Technical support occupations Work, Jobs in Dunball, Som (with Salaries)

2nd Line Technical Support
iFacility —Shepton Mallet
- Up to £28,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
IT Assistant
Harris Fowler Ltd —Taunton
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Sick pay
Quick apply
14d
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Support Technician
AllClear Travel Insurance —Cardiff
- £28,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- Windows
- Analysis skills
- Annual leave
- Employee discount
Quick apply
3d
IT Support Technician
Somerset NHS Foundation Trust —Taunton
- £28,392 - £31,157 a year
- Full-time
- Travel
- Annual leave
13h
Senior Technical Support Officer
Avon and Somerset Constabulary —Portishead
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
- Employee discount
4d
Senior Application Support Engineer
LDMS —Cardiff
- Up to £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Agile
- Annual leave
- Employee assistance programme
Quick apply
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
IT Advisor
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- School
- Annual leave
2d
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
Frontline Engineer - Apprentice
Somerset Council —Taunton
- £8.00 - £12.71 an hour
- Full-time
- Hybrid work
- Communication skills
- Annual leave
9d

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IT Assistant
Harris Fowler Ltd —Taunton
Confident in using MS operating systems and MS Office products (Word, Outlook and Excel). The successful candidate will receive training across a variety of…
Quick apply
14d
Senior Assistant, HR Services – People Service Desk, 12 month FTC/Secondment
Deloitte —Cardiff
Supporting customers with HR & Partnership queries utilising end-to-end case management. Providing high-quality administration support and reporting for our…
2d

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2nd Line Technical Support

iFacility -
Shepton Mallet

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
4 days ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Referral programme
On-site parking

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
CCTV
LAN
Ticket management
Maintenance
WAN
Organisational skills
IP networking
Customer support
Remote diagnostics
Time management
Help desk

Full job description

Job Title: Technical Support / Remote Commissioning
Company: iFacility
Hours: Full Time

Core Requirements

Technical Skills: Strong networking knowledge (LAN/WAN, IP Addressing) and troubleshooting via the OSI Model. (IT qualifications are a strong plus).
Experience: Proven background in a fast-paced Technical Support role with a track record of excellent customer service.
Bonus Skills: Experience with Network CCTV, Intruder Alarms, or Access Control systems.

About Us

iFacility provides advanced security systems for major brands across the UK. We are rapidly growing and need tech-savvy, highly organised problem solvers to join our Operations team.

What You’ll Do

Remote Support: Provide 1st-line support, maintenance, and remote commissioning for iFacility security systems (CCTV, alarms, access control).
Engineer Coordination: Assist field engineers with remote diagnostics, hardware preparation, and site documentation (RAMS/Permits).
Ticket Management: Handle customer calls and emails, resolving technical issues within strict SLAs.
Administration: Accurately document new installs, update case management platforms, and ensure Control Rooms (ARC) can monitor systems effectively.

What We Offer

Competitive salary & generous annual leave.
Career development, training, and wellness programmes.
Free parking and an employee referral bonus.

Note: As a security company, all successful applicants must pass strict background checks (Basic DBS, 5-year employment/address history, credit, and social media checks).

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in dunball, som

2nd Line Technical Support

IT Assistant

Product Technical Support Engineer - TMS

IT Support Technician

IT Support Technician

Senior Technical Support Officer

Senior Application Support Engineer

Senior Service Desk Analyst

IT Advisor

Senior Service Desk Analyst

Frontline Engineer - Apprentice

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