Health coordinator Work, Jobs in East Wellow, Ham (with Salaries)

Customer Care Manager
Dandara —Southampton
- Customer service
- Continuous improvement
- Construction experience
- Employee assistance programme
Clinical Trials Assistant
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
River Bourne Farm Education Lead
The River Bourne Community Farm & the Edge —Salisbury
- £26,000 - £27,500 a year
- Full-time
- School
- Free parking
- Health & wellbeing programme
Quick apply
11d
Senior Administrative Assistant
Hampshire County Council —Totton
- £25,186 - £26,244 a year
- Hybrid work
- Hospital
- Administrative experience
- Travel
- Annual leave
- Sick pay
Events Coordinator
Pure Human Resources —Southampton
- Full-time
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
Recruitment Coordinator
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Office
- Human resources
- Annual leave
- Employee discount
9d
Shared Lives Administrative Officer
Hampshire County Council —Fareham
- £27,780 - £30,564 a year
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Contracts Coordinator
Precast Structural Solutions Ltd. —Southampton
- £28,000 - £32,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Family Liaison Coordinator (Care Home)
Kingsley Healthcare —Christchurch
- £14.50 an hour
- Full-time
- Nursing home
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
8d
HSE Sr Coordinator
CBRE —Southampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Experience Coordinator
Lionel Hitchen Ltd. —Andover
- £34,401 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Bereavement leave
Quick apply
3d
Community Learning Lead
Hampshire County Council —Winchester
- £33,178 - £36,369 a year
- Hybrid work
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Referral Pathway Coordinator
University of Southampton —Southampton
- £27,319 - £30,378 a year
- Full-time
- Maintenance
- Administrative experience
- University
Project Coordinator / Assistant to the Chief Engineer
SubSea Craft —Portsmouth
- £25,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
8d
Customer Support Desk - Job Coordinator
Locators Ltd —Wimborne
- £15,000 - £19,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
14d
Engineering Administrator FTC
Spire Healthcare —Southampton
- Full-time
- Communication skills
- Negotiation
- Annual leave
Placement Coordinator
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
- Communication skills
- Time management
1d
- Schools and Colleges Development Co-ordinator (Pre-16)
University of Winchester —Winchester
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- School
Receptionist - Southampton
Rapport —Southampton
- £31,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
- Free parking
- Employee assistance programme
Senior Case Worker (Hospitals)
Hampshire County Council —Southampton
- £33,178 - £36,369 a year
- Weekend availability
- Hybrid work
- Nursing home
- Hospital
- Analysis skills
- Annual leave
- Employee assistance programme
3d

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health coordinator jobs near east wellow, ham

Customer Care Manager

Dandara -
Southampton

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Job details

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Customer service
Continuous improvement
Construction experience
Communication skills

Full job description

Role & Responsibilities

At Dandara, we're proud to build homes that stand the test of time — places defined by quality, precision, and craftsmanship. For over 30 years, we've been setting the benchmark for excellence in UK housebuilding.

The Customer Care Manager will lead and manage the customer care function, ensuring homeowners receive a high-quality aftersales service and that defects are resolved efficiently and professionally. The role is critical to customer satisfaction, brand reputation, and compliance with warranty and consumer code requirements.

Working closely with Construction, Technical, and Customer Care teams, you will oversee the end-to-end customer care process from handover through the warranty period.

Main duties and responsibilities:

Lead and manage the customer care team, including Coordinators and Technicians, setting clear standards and performance expectations.
Oversee the management of customer care cases, ensuring issues are logged, prioritised, and resolved within agreed service levels.
Act as the senior escalation point for complex or high-risk customer care issues.
Work closely with Construction and Site teams to address recurring defects and improve build quality.
Ensure compliance with warranty provider requirements (e.g. NHBC, LABC, Premier) and consumer codes.
Monitor and manage customer care budgets, costs, and subcontractor spend.
Coordinate defect inspections and quality reviews where required.
Manage relationships with subcontractors and suppliers supporting customer care works.
Track and report on customer satisfaction metrics, defects trends, and performance KPIs.
Support handover processes to ensure a smooth transition from Construction to Customer Care.
Drive continuous improvement initiatives to reduce defects and improve customer experience.
Ensure health & safety compliance across all customer care activities.
Provide regular reporting to senior management on performance, risks, and improvement actions.

Key Skills and Experience:

Proven experience as a Customer Care Manager or Senior Customer Care / Aftercare professional within housebuilding or residential construction.
Strong understanding of new-build warranty processes, defects management, and customer service best practice.
Experience managing and developing teams.
Excellent communication and stakeholder management skills.
Commercially aware with experience managing budgets and subcontractor costs.
Calm, professional, and solutions-focused approach to customer issues.
Strong organisational and problem-solving skills.
Relevant construction or customer service qualifications are advantageous.

What's in it for you:

Competitive salary per annum depending on experience
Discretionary bonus
33 days' holiday (inclusive of bank holidays)
Private Medical Insurance
Employee Assistance Programme (EAP)
Health Hero digital GP and Health Assured Wisdom App
Competitive parental leave
3x salary life assurance (option to increase to 4x)
Cycle to Work scheme
Employer-matched pension up to 5%
Flexible benefits including shopping vouchers, airport parking, and reduced gym memberships

Important note for Recruitment Agencies

Please do not send, by any means, unsolicited Resumes (i) in response to any of our roles, (ii) to any of our employees or any person engaged by us, or (iii) to any of our regional businesses, including our head office. Any unsolicited Resumes received by us shall be deemed to be our property.

Any candidate submitted to us by an Agency via an unsolicited Resume shall be deemed to have been referred by that Agency free of commission, fee or any other charge (Fees). We are not liable for any Fees relating to the engagement of any person resulting from an unsolicited Resume.

Apply Now

Refine Your Search

health coordinator jobs in east wellow, ham

Customer Care Manager

Clinical Trials Assistant

River Bourne Farm Education Lead

Senior Administrative Assistant

Events Coordinator

Recruitment Coordinator

Shared Lives Administrative Officer

Contracts Coordinator

Family Liaison Coordinator (Care Home)

HSE Sr Coordinator

Customer Experience Coordinator

Community Learning Lead

Referral Pathway Coordinator

Project Coordinator / Assistant to the Chief Engineer

Customer Support Desk - Job Coordinator

Engineering Administrator FTC

Placement Coordinator

- Schools and Colleges Development Co-ordinator (Pre-16)

Receptionist - Southampton

Senior Case Worker (Hospitals)

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