Team manager Work, Jobs in Duns, Scb (with Salaries)

Part Time Kilt Hire & Showroom Sales Co-ordinator
ScotlandShop.com —Duns
- £12.21 an hour
- Part-time
- Microsoft Excel
- Sales
- Customer service
- Employee discount
Quick apply
7d
Welfare Benefits Advisor
Roxburgh and Berwickshire Citizens Advice Bureau —Duns
- £31,850 a year
- Part-time
- IT
Quick apply
Schools Programme Manager
MCR Pathways —Scottish Borders
- From £35,020 a year
- Temporary
- Hybrid work
- Business
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
7d
Estates Officer - M&E Operations
NHS Scotland —Melrose
- £43,231 - £52,679 a year
- Full-time
- Organisational skills
6d
Deputy Manager
Iceland —Galashiels
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Executive & Business Support Administrator
QME Care (Queens House Kelso Ltd) —Kelso
- £14.81 - £15.99 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Supplier Manager (Req 3798)
Scottish Government —Galashiels
- £49,401 - £59,152 a year
- Full-time
- Hybrid work
- Presentation skills
- Contracts
- Leadership
Project Support Officer
NHS Scotland —Melrose
- £31,537 - £34,303 a year
- Hybrid work
- Organisational skills
7d
Bank Catering Assistant - Duns - ID5944-BW0696
Trust Housing Association —Duns
- £13.45 an hour
- Call to connect
- Customer service
- Paid training
13d
General / Operations Manager – Water & Drainage Services
Cockburn Water and Drainage Services Limited —Kelso
- £45,000 - £55,000 a year
- Full-time
- Team management
- Power tools
- In-person
- Employee discount
Quick apply
Wind Turbine Technician (Vestas Experience Preferred)
Galetech Group —Duns
- Full-time
- Maintenance
Quick apply
Senior Project Manager - Quality
NHS Scotland —Melrose
- £52,845 - £61,466 a year
- Hybrid work
- Project management
- No degree
7d
Production Manager Electrical Assembly Department
UNIVERSAL FIBRE OPTICS LTD —Coldstream
- Full-time
- Microsoft Excel
- Management
- ERP systems
Quick apply
Activities & Pool Team Manager
Haven —Tweedmouth
- Weekend availability
- Hospitality
- Organisational skills
- Leadership
- Employee discount
Quick apply
Account Manager
Berlin Packaging —Scottish Borders
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Free parking
- Annual leave
251580 ODP/RGN Theatres
NHS Scotland —Melrose
- £34,544 - £43,039 a year
- Full-time
252532 (AP) Psychological Therapist
NHS Scotland —Haddington
- £52,845 - £61,466 a year
13d
Graduate Management Trainee - Galashiels
Enterprise Mobility —Galashiels
- Full-time
- Sales
- Customer service
- Bachelor's degree
Estates Programme Manager
NHS Scotland —Melrose
- £65,125 - £70,303 a year
- Organisational skills
6d
Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Galashiels
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply

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team manager jobs near duns, scb

Part Time Kilt Hire & Showroom Sales Co-ordinator

ScotlandShop.com -
Duns

Quick apply

Job details

Part-time
£12.21 an hour
7 days ago

Benefits

Employee discount
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Sales
Customer service
Fashion retail
Microsoft Office
Organisational skills
Communication skills
Retail sales
Time management

Full job description

Role: Part Time Kilt Hire & Showroom Sales Co-ordinator

On-site Duns, Berwickshire | Part time, 15 hours per week Monday, Friday and Saturday 10am to 3pm.

ScotlandShop is a retail business with an excellent reputation for providing quality fabrics, clothing, and interiors products in over 500 tartans through our e-commerce website, Edinburgh, Crieff, and Albany (USA) stores and pop-up events in the UK and North America. We have a passion for Scotland and its heritage and pride ourselves on delivering excellent and knowledgeable customer service. We recently added Kilt Hire to our range of services delivered from Duns.

This is an exciting new role within the ScotlandShop team with lots of opportunity to bring your own ideas and passion for high levels of service, contributing to our ambitious plans for local and international growth and being part of a business that believes that quality, heritage, community and feistiness is at its core. If this resonates with you, read on…

Based at our HQ in Duns within the Sales & Customer Service team and working alongside our Full TimeKilt Hire & Showroom Sales Co-ordinator and in partnership with our Edinburgh, Crieff and US stores, a successful Part Time Kilt Hire & Showroom Sales Co-ordinator will give support with all aspects of Kilt Hire and Showroom sales. You will build our local profile and deliver the highest levels of service, delivering sales and cross-sell opportunities to our customers. You will provide high quality advice and information on our products and service. Success in this role will be measured through hire revenue, showroom sales, customer satisfaction, stock accuracy and attention to detail.

