Phone technician Work, Jobs in Earls Colne, Ess (with Salaries)

Mobile Phone Technician
CrC (London) Limited with Assurant —Colchester
- From £24,800 a year
- Overtime
- Hybrid work
- Schematics
- Sales
- English
- COVID-19 protective measures
- Employee discount
Quick apply
7d
Mobile Phone Repair Technician
ELECTROVISION GADGET LIMITED —Ipswich
- £21,000 - £28,000 a year
- Part-time
- Schematics
- Maintenance
- No experience needed
- Store discount
- Flexitime
Quick apply
IT Technician - Bury St Edmunds Cluster
Unity Schools Partnership —Haverhill
- £27,254 - £29,540 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
IT Infrastructure Technician
Unity Schools Partnership —Haverhill
- £30,024 - £33,699 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
Specialist Service Technician.
Rentokil Initial Group —Colchester
- £26,655 - £38,000 a year
- Overtime
- Customer service
- No experience needed
- Driving
- Relocation assistance
- Annual leave
Quick apply
Mobile Vehicle Smart Repair Technician
ChipsAway —Braintree
- £40,000 - £60,000 a year
- Full-time
- Heavy lifting
- Customer service
- Power tools
Quick apply
Pest Control Technician - Qualified
Essex & Suffolk Pest Solutions —Ipswich
- From £28,500 a year
- Overtime
- English
- In-person
- Time management
- Flexitime
- Flexible schedule
Quick apply
11d
Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
Arc Care Technician
Harvey Water Softeners —Chelmsford
- £33,600 a year
- Full-time
- Sales
- Customer service
- Driving
- Employee discount
Quick apply
8h
Technician - Property Care
Rentokil Initial Group —Bury St. Edmunds
- £26,655 a year
- Overtime
- Customer service
- Driving
- Communication skills
- Relocation assistance
- Annual leave
Quick apply
Maintenance Technician
Tesco UK —Colchester
- Full-time
- Maintenance
- Microsoft Office
- Employee assistance programme
11d
Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
Vehicle Service Advisor
Europit Tyres —Clacton-on-Sea
- £32,000 - £39,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee discount
Quick apply
6h
Warehouse Operative (Technical)
Foxway —Braintree
- £26,500 - £29,500 a year
- 12 hour shift
- Data entry
- IT
- Free parking
Ground Support Equipment Technician
Boeing —Wattisham
- Full-time
- Maintenance
- English
- In-person
- Life insurance
Warehouse Operative
Foxway —Braintree
- £26,500 a year
- 12 hour shift
- Data entry
- IT
- Free parking
Dispenser
PrimaryCareCareers —Bury St. Edmunds
- £14 an hour
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
7d
Vehicle Technician
Riverside Consultancy —Chelmsford
- £35,000 - £45,000 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
7d
Fitter
Bridgestone —Ipswich
- Weekend availability
- Customer service
- IT
- Employee assistance programme
- Employee discount
Class 2 Service Driver
PHSGroup —Bury St. Edmunds
- £32,448 a year
- No weekends
- Customer service
- Annual leave

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phone technician jobs near earls colne, ess

Mobile Phone Technician

CrC (London) Limited with Assurant
Colchester

Quick apply

Job details

Full-time | Apprenticeship
From £24,800 a year
7 days ago

Benefits

Cycle to work scheme
Company pension
Company events
Employee discount
Transport links
Flexible schedule
On-site parking

Qualifications

Operating systems
Computer repair
Schematics
Sales
GCSE
English
Computer hardware
IT
Customer support
Hand tools

Full job description

Overview

CrC (London) Limited are looking for applicants to fill an exciting hybrid Front of House and Technician role in one of our Pocket Geek Tech Repair stores in Colchester!

Pocket Geek Tech Repair is a Retail service network by Assurant, one of the world's largest insurance companies, and sits on the Fortune 500. Our goal with this network is to provide the highest quality repairs and service to both Assurant's insurance clients as well as to the public. Currently, there are 60 stores in Assurant's UK network.

This hybrid role combines the Front of House operation of the store with hands-on technical repair work. A successful applicant will support customers from arrival through to the completion of their repair, while taking part in the repair process for a mixture of mobile, tablet, computer and other devices to their manufacturer's standard, from multiple brands like Samsung, Apple, Google, Microsoft, Sony and Lenovo.

The technician side of the role involves engineering tasks such as:

- Logging onto Assurant's live system to update the status of repairs

- Physically replacing hardware components and updating software, to a Level 2 standard for all devices, and Level 3 standard for certain models.

- Liaising with Admin and Management teams and working together to ensure that the customer repair process is smooth

The Front of House side of the role involves:

- Greeting and concierging customers upon arrival

- Logging client details and creating repair tickets

- Setting customer expectations for service times, and providing support and empathy to customers

- Updating customers via software and/or calls and emails

- Handling payments and up-selling devices and device accessories

- Quality checking devices using software and cognitive functions with speed and accuracy

- Listening to customer needs and pointing them in the right direction for software or hardware repairs, device sales or accessory sales

As a hybrid team member, you will move between the Front of House and workshop as customer and repair demand requires, communicating closely with your team.

If you have an interest in engineering roles involving small and fine parts, alongside Front of House support and sales in a tech environment, this may be the job for you. Some experience is required in technical service, sales or customer support. Staff members receive Assurant official training and will have access to our knowledge base here at CrC.

Requirements

Typical requirements for this role are:

- 4/C in English, ICT and Maths GCSE

- Some personal experience with IT equipment and software (Documents/Spreadsheets/Operating Systems)

- Previous work experience in a related service, sales or technical role

The ability to work in a fast-paced environment with medium risk tolerance will be essential, as you will be dealing with high-value devices and customer data which is priceless to clients. Repair speed is also of the essence, as we aim to repair all devices within an hour. All engineers are fully tracked on repair speeds, parts usage and repeat repairs.

Salary Details

Starting salary is £12.71 per hour, during which a 3-month probation period will be in effect. Salary is then negotiated after this period.

Commission is also paid for every device sold and for revenue generated in-store on a team basis, with no top limit. Our successful Front of House members currently earn up to £3,600 per annum in commission.

Working week consists of 5 days per week, working 7.5-hour shifts, totalling 37.5 paid hours per week. We do have some flexibility available depending on employee needs, and overtime is available. Our open hours are 09:30 - 17:00 Monday - Saturday.

Benefits

Flexible working hours

Bonus scheme

Access to cheaper devices and device repairs for personal/family use

Job Types: Full-time, Permanent

Salary: From £25,000.00 per year

COVID-19 considerations:

If you are displaying any symptoms of COVID-19 please postpone your interview with the contact details that will be provided.

Pay: From £24,800.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
On-site parking
Transport links

Experience:

Sales: 1 year (preferred)
Computer repair: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

phone technician jobs in earls colne, ess

Mobile Phone Technician

Mobile Phone Repair Technician

IT Technician - Bury St Edmunds Cluster

IT Infrastructure Technician

Specialist Service Technician.

Mobile Vehicle Smart Repair Technician

Pest Control Technician - Qualified

Technical Support Engineer

Arc Care Technician

Technician - Property Care

Maintenance Technician

Customer & Technical Services Specialist

Vehicle Service Advisor

Warehouse Operative (Technical)

Ground Support Equipment Technician

Warehouse Operative

Dispenser

Vehicle Technician

Fitter

Class 2 Service Driver

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