Service delivery officer Work, Jobs in Eaglescliffe, Dur (with Salaries)

Senior Young Dads Worker Tees Valley
Inspired Human Resources Ltd —Middlesbrough
- £30,321 a year
- Full-time
- Hybrid work
- Social media management
- Supervising experience
- Project management
Quick apply
7d
Electoral Services Officer
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £26,403 - £26,824 a year
- Overtime
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
7d
Partnership Support Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Communication skills
- Annual leave
11d
Enforcement Officers - National Trading Standards eCrime Team
North Yorkshire Council —Northallerton
- £27,254 - £42,839 a year
- Full-time
- Hybrid work
- Employee discount
Complaints Local Delivery Lead
HM Land Registry —Sherburn ED
- £54,700 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
Policy Adviser- Universal Credit
HM Treasury —Darlington
- £34,820 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
3d
Development Officer - Maternity Cover
Creative Support —Stockton-on-Tees
- Up to £13.40 an hour
- Temporary
Strategic Housing Officer
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £34,434 - £40,777 a year
- Hybrid work
- Analysis skills
- Presentation skills
- No degree
- Annual leave
- Employee assistance programme
7d
Police Staff Investigator Level 2 – Historical Investigation Unit (HIU)
Cleveland Police —South Bank
- £37,020 - £42,612 a year
- Weekend availability
- Analysis skills
- Organisational skills
- IT
Social Care Officer (Adults Social Care)
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £32,061 - £33,699 a year
- Call to connect
- Presentation skills
- Travel
- AI
- Annual leave
- Employee assistance programme
11d
Revenues and Benefits Assessors - 12months FTC
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Tax experience
- Annual leave
- Employee assistance programme
Quick apply
15h
Community Housing Manager (Housing Officer)
Places for People —Darlington
- £36,194.44 a year
- Communication skills
- Annual leave
- Employee discount
14d
Senior Housing Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Annual leave
Monitoring and Compliance Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
7d
Cyber Security Analyst (Vulnerability Management)
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- English
- Windows
- University
- Annual leave
- Employee assistance programme
10d
Participation & Development Officer (SRC)
Education Training Collective —Stockton-on-Tees
- £25,096.78 a year
- Full-time
- English
- Travel
- IT
- Free parking
- Annual leave
Project Support Officer
Durham County Council —Durham
- £32,597 - £36,363 a year
- Temporary
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
11d
Support Officer
If U Care Share Foundation —Chester-le-Street
- Part-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
14h
Operational Development Officer
Durham County Council —Durham
- £30,024 - £33,699 a year
- Full-time
- Hybrid work
- IT
- Annual leave
1d
Information Management and Data Services Officer
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Microsoft Excel
- SQL
- School
- Annual leave
11d

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service delivery officer jobs near eaglescliffe, dur

Senior Young Dads Worker Tees Valley

Inspired Human Resources Ltd
Middlesbrough

Quick apply

Job details

Full-time
£30,321 a year
7 days ago

Qualifications

Teamwork
Driving Licence
Social media management
GCSE
Supervising experience
Project management
Organisational skills
IT
Leadership
Communication skills
Flexibility

Full job description

Job Purpose

To provide high-quality, intensive support to young dads and expectant fathers (aged 25 and under) across Tees Valley; to lead and coordinate peer support activity; to manage allocated budgets and contribute to funder reporting; and to take an active role in the development of NEYDL’s commissioned services in the region.

Key responsibilities

1. Direct support

Provide in-person and online 1-to-1 support to young dads and non-birthing people, helping them address key challenges and achieve personal outcomes
Assess new referrals and manage a complex caseload, prioritising according to need and risk
Support young dads to attend key meetings with professionals (including child protection, child in need, family court and multi-agency forums)
Help young dads to access wider opportunities including volunteering, employment, education and community activities
Support young dads and their families to engage in father and child activities, stay and play sessions, and peer supported recreational activities
Promote and support access to DigiDAD, NEYDL’s free e-learning platform, and other training and information resources

2. Peer support and group work

Establish, coordinate and co-facilitate in-person peer support groups for young dads in Tees Valley
Support the development and delivery of parenting, relationship skills and employability sessions in response to community-identified needs
Support peer moderated video gaming groups as part of DigiDAD Gaming where relevant

3. Induction, onboarding and milestones

Ensure every young dad is effectively inducted onto the NEYDL service, completing key onboarding steps and baseline self-evaluation measures
Track and record progress against key milestones throughout the support journey, in line with NEYDL’s evaluation framework
Ensure all relevant data is recorded accurately and on time in NEYDL’s data management system

