letters.
Mentoring & Team Leadership: Supportive, patient approach when coaching and guiding Eligibility Assessors on technical queries.
High Focus & Data Security: Meticulous attention to detail and unwavering commitment to confidentiality and data protection standards.

4. Working Schedule & Shift Pattern

Contracted Hours: 37.5 hours per week.
Shift Schedule: 5 days per week scheduled between Monday and Saturday (operational daily window between 08:30 and 16:30).
Saturday Requirement: Mandatory coverage on every other Saturday (alternate Saturdays) as part of the core operational rotation.
Workplace: Office-based at Pentagon House, Derby.

Pay: £29,550.00 per year

Benefits:

Additional leave
Casual dress
Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

clinical specialist jobs in duffield, dby

Subject Matter Expert (SME)

Research Assistant in Thermal Imaging Project

Domestic Abuse Referral and Assessment Worker

Rehabilitation Specialist

Client Care Advisor (16.25hrs)

QRC Specialist UKI

Research and Innovation Development Associate (SHAPE)

Lecturer in Adult Nursing

Mental Health Practitioner

Group Facilitator

Clinical Specialist

Healthcare Assistant

Patient Service Advisor

Healthcare Assistant

Occupational Health and Mental Health Nurse

Non-Medical Prescriber

Patient Services Administrator

Colorectal Cancer Support Worker

Senior Infection Prevention and Control Nurse/Practitioner

Lecturer in Sport Therapy and Rehabilitation

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