Hotel receptionist Work, Jobs in Durham, Dur (with Salaries)

Part time Receptionist
Crowne Plaza Newcastle —Newcastle upon Tyne
- Part-time
- Computer literacy
- Hotel
- Front desk
- Free parking
- Employee assistance programme
Quick apply
2d
Receptionist
Seaham Hall —Seaham
- £26,436.80 a year
- Weekend availability
- Hotel
- Front desk
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Hotel Receptionist
Holiday Inn Newcastle South —Boldon Colliery
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
- Gym membership
Quick apply
Hotel Receptionist
Holiday Inn Darlington North —Darlington
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
Quick apply
10d
Front Office Agent
Motel One —Newcastle upon Tyne
- Full-time
- English
- Hotel
- Front desk
Quick apply
6d
Receptionist -Volvo
Stoneacre —Stockton-on-Tees
- £14,153 - £16,580 a year
- Full-time
- Hotel
- Front desk
- Cleaning
- Free parking
- Health & wellbeing programme
Quick apply
Hotel Receptionist
The Manor House Hotel —Bishop Auckland
- £12.71 an hour
- Part-time
- Customer service
- Hotel
- Organisational skills
- Free parking
- Employee discount
Quick apply
Receptionist
Leonardo Hotel Newcastle Quayside —Newcastle upon Tyne
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
Receptionist - contract for 32-hours
MERCURE —Washington
- Part-time
- Hotel
- Free parking
- Gym membership
Quick apply
Spa Receptionist
Matfen Hall Hotel —Matfen
- £13.50 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee discount
Quick apply
Receptionist - contract for 24-hours
MERCURE —Washington
- Full-time
- Hotel
- Free parking
- Gym membership
Quick apply
Receptionist
Bespoke Hotels —Newcastle upon Tyne
- Full-time
- Hotel
- Conflict management
- Mentoring
Quick apply
19h
Spa Receptionist
Slaley Hall Hotel, Spa & Golf Resort —Hexham
- £8.00 - £12.71 an hour
- Full-time
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Host
Roomzzz —Newcastle upon Tyne
- £12.75 an hour
- 12 hour shift
- Front desk
- Store discount
- Employee discount
Receptionist
Slaley Hall Hotel, Spa & Golf Resort —Hexham
- £8.00 - £12.71 an hour
- Full-time
- Bar
- Hotel
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Reception Team Leader
PREM Group —Newcastle upon Tyne
- Part-time
- Microsoft Word
- Computer literacy
- English
Quick apply
Night Audit
Motel One —Newcastle upon Tyne
- Full-time
- English
- Hotel
- Front desk
Quick apply
3d
Front Office Manager
KE Hotels (Newcastle) —Newcastle upon Tyne
- Weekend availability
- Hotel
- Team management
- Front desk
Quick apply
4d
Hotel Reception Supervisor
AccorHotel —Newcastle upon Tyne
- Full-time
- Hotel
Quick apply
9d

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Part time Receptionist

Crowne Plaza Newcastle -
Newcastle upon Tyne

Quick apply

Job details

Part-time
2 days ago

Benefits

Free parking
Discounted or free food
Employee assistance programme
Employee discount

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Computer literacy
Front desk
Computer skills
Cash handling
Communication skills
Hotel front office operations
Time management

Full job description

Job Ref: CRO1034

Branch: Crowne Plaza Newcastle

Location: Crowne Plaza Newcastle, Newcastle Upon Tyne

Salary/Benefits: Competitive Salary

Contract type: Permanent

Hours: Part Time

Shift pattern: 6.30-3pm/ 2.30-11pm

Hours per week: 20

Posted date: 27/08/2026

Closing date: 27/09/2026

About the Role

We are looking for a friendly, professional and welcoming Part-Time Receptionist to join our busy Front Office team at Crowne Plaza. As one of the first points of contact for our guests, you will play a key role in creating a warm and positive first impression and ensuring every guest receives an exceptional level of service throughout their stay.

Working in a fast-paced hotel environment, you will be responsible for delivering a smooth and efficient check-in and check-out experience, responding to guest enquiries, and ensuring that all front desk operations are carried out in line with our brand standards and hotel procedures.

Key Responsibilities

Provide a warm, friendly and professional welcome to all guests and visitors.
Complete guest check-in and check-out procedures accurately and efficiently.
Act as a key point of contact for guests throughout their stay, responding promptly and professionally to enquiries and requests.
Deliver consistently high standards of customer service in line with Crowne Plaza brand standards.
Build positive relationships with guests and ensure their needs are anticipated and met wherever possible.
Handle guest queries, requests and concerns in a calm, courteous and professional manner.
Maintain accurate guest records and ensure all information is handled appropriately and confidentially.
Follow all hotel reporting, cash-handling and accounting procedures accurately.
Ensure all front desk activities comply with hotel policies, procedures and operational standards.
Maintain full compliance with hotel health, safety and security requirements.
Communicate effectively with colleagues and other hotel departments to ensure a smooth guest experience.
Use hotel management systems and computer software effectively to complete daily tasks.
Support the wider Front Office team during busy periods and contribute to the smooth running of the hotel operation.
Uphold a professional appearance and consistently represent the hotel and brand in a positive manner.

About You

The ideal candidate will have:

A friendly, welcoming and professional personality.
A genuine passion for delivering excellent customer service.
Excellent verbal and written communication skills.
Strong organisational and time-management skills, with the ability to prioritise effectively in a busy environment.
Excellent attention to detail and a professional approach to handling guest information and financial procedures.
Good computer literacy and confidence using a range of computer systems.
Previous experience working with hotel management or property management systems, such as OPERA, is highly desirable.
Previous hotel or front office experience is advantageous.
The ability to remain calm, positive and professional under pressure.
A flexible and team-focused approach to work.
A commitment to following brand standards, hotel procedures, and health and safety requirements.

What We Are Looking For

Above all, we are looking for someone who is friendly, approachable and passionate about hospitality, with a genuine desire to make every guest feel welcome. If you enjoy working in a busy hotel environment, take pride in delivering excellent service, and are organised, reliable and confident when dealing with people, we would love to hear from you.

Join our Front Office team and be part of creating memorable guest experiences from the moment our guests arrive until the moment they leave.

What’s In It for You?

Exceptional training and career development opportunities
Hotel discounts across the portfolio – staff rates plus up to 50% off food, beverage, and spa
Paywise+ – access up to 40% of your earned pay and automatic savings options
24/7 Employee Assistance Programme and Virtual GP via Mintago
Salary Sacrifice options and retail discounts via Mintago
Free staff parking
Access to hotel gym facilities

What's your passion? Whether you're into swimming, travelling or reading at Crowne Plaza we're interested in YOU. We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Crowne Plaza Newcastle - Stephenson Quarter is a modern and stylish hotel located in the heart of Newcastle's vibrant Stephenson Quarter. The hotel offers contemporary accommodations with sophisticated design elements, ensuring a comfortable and luxurious stay for guests. With its convenient location near popular attractions such as St. James' Park and the Metro Radio Arena, Crowne Plaza Newcastle - Stephenson Quarter is the ideal choice for both leisure and business travelers. Guests can enjoy amenities such as a fitness center, on-site dining options, and versatile event spaces suitable for meetings and special occasions. Immerse yourself in the dynamic energy of Newcastle while experiencing the exceptional hospitality of Crowne Plaza Newcastle - Stephenson Quarter.

Quick apply

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