Operations agent Work, Jobs in Duffield, Dby (with Salaries)

Traffic Management Support Coordinator
Go Traffic Management —Derby
- £33,046 a year
Quick apply
Senior 1st Line Support
VINCI Construction —Risley
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Customer Operations Executive
Canopy —Nottingham
- £25,480 a year
- Overtime
- Hybrid work
- CRM software
- English
- In-person
- Annual leave
- Employee assistance programme
Quick apply
10d
Service Support Agent
JIGSAW SYSTEMS LTD —Nottingham
- Full-time
- Microsoft Word
- Communication skills
- Time management
- Free parking
Quick apply
10d
Graduate Business Operations Associate
Bezos.ai —Nottingham
- £30,000 - £40,000 a year
- Full-time
- Remote
- Bachelor's degree
- Continuous improvement
- Recruiting
Quick apply
Sites Manager - Midlands
Arriva Midlands Limited —Derby
- Full-time
- Continuous improvement
- School
Quick apply
1d
Operations Sort Agent - Weekends
DHL —East Midlands Airport
- Part-time
- Communication skills
- Free parking
- Employee discount
Trainee Water Assistant
Leisure Solutions Community Trust —Nottingham
- £10.85 - £12.71 an hour
- Weekend availability
- Employee assistance programme
- Gym membership
Knowledge Manager
Rolls-Royce —Derby
- Full-time
- Continuous improvement
- No degree
- AI
- Annual leave
Accident Repair Engineer / Desktop Assessor
TTS360 —Burton-On-Trent
- £25,420 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Site Agent - LP (Balvac)
Balfour Beatty —Derby
- Civil engineering
- Management
- Construction experience
Studio Operations Lead
Frasers Group —Shirebrook
- Full-time
- Hybrid work
- Team management
- AI
- Leadership
Quick apply
8d
Travel Agent
Middletons Tours —Rugeley
- £27,000 - £37,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Casual Guest Service Agent
Hilton —Nottingham
- £12.71 an hour
- Part-time
- Bar
- Cleaning
- Guest services
Continuous Improvement Manager
Refresco —Kegworth
- Full-time
- Analysis skills
- Continuous improvement
- Training & development
Quick apply
NCG Road Agent
DHL —East Midlands Airport
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee discount
1d
Quality Manager
Alkegen —Derby
- Full-time
- Continuous improvement
- Team management
- Quality control
6d
Site Manager
M Group —Derby
- Civil engineering
- Microsoft Outlook
- Management
- Annual leave
- Employee assistance programme
2d
Freight Agent
DHL —Lichfield
- Full-time
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
Continuous Improvement Lead
Capital One UK —Nottingham
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
2d

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Traffic Management Support Coordinator

Go Traffic Management -
Derby

Quick apply

Job details

Permanent
£33,046 a year

Qualifications

Record keeping
Credit note processing
Stakeholder liaison
Internal department liaison
Client services
Customer support
Customer interaction

Full job description

Description

Provide Back Office support and customer service for the receiving and processing of Traffic Management requests through to correct invoicing for both external and internal clients. Ensure that clients are invoiced correctly reducing potential rework and the need to raise credit notes. Engage with and support the Operations Team to facilitate smooth customer services.

Hours for this role will be 07.00 - 17.00

Key Responsibilities

Request, monitor and chase when necessary, all requested Traffic Management (TM) CAD Drawings.
Provide full customer service support and proactively answer customer enquiries.
Dedicated resource for nominated clients.
Complete and maintain live Ops Boards daily.
Complete Job Requests via customer portals.
Ensure client KPIs are met.
Assist Agents / GTM TM Operatives in gaining ETA’s and report on any potential issues to the Depot Managers.
Cross-check between Mod+ Forms and InspHire for any anomalies and to ensure correct invoicing.
Check site clears from the previous night each morning to ensure all equipment has been lifted and accurately feedback to our clients.
Reconcile ‘What’s Out Where’ Reports for allocated clients.
Liaise with subcontractors for assistance with works.
Liaise with your colleagues within the team and assist each other when necessary to ensure everybody’s workload is completed by close of play.
Pass any errors to the relevant Depot Supervisor / Depot Manager.
Inform Depot Supervisor / Depot Manager of any upcoming jobs upon receipt.
Liaise directly with the client to highlight any potential issues and provide relevant feedback where required
Send daily reports to the client to monitor KPI’s
Be responsible for investigating council defects and action accordingly in line with current legislation
Review reports from the commercial team to ensure correct payments are made
Coordinate the planning and deployment of traffic management in line with client demands.

Experience and Qualifications

Self organisation and prioritising – job holder should demonstrate the ability to organise their work in such a way that tasks are completed accurately and on time. Including managing reactive workloads.
Record keeping – job holder should be able to demonstrate records of work undertaken and completed as well as work in progress.
Use of work tools – job holder should demonstrate competence using all work tools.
Initiative and confidence – job holder should be able to demonstrate a willingness to contribute new ideas to improve things and should be able to determine when to refer a matter to someone else or whether to deal with it themselves. Job holder should be confident attending daily teams meetings with the client to discuss planned works.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Go Traffic Management

Go Traffic Management has been serving traffic management solutions to clients since 2008, and are now one of the UK’s largest traffic management providers. Our services are delivered from our 22 regional depots, through our dedicated team of 200 employees and support network of approved suppliers.

At Go Traffic Management, we have a reputation for providing clients with extensive, well-planned, and expertly delivered solutions for projects and schemes of all sizes. We pride ourselves in meeting (and often exceeding) clients’ expectations in a professional and cost-effective manner, which is a strategy that has resulted in our long-standing working relationships with clients, partners, and stakeholders.

Be: SAFE - Go Traffic Management

Our Be: SAFE campaign actively encourages our workforce to work safely and avoid unsafe acts and conditions by following four basic rules.

Quick apply

Refine Your Search

operations agent jobs in duffield, dby

Traffic Management Support Coordinator

Senior 1st Line Support

Customer Operations Executive

Service Support Agent

Graduate Business Operations Associate

Sites Manager - Midlands

Operations Sort Agent - Weekends

Trainee Water Assistant

Knowledge Manager

Accident Repair Engineer / Desktop Assessor

Site Agent - LP (Balvac)

Studio Operations Lead

Travel Agent

Casual Guest Service Agent

Continuous Improvement Manager

NCG Road Agent

Quality Manager

Site Manager

Freight Agent

Continuous Improvement Lead

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