Service quality manager Work, Jobs in East Suffolk (with Salaries)

Regional Head of Supported Living Operations
Sanctuary Group —Felixstowe
- £71,155.30 a year
- Full-time
- Project management
- Continuous improvement
- Driving
- Annual leave
- Employee assistance programme
Quick apply
9d
Health Visitor
Suffolk County Council —Hadleigh
- £40,777 - £47,054 a year
- Full-time
- Communication skills
- Nursing
- Annual leave
Health and Safety Coordinator
Crown Chicken LTD, Division of Cranswick PLC —Eye
- £30,000 - £35,000 a year
- Full-time
- Driving
- In-person
- Employee discount
Quick apply
2h
Student Health Visitor
Suffolk County Council —Hadleigh
- £34,434 a year
- Full-time
- University
- Leadership
- Communication skills
- Annual leave
Team Leader (Supervisor)
Anglian Water Services Ltd —Ipswich
- £32,044 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Annual leave
12d
Service Quality Manager
Kingsley Healthcare —Lowestoft
- £55,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
13d
People Relations Advisor
Drax Group —Ipswich
- £35,000 - £43,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Human resources
Chef Tutor & Cookery School Manager
Kenton Hall Estate —Stowmarket
- From £28,000 a year
- Weekend availability
- Customer service
- Cooking
- Business development
Quick apply
7d
Home Delivery Driver – Part Time
Milk & More —Ipswich
- £15,917 a year
- Part-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Team Leader/Deputy Manager
Limetrees Care Group —Harwich
- £33,280 a year
- In-person
- Care plans
- Leadership
Quick apply
Operational Support Grade - HMP Hollesley Bay and Warren Hill (Prison Support Role)
Ministry of Justice —Woodbridge
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Health & Safety Advisor - 1 Year Fixed Term
Bachy Soletanche —Leiston
- Civil engineering
- Microsoft Office
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
6d
HR Administrator
Sureserve —Stowmarket
- £14,352 a year
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
Office Manager
Sapphire Cooling Services Ltd —Woodbridge
- From £32,240 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
14d
Delivery Partner Manager, UKIE DPM
Amazon UK Services Ltd. —Ipswich
- Weekend availability
- Oracle
- Salesforce
- English
Care Navigator
Framlingham Medical Practice —Framlingham
- £12.83 - £13.60 an hour
- Part-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Store discount
Quick apply
7d
Agri Estates Manager - Pork
Pilgrim's Europe —Eye
- Full-time
- Engineering
- Project management
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Senior HR Advisor
Inspiring Aspirations Plus Ltd —Ipswich
- £32,000 - £36,000 a year
- Human resources
- Mentoring
- Organisational skills
Quick apply
Functional Skills Maths Tutor
TCHC Group —Ipswich
- £25,000 - £34,000 a year
- Monday to Friday
- Maths
- Education
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Special Operations Strength and Conditioning Specialist (352 SOW, Mildenhall, UK)
KBR —Worlingworth
- Full-time
- Military
- English
- Master's degree
- Annual leave
- Flexible schedule

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service quality manager jobs near east suffolk

Regional Head of Supported Living Operations

Sanctuary Group -
Felixstowe

Quick apply

Job details

Full-time
£71,155.30 a year
9 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
Sick pay

Qualifications

Driving Licence
Project management
Continuous improvement
Driving
Relationship management
Financial management
Leadership

Full job description

Regional Head of Operations

East Region (covering Cambridgeshire, Norfolk, Suffolk, Essex, Kent, and North & East London, with regular travel to our Worcester Head Office)

£71,155.30 per annum plus Car Allowance of £9,800.73 per annum

37.5 hours per week

Make a difference where it matters most

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Regional Head of Operations to our East region. This is a fantastic opportunity for an experienced leader with significant experience within supported living services, including the delivery of housing-related support, homelessness services, tenancy management and tenancy sustainment.

You’ll be part of a compassionate, community-focused team that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive and feel valued. We’ll support you with the tools, training and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, helping colleagues thrive both personally and professionally while delivering outstanding outcomes for our customers and communities.

Your role

Support the strategic development and implementation of high-quality supported living services, ensuring services meet customer, organisational, and financial needs while maintaining long-term sustainability.
Provide effective leadership across supported living services within the region, promoting a positive organisational culture, safe working practices, and a high-performance environment.
Coach, guide, and support Area Service Managers to deliver service improvements, successful transformations, new service implementations, and organic business growth.
Ensure compliance with all legislative, regulatory, and governance requirements, minimising risk and maintaining safe, secure, and high-quality services.
Monitor and audit service performance against contractual obligations and key performance indicators (KPIs), identifying areas for improvement and driving corrective actions.
Oversee the financial performance of regional services, including budget setting, monitoring, and cost management to ensure sustainable operations.
Analyse and communicate emerging trends, customer needs, behaviours, and market insights to support strategic planning and future service development.
Build and maintain effective relationships with senior internal and external stakeholders, providing reports and presentations to inform decision-making and regulatory compliance.
Lead recruitment, performance management, and staff development activities to ensure a skilled, engaged, and high-performing workforce.
Lead and contribute to strategic programmes, projects, and initiatives that support organisational objectives, values, and continuous improvement.

Your skills

Relevant degree, management qualification, or equivalent experience
CIH Level 5 qualification (or willingness to attain)
Full UK driving licence
Extensive knowledge of supported living services, legislation, and regulatory requirements including CQC and Ofsted
Proven experience delivering service improvements, business growth, and cost-effective operations
Strong commercial, tendering, budgeting, and financial management skills
Experience working successfully within a regulated environment
Excellent stakeholder engagement and relationship management skills
Strong project management and people leadership experience
Ability to drive performance, change, and continuous improvement within services

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays), occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling

Company-paid life insurance

Parental leave arrangements and annual leave purchase scheme

Company-funded training and ongoing career development opportunities

Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks

Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangement

Some rewards are subject to a qualifying period or other criteria – visit our website for more information.

Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.

Before you apply

We can only accept applications from individuals with the right to work in the UK.

All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.

Internal candidates should apply via their internal careers account.

We may close this advert early, so please apply as soon as possible

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

Quick apply

Refine Your Search

service quality manager jobs in east suffolk

Regional Head of Supported Living Operations

Health Visitor

Health and Safety Coordinator

Student Health Visitor

Team Leader (Supervisor)

Service Quality Manager

People Relations Advisor

Chef Tutor & Cookery School Manager

Home Delivery Driver – Part Time

Team Leader/Deputy Manager

Operational Support Grade - HMP Hollesley Bay and Warren Hill (Prison Support Role)

Health & Safety Advisor - 1 Year Fixed Term

HR Administrator

Office Manager

Delivery Partner Manager, UKIE DPM

Care Navigator

Agri Estates Manager - Pork

Senior HR Advisor

Functional Skills Maths Tutor

Special Operations Strength and Conditioning Specialist (352 SOW, Mildenhall, UK)

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