Line technical support Work, Jobs in East Sussex (with Salaries)

Service Support Technician
Mid Sussex District Council —Sussex
- £35,412 - £39,862 a year
- Full-time
- Communication skills
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Second Line Support Leader
Hastings Direct —Bexhill
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
IT Support & Digital Services Coordinator
St Wilfrid's Hospice —Eastbourne
- £25,760 - £28,092 a year
- Part-time
- Organisational skills
- SharePoint
- Hospice
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Service Desk Engineer - 1st Line
INFINITY GROUP —Royal Tunbridge Wells
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Quick apply
2nd Line Technical Support Analyst
Carden I.T Services —Brighton
- Full-time
- Travel
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
NPD Technologist
Rhokett Ltd —Hawkhurst
- £30,000 - £35,000 a year
- Full-time
- Computer literacy
- Continuous improvement
- Data entry
- Free parking
- Employee discount
Quick apply
1st Line Helpdesk Consultant
Trident —Brighton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
8d
2nd Line Engineer - Hybrid - MSP
Uptime —Brighton and Hove
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
Technical Support Officer
Brighton & Hove City Council —Hove
- £32,061 - £33,699 a year
- Full-time
- Maintenance
- Presentation skills
- Contracts
- Annual leave
- Employee discount
IT Support Technician
CenCom Lld —Wadhurst
- £26,436.80 a year
- Full-time
- Hybrid work
- Free parking
- Work from home
Quick apply
1d
2nd Line Technical Support Engineer
Carden I.T Services —Brighton
- Weekend availability
- Travel
Assembly Operator
TE Connectivity —Hastings
- Schematics
- English
- Quality control
Oracle Business Support Analyst, IAM
East Sussex County Council —Lewes
- Call to connect
- Data entry
- Communication skills
12d
First Response Engineer - Service Desk - MSP
Uptime —Brighton and Hove
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Fraud Investigator
Department for Work and Pensions —Eastbourne
- £32,137 a year
- Overtime
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
3d
Accounts Assistant - Remote
Owlis Technology Limited —South East Region
- £27,000 - £30,000 a year
- Remote
- Annual leave
Quick apply
QA Support
Driscoll's —Maidstone
- £13.69 an hour
- Temporary
- Microsoft Word
- Quality control
- Organisational skills
Quick apply
Oracle Business Support Analyst, Change Agent
East Sussex County Council —Lewes
- Call to connect
- Data entry
- Communication skills
12d

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Service Support Technician

Mid Sussex District Council -
Sussex

Apply Now

Job details

Full-time
£35,412 - £39,862 a year

Qualifications

Technical troubleshooting
Desktop support
Computer hardware
Technical writing
Customer support
Application support
Communication skills
Mobile devices

Full job description

Service Support Technician - 6 month fixed term contract

Digital and Technology Services – Mid Sussex District Council

Are you passionate about technology and delivering outstanding customer service? Do you enjoy solving problems, helping people, and learning new technologies? If so, we'd love to hear from you.

We're looking for two Service Support Technicians to join our Digital and Technology Operations Team on an initial six-month secondment. This is an excellent opportunity for someone who enjoys working at the heart of IT support, providing first-line technical assistance while helping colleagues make the most of technology.

Please note this role is offered on a hybrid basis with a view to 2-3 days in the office per week.

About the role

As a Service Support Technician, you'll be one of the first points of contact for technology support across the Council. You'll help colleagues resolve a wide range of hardware, software and business system issues, while contributing to the delivery of reliable, modern and user-focused digital services.

Your work will include:

Providing first-line helpdesk support and excellent customer service.
Diagnosing and resolving hardware and software issues.
Supporting Microsoft 365, Active Directory, email systems and cloud-based applications.
Preparing and configuring laptops, mobile devices and other equipment.
Maintaining knowledge articles, technical documentation and asset records.
Supporting meeting room technology, printers and other workplace systems.
Working with colleagues and suppliers to improve services and deliver technology projects.
Helping users adopt new systems and ways of working.

About you

We're looking for someone who is customer-focused, enthusiastic and keen to develop their technical skills.

You'll ideally have:

Experience in an IT support, service desk or similar technical support role.
Strong troubleshooting and problem-solving skills.
Good knowledge of Microsoft technologies, including Microsoft 365.
Experience supporting PC hardware, mobile devices and business applications.
Excellent communication skills and a genuine desire to help others.
The ability to understand user needs and translate them into practical technical solutions.

Local government experience is welcome but not essential. What's most important is your attitude, willingness to learn and commitment to delivering excellent service.

Why join us?

At Mid Sussex District Council, you'll be part of a supportive team helping to deliver technology services that make a real difference to our colleagues and communities. You'll gain experience across a broad range of technologies while working in an environment that encourages learning, collaboration and continuous improvement.

Interested?

If you'd like an informal chat about the role before applying, we'd be delighted to hear from you. Please contact Lewis Bridger, Digital and Technology Service Manager at [email protected], or speak to a member of the Digital Team to find out more about the opportunity.

Join us and help shape the future of digital services at Mid Sussex District Council.

Apply Now

Refine Your Search

line technical support jobs in east sussex

Service Support Technician

MSP 3rd Line Service Desk Technician

Second Line Support Leader

IT Support & Digital Services Coordinator

Service Desk Engineer - 1st Line

2nd Line Technical Support Analyst

Junior IT Support Engineer

NPD Technologist

1st Line Helpdesk Consultant

2nd Line Engineer - Hybrid - MSP

Technical Support Officer

IT Support Technician

2nd Line Technical Support Engineer

Assembly Operator

Oracle Business Support Analyst, IAM

First Response Engineer - Service Desk - MSP

Fraud Investigator

Accounts Assistant - Remote

QA Support

Oracle Business Support Analyst, Change Agent

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