Senior executive Work, Jobs in Eccles, Gtm (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Senior Lead Consultant
GAIS Consulting Group Ltd. —Manchester
- £69,420.00 - £84,234.77 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Mentoring
- Health & wellbeing programme
- Flexitime
Quick apply
Managing Director
RASASC Cheshire & Merseyside (Rape and Sexual Abuse Support Centre) —Warrington
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
- Work from home
Quick apply
Assistant General Manager-Experience & Innovation
Metropolitan Council —Heywood
- £165,339.20 - £330,678.40 a year
- Full-time
- Management
- Master's degree
- Administrative experience
- Employee assistance programme
- Life insurance
13d
Chief Revenue Officer
Ticket Diary Digital Platforms Ltd. —Manchester
- £144,000 - £174,000 a year
- Full-time
- Master's degree
- Business development
- Bachelor's degree
- Language training provided
- Gym membership
Quick apply
Senior Manager - Customer Services Business Operations
The Co-operative Bank —Manchester
- Up to £90,000 a year
- Full-time
- Hybrid work
- Financial services
4d
Head of Data Protection
Together —Cheadle
- Full-time
- Continuous improvement
- Driving
- Communication skills
Quick apply
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
13d
Senior Marketing & Campaigns Executive
Root Fifty-Two Limited —Burnley
- Up to £38,000 a year
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- In-person
- Paid training
- Flexible schedule
Quick apply
Director of Community Programmes
Sophia Repair Café Community Services Ltd —Manchester
- £6,500 - £8,500 a month
- Full-time
- Management
- Supervising experience
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Head of Communications
CarFinance247 —Manchester
- Up to £70,000 a year
- Monday to Friday
- Financial services
- AI
- Leadership
Quick apply
10d
Senior Executive Assistant
Softcat —Manchester
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Flexible schedule
5d
Used Car Sales Executive
Williams Group —Bolton
- £52,000 - £80,000 a year
- Weekend availability
- Sales
- No experience needed
- Annual leave
- Employee assistance programme
Quick apply
Director of Construction Operations
Lazaro Construction Services Ltd —Manchester
- £125,000 a year
- Engineering
- Electrical experience
- Bachelor's degree
- Flexitime
Quick apply
8d
Head Teacher
First Steps Together Ltd —Tameside
- £51,773 - £60,145 a year
- Full-time
- Education
- Bachelor's degree
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Delivery Lead
Bupa —Salford
- £56,000 - £66,000 a year
- Full-time
- IT
- Employee discount
- Gym membership
Quick apply
Corporate Project Manager
West Lancashire Borough Council —Ormskirk
- £54,934 - £56,760 a year
- Full-time
- Project management
- Leadership
- Communication skills
Learning & Development Manager
Permanently Unique Group —Salford
- £55,000 - £60,000 a year
- Full-time
- Sales
- Project management
- Travel
Quick apply
Corporate Project Manager
North Yorkshire Council —Ormskirk
- £54,934 - £56,760 a year
- Hybrid work
- Project management
- Leadership
- Communication skills
Senior Manager - IT Shared Service (Major Incident)
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- DevOps
- Microsoft Office
- Travel
6d

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

Refine Your Search

senior executive jobs in eccles, gtm

Major Incident Management Lead

Senior Lead Consultant

Managing Director

Assistant General Manager-Experience & Innovation

Chief Revenue Officer

Senior Manager - Customer Services Business Operations

Head of Data Protection

Sr. Product Manager

Senior Marketing & Campaigns Executive

Director of Community Programmes

Head of Communications

Senior Executive Assistant

Used Car Sales Executive

Director of Construction Operations

Head Teacher

Delivery Lead

Corporate Project Manager

Learning & Development Manager

Corporate Project Manager

Senior Manager - IT Shared Service (Major Incident)

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