4. Budget and targets

Take ownership of allocated project budgets, monitoring expenditure and liaising with the Programme Manager (Commissioned Services) and Finance Officer as required
Work proactively to achieve agreed referral rate targets, taking responsibility for building pathways and relationships that generate consistent referrals
Contribute to the preparation of funder reports under the oversight of the Programme Manager and Fundraiser, providing accurate data and case study material

5. Specialism

Take on a designated area of specialism within NEYDL, agreed with the Senior Leadership Team (for example, volunteering, safeguarding or environmental programmes)
Take a lead role within the team in relation to your specialism, contributing expertise and supporting colleagues

6. Management of staff and volunteers

Line manage junior staff, project workers and/or volunteers as required
Support staff and volunteers with operational queries and day-to-day delivery
Contribute to the induction, supervision and professional development of staff and volunteers
Support the recruitment and progression of young dads into volunteering roles, including as DigiDAD content creators, peer researchers, DADvocates, AmbassaDADS and community leaders

7. Monitoring and evaluation

Support the effective recording, monitoring and reporting of programme performance via NEYDL’s data management system and evaluation framework
Comply with all monitoring, evaluation and reporting requirements, both internal and funder-related
Support the work of NEYDL’s research partners and independent evaluators as required

8. Collaboration and partnerships

Work in partnership with key stakeholders in Tees Valley to improve the service offer for young dads, including Family Hub teams, social care, health, housing, education and voluntary sector organisations
Build referral pathways and maintain strong working relationships with local services and networks
Develop and build effective relationships with principal stakeholders, supporters and referral partners

9. Advocacy and engagement

Represent NEYDL at external events and meetings to raise awareness of the service and influence other organisations
Promote, campaign and advocate with and on behalf of young men, ensuring NEYDL continues to be a leading voice for positive change
Work proactively to enable young dads to influence the design and delivery of the service, including supporting their participation in community leadership programmes
Support the charity’s communications and engagement activity, including contributing content to annual reports, social media and local media

10. Other

Deputise for the Programme Managers as required
Report to the Board of Trustees in person or in writing on a quarterly basis as required

11. Standard clauses

The post holder must carry out their responsibilities at all times with due regard to NEYDL’s Equity, Diversity and Inclusion strategy, policy and statement, and Safeguarding Policy
The post holder is responsible for ensuring that policies and procedures relating to health and safety in the workplace are adhered to at all times
The post holder must respect the confidentiality of data stored electronically and by other means, in line with NEYDL’s Data Protection Policy
This role requires satisfactory enhanced Disclosure and Barring Service (DBS) clearance prior to appointment

This job description is not exhaustive. NEYDL reserves the right to reasonably add to or revise it at any time in agreement with the post holder.

How to apply

To apply, please send your CV (no more than four pages, including two references who can be contacted if successful) and either:

A covering letter of no more than two sides of A4 (Arial, size 12)
Or a video of no more than four minutes.

Please explain why you want this role and how your experience meets the person specification.

Send your application to [email protected] with the subject line ‘Job Application - Senior Young Dads Worker, Tees Valley’.

Applications must be received by 9am, Wednesday 05 August. For an informal conversation about the role, please email [email protected].

Shortlisting: 04 & 05 August. Interviews: 11 August.

NEYDL is committed to equity, diversity and inclusion. We welcome applications from all backgrounds and particularly encourage applications from people with lived experience relevant to the communities we serve.

Pay: £30,321.00 per year

Application question(s):

Please paste your cover letter below

Work Location: Hybrid remote in Middlesbrough TS2 1UE

Quick apply

Refine Your Search

service delivery officer jobs in eaglescliffe, dur

Senior Young Dads Worker Tees Valley

Electoral Services Officer

Partnership Support Officer

Enforcement Officers - National Trading Standards eCrime Team

Complaints Local Delivery Lead

Policy Adviser- Universal Credit

Development Officer - Maternity Cover

Strategic Housing Officer

Police Staff Investigator Level 2 – Historical Investigation Unit (HIU)

Social Care Officer (Adults Social Care)

Revenues and Benefits Assessors - 12months FTC

Community Housing Manager (Housing Officer)

Senior Housing Officer

Monitoring and Compliance Officer

Cyber Security Analyst (Vulnerability Management)

Participation & Development Officer (SRC)

Project Support Officer

Support Officer

Operational Development Officer

Information Management and Data Services Officer

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