Handler Work, Jobs in Durham, Dur (with Salaries)

Alarm Call Handler (Part-Time Mornings)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,500 - £26,500 a year
- Part-time
- Data entry
- Typing
- Communication skills
- Employee discount
- Referral programme
Quick apply
Resolution Case Handlers
Sopra Steria —Durham
- £26,536 a year
- No weekends
- Hybrid work
- Communication skills
- Annual leave
Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Nightshift Handler
FedEx EU —Sunderland
- £13.29 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
12d
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Conveyancer / Case Handler
PLS Solicitors —Stockton-on-Tees
- Up to £30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Insurance Claims Handler - Administrator
Rated Maintenance Ltd —Darlington
- From £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
11d
Motor Claims Customer Contact Handler
AXA UK —Middlesbrough
- £26,228 a year
- Communication skills
- Annual leave
Third Party Capture Handler
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Newcastle upon Tyne
- Full-time
- Word processing
- Negotiation
- Annual leave
- Employee assistance programme
Senior Motor Fraud Claims Handler
Collingwood Insurance Services —North Shields
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Negotiation
- Free parking
- Work from home
Quick apply
Claim Handler
Northgate Vehicle Hire —Darlington
- £24,854 a year
- Monday to Friday
- Hybrid work
- Computer literacy
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Claims Handler
Tesco Insurance —Newcastle upon Tyne
- £26,200 a year
- Full-time
- Communication skills
- Free parking
- Employee discount
9d
Motor Claims Customer Contact Handler
AXA —Middlesbrough
- £26,228 a year
- Communication skills
Claims Handler - Third Party Property Damage
AIOI NISSAY DOWA INSURANCE MANAGEMENT LIMITED (ANDIM) —Newcastle upon Tyne
- Full-time
- Hybrid work
- Word processing
- Negotiation
- Annual leave
- Employee assistance programme
Claims Handler - Settlements
Tesco Insurance —Newcastle upon Tyne
- From £28,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
1d
Pre Lit Credit Hire Validation File Handler
Keoghs —Newcastle upon Tyne
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Employee discount
Quick apply
9d
Handler
FedEx EU —Darlington
- £13.29 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
3d
Account Handler
Jensten Group —Gateshead
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply

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Alarm Call Handler (Part-Time Mornings)

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Part-time
£24,500 - £26,500 a year

Benefits

Cycle to work scheme
Canteen
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Incident identification
Microsoft Office Suite
Data entry
SIA
Customer interaction
Typing
Outbound calling
Communication skills

Full job description

Alarm Call Handler (Part-Time Mornings)

Newcastle, NE12 8BU

Verisure Services are a leading security company with new career opportunities. We are hiring within our specialised team of Alarm Receiving Centre Ambassadors based in Quorum Business Park, Newcastle Upon Tyne.

When a customer’s alarm triggers, our specially trained call handlers quickly take charge of the incident, identify triggers and take immediate corresponding action. This is the crucial monitoring part of the Verisure system and operates 24/7/365 from our Newcastle Centre of Excellence.

Salary: Starting at £24,500 pro rata, increasing to £26,500 pro rata with role progression + up to £1,200 performance & attendance bonus

Working Hours: 24 hours per week

Shift Pattern: AM Shifts ranging between 7am - 12pm

Holidays: 29 days’ pro rata including bank holidays, increasing to 31 days pro rata after 1 years' service

Responsibilities include:

Reacting to incidents in a timely manner
Processing Alarms signals received from customer’s premises, reviewing of images, liaising with guard/police/ambulance/fire brigade as part of Monitoring duties
Contacting emergency services on behalf of the customer, relaying key information about the incident and requesting a response
Making quick and accurate choices following strict security protocols
Making outbound calls to communicate what is happening during an incident and to ensure customers’ security
Receiving Inbound calls from customers and handling their requests
Preventing false alarms, explaining how to use the system and detecting technical issues

Skills & Experience:

Experience in providing excellent customer service.
Excellent communication skills with problem solving attitude.
Ability to show patience and consideration towards customers via telephone.
Customer oriented, genuinely passionate about customers' security and safety.
Ability to multitask effectively whilst keeping a high level of service quality.
Proactive and able to follow strict protocols accurately.
Accurate data capture and typing skills.
Good IT and Microsoft Office skills.
A selfless team player.
We welcome applications from different experiences including retail, bar work, call centre, 111 call handlers and emergency call handlers.

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Enjoy your birthday off as a special treat.
Satisfy your cravings at our onsite coffee shop and our canteen.
Stay active with discounted gym and health club memberships.
Access private healthcare with BUPA and MediCash cash plan.
Unlock a world of freebies and discounts with PerkBox.
Earn cash rewards through our employee referral program.
Enjoy discounts on our alarm systems.
Contribute to a greener lifestyle with the Cycle to Work Scheme.

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.

About Us

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Diversity & Inclusion

Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.

Ready to join our team

and make your dream job a reality? Apply today and we’ll get in touch!

Be you. Be more. Be Verisure.

All employees must complete a DBS check, provided by Verisure to all successful candidates.

All employees must also be able to successfully obtain an SIA Licence (UK) and Private Security Authority License (IE) – provided by Verisure.

Quick apply

Refine Your Search

handler jobs in durham, dur

Alarm Call Handler (Part-Time Mornings)

Resolution Case Handlers

Alarm Call Handler

Alarm Call Handler (Part-Time PM)

Nightshift Handler

Alarm Call Handler (Part-Time AM)

Conveyancer / Case Handler

Alarm Call Handler (Full-Time PM)

Insurance Claims Handler - Administrator

Motor Claims Customer Contact Handler

Third Party Capture Handler

Senior Motor Fraud Claims Handler

Claim Handler

Claims Handler

Motor Claims Customer Contact Handler

Claims Handler - Third Party Property Damage

Claims Handler - Settlements

Pre Lit Credit Hire Validation File Handler

Handler

Account Handler

I want to receive the latest job alerts for handler in durham, dur

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