Roles & Responsibilities

Working as part of the Sales & Customer Service team, you will:

Be responsible for the entire customer journey for every hire from first enquiry to final return
Meet and greet Kilt hire and showroom customers providing a first-class service and experience to every customer
Take the correct measurements (training will be provided) and organise kilt hire outfits for individuals and be the point of contact for larger groups, by managing all aspects of group and hire bookings, including fittings, payments and communications with multiple party members
You will be responsible for ensuring that the correct size, tartan and outfits/accessories are provided to the customer
Ensure all hire orders are prepared, checked and ready on time for customer collection ahead of time
Manage and log bookings on our systems
Record customer information within our CRM system
Manage deposits, balances, refunds in line with company policy.
Manage the return of kilt hire garments, run quality checks and prepare for re-hire
Maximise repeat sales
Maximise cross-sell of associated products and spot opportunities to develop new ones
Deliver top notch customer service by phone, email and face to face
Help to forecast for replacement/new stock and be responsible for stock count accuracy and reporting of missing, damaged or written-off items.
Ensuring the hire and showroom areas meet shop standards and are merchandised to maximise sales
Work closely with the Marketing Team to promote Kilt hire sales locally

Customers:

Building our hire customer database, you will continually develop your knowledge of our customers, clans, tartans and products. You will learn to use our Hubspot CRM database, develop a comprehensive knowledge of our products and services to allow you to answer customer enquiries effectively. You will maximise sales by providing the high quality, personal customer journey we are renowned for. You will understand the company’s core values and communicate these in everything you do. You will record information accurately and in detail and build rapport with key customers to ensure we maximise every sales opportunity.

Sales & Order Processing:

You will process hire bookings using our systems, process sales orders and payments on behalf of customers, make adjustments to existing bookings and orders if required. You will resolve any issues associated with hire in line with our #CustomerFirst value. You will manage any late returns, missing items on return, damage disputes, and customer appointment no-shows. In line with company policies and working directly with the Operations Manager, you will be authorised to apply hire charges, damage fees and late return fees, and to resolve customer disputes up to an agreed value.

Reports & Management:

Work with the Operations Manager & Customer Service team you will run reports and ensure customers are receiving better than anticipated levels of service and delivery. You will manage any issues, such as late payment, returns and damages with the support of the Operations Manager. You will communicate with our customers to maintain high levels of customer service and proactively seek out and maximise add on and repeat sales. You will ensure that stock is correctly allocated and ensure customer’s orders are ready on collection day and that final payment has been taken.

Business Development:

You will contribute ideas and initiatives to improve our hire service, enhance the customer experience, and support growth in sales and repeat business, sharing feedback from customers and the showroom to help ScotlandShop continually improve.

Required skills

A passion for Scotland, tartan and textiles  
Proven experience as a retail sales or hire
Excellent communication skills
Have a keen eye for problem-solving and identifying sales opportunities
Proficiency in using sales management software and CRM systems.
Capability to thrive under pressure and meet tight deadlines.
Solid organisational and time management skills
Have an affinity for attention to detail and process driven

Required Experience

Proficiency in Microsoft Office Suite, including Excel
Driving License

Pay: £12.21 per hour

Benefits:

Employee discount
On-site parking

Experience:

Fashion retail: 2 years (required)
Customer service: 2 years (required)
Sales: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

team manager jobs in duns, scb

Part Time Kilt Hire & Showroom Sales Co-ordinator

Welfare Benefits Advisor

Schools Programme Manager

Estates Officer - M&E Operations

Deputy Manager

Executive & Business Support Administrator

Supplier Manager (Req 3798)

Project Support Officer

Bank Catering Assistant - Duns - ID5944-BW0696

General / Operations Manager – Water & Drainage Services

Wind Turbine Technician (Vestas Experience Preferred)

Senior Project Manager - Quality

Production Manager Electrical Assembly Department

Activities & Pool Team Manager

Account Manager

251580 ODP/RGN Theatres

252532 (AP) Psychological Therapist

Graduate Management Trainee - Galashiels

Estates Programme Manager

Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped

I want to receive the latest job alerts for team manager in duns, scb

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