Technical lead Work, Jobs in Eccles, Gtm (with Salaries)

Major Incident Management Lead
The Co-operative Bank —Manchester
- £68,000 - £93,500 a year
- Full-time
- Hybrid work
- Driving
- Travel
- Mentoring
Train Service Controller
Northern Trains —Manchester
- £61,364 a year
- IT
- Communication skills
- Employee assistance programme
- Employee discount
8d
Lead Technical Architect
HippoDigital —Manchester
- £69,000 - £86,600 a year
- Hybrid work
- Business development
- Computer networking
- Agile
- Employee discount
11d
Technical Delivery Lead
Dechra Pharmaceuticals PLC —Northwich
- £90,000 - £95,000 a year
- Project management
- Travel
- Agile
- Employee assistance programme
1d
Technical Lead
Capgemini —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Windows
- Microsoft Office
9d
Technical Lead (evec)
For Everyone Group —Salford
- £40,000 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Technical Lead
Verlingue —Manchester
- £50,000 a year
- Full-time
- Microsoft Office
- Leadership
- Communication skills
Quick apply
Technical Lead - Full or Part time
Autotrader —Manchester
- From £70,000 a year
- Part-time
- Management
- System design
- SQL
Lead Developer
Clear Business —Sale
- £57,920 - £72,400 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Free parking
- Annual leave
Quick apply
Senior Lead Consultant
GAIS Consulting Group Ltd. —Manchester
- £69,420.00 - £84,234.77 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Mentoring
- Health & wellbeing programme
- Flexitime
Quick apply
Technical Support Supervisor
Itecnologies IT Services Ltd —Manchester
- £3,200 - £5,000 a month
- Full-time
- Customer service
- Windows
- Microsoft Office
- Health & wellbeing programme
- Flexitime
Quick apply
6d
Industry Technical Consultant - Liquid Cooling
Ecolab Inc. —Northwich
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
Technical Lead
PA Consulting —Manchester
- Full-time
- Hybrid work
- Azure
- Java
- AWS
- Annual leave
Quick apply
Technical Lead
Capgemini Sogeti —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Outlook
- Windows
- Microsoft Office
2d
Senior Technical Program Manager
SkyForge Digital —Manchester
- £74,400 - £98,400 a year
- Full-time
- Project management
- Organisational skills
- Agile
- Employee stock purchase plan
Quick apply
2d
Lead Developer
Betfred —Manchester
- £60,000 - £85,000 a year
- Full-time
- Azure
- Computer Science
- SQL
- Annual leave
- Employee assistance programme
Quick apply
Technical Lead – Datacore
RSM UK —Preston
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
Technical Systems Lead
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Hybrid work
- System design
- Analysis skills
- Financial services
Quick apply
Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater
Ecolab —Northwich
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
Screening Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply

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Major Incident Management Lead

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
£68,000 - £93,500 a year

Qualifications

SAFe
ITIL Certification
Incident management
ITIL
Driving
Mentoring
Leadership
Banking

Full job description

About the role

The Lead Major Incident Manager provides authoritative command, leadership, and assurance for the most severe and business critical incidents impacting customers, colleagues, or regulatory obligations across the Group. Responsible for taking control of high impacting customer, business or colleague incidents, driving fast resolution and minimizing disruption to customers. This is a senior high-pressure role that requires a level of technical understanding, leadership and communication. You will lead the end-to-end management of major incidents, ensure timely resolution whilst maintaining clear communication with stakeholders and 3rd party suppliers.

Operating as the incident commander of last resort, this role takes control during high‑risk, multi‑tower, or supplier‑impacted incidents where senior stakeholder confidence and service reputation are at risk. The role ensures rapid stabilisation of live incidents, maintains clear executive-level communication and governance, and constructively challenges technical proposals where resolution actions introduce new or disproportionate risk

In addition to real‑time command, the Lead Major Incident Manager acts as a coach and mentor to other Major Incident Managers, shaping capability, behaviours, and confidence under pressure. They play a key role in developing runbooks, playbooks, training, and escalation models to continuously strengthen organisational incident readiness.

This is a senior leadership role, aligned to the organisation’s leadership capability framework, requiring calm authority, strong judgement, and the ability to create psychological safety while driving decisive outcomes.

We operate a function-led hybrid working model, with an expectation of 2–3 days per week on site. The role includes participation in an out-of-hours on-call rota and requires flexibility to travel to other locations for key meetings and collaborative activities, in line with business needs. The position can be based in either Coventry or Manchester.

About you

You will be a composed and credible incident leader who thrives in complex, high‑pressure environments and is trusted by senior stakeholders to take control when it matters most. You adopt a servant‑leader mindset, prioritising customer outcomes, team effectiveness, and organisational resilience over hierarchy. You instinctively balance pace with control and are confident stepping in, stepping back, and coaching others in live situations.

For this role you’ll need to have:

Experience in one or more of the following: Major Incident Management, Operations Command / Control or Senior Incident Management Roles.
Strong experience operating within complex, multi‑supplier environments, Proven experience commanding severe, high‑impact Major Incidents
ITIL certified or able to demonstrate equivalent practical experience
ITIL 4 Foundation & one or more of the following,
ITIL 4 Specialist: Create, Deliver & Support
ITIL 4 Strategist: Direct, Plan & Improve
Proven record of mentoring and developing junior team members.
Essential experience of working in a complex, pressurised production environment in the Banking industry

Experience in these areas would be helpful:

Experience within regulated and/or customer‑critical environments
Working in Agile\Devops\SAFe models would be an advantage

Full-time 35 hours

About us

If you are thinking about making an application but want to talk to someone first, you can reach out to [email protected] or the Talent Acquisition inbox [email protected]

This is a permanent role and is at P3 Lead Professional / Technical grade

For all colleagues

Apply Now

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