Senior client manager Work, Jobs in Edgbaston, Wmd (with Salaries)

Reservations Manager
Albert's Schloss Birmingham —Birmingham
- £30,000 - £31,000 a year
- Weekend availability
- Hospitality
- Bakery
- Phone etiquette
Quick apply
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Team management
- Travel
- Training & development
Quick apply
General Manager - Bournville
Eurest —Birmingham
- Up to £45,000 a year
- Full-time
- Hospitality
- Sales
- Driving
13d
Branch Manager, Kurt Geiger, Birmingham Airport
Kurt Geiger —Birmingham
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply
Site Manager
Steris —Birmingham
- Full-time
- Management
- Business development
- Continuous improvement
Quick apply
Senior F&B Lead- NEC Exhibitions
Levy —Birmingham
- £37,000 a year
- Sales
- Customer service
- Continuous improvement
- Annual leave
- Employee assistance programme
Key Account Manager - West Midlands
Integral Memory Plc —Birmingham
- £55,000 - £65,000 a year
- Full-time
- Business development
- Time management
11d
Head of Operations
Mears Group —Birmingham
- Up to £90,000 a year
- Driving
- Mentoring
- Contracts
- Annual leave
- Employee assistance programme
6d
Customer Services Team Adviser
Advisory, Conciliation and Arbitration Service —Birmingham
- £30,120 - £30,995 a year
- Part-time
- Presentation skills
- Communication skills
12d
Case Worker 20 Hours per Week
BIRMINGHAM DISABILITY RESOURCE CENTRE —Birmingham
- £27,336.53 a year
- Microsoft Word
- Management
- Experience working with individuals with disabilities
eCommerce Project Manager
magic42 Limited —Birmingham New Street Station
- From £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- AI
- Business
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Senior Assistant Property Manager
Fexco Property Services —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Databases
Quick apply
11d
Senior Legal Project Manager
TLT —Birmingham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Supervising experience
Senior Manager, MI & Transformation
SW Group —Birmingham
- Full-time
- Hybrid work
- Team management
- Analytics
Quick apply
Strategic Foodbank & Community Hub Manager
Arden Foodbank —Alcester
- £16,000 - £17,500 a year
- Part-time
- Writing skills
- Computer skills
- In-person
Quick apply
Young Carers Transition Lead
Carers Trust Heart of England —Coventry
- £28,250 a year
- Weekend availability
- Care experience
- Travel
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Events & Conferences Manager
Stantec —Birmingham
- Business development
- Travel
- Annual leave
Event Planner
Hilton —Birmingham
- £28,922.40 a year
- Full-time
- Hotel
- Employee stock purchase plan
- Annual leave
Senior Case Manager
Active Care Group —Birmingham
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Case management
Quick apply
7d
Senior Facilities Coordinator/Assistant Facilities Manager
CBRE —Warwick
- Full-time
- Annual leave

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Reservations Manager

Albert's Schloss Birmingham -
Birmingham

Quick apply

Job details

Full-time
£30,000 - £31,000 a year

Qualifications

Hospitality
Sales support
Customer service call handling
Inbound customer enquiry call handling
B2B
Phone etiquette
Guest services telephone call handling
Communication skills

Full job description

£30,000–£31,000 per annum + up to 32% bonus

Reservations Manager – Albert’s Schloss Birmingham

Salary:£30,000–£31,000 per annum + up to 32% bonus

We are looking for a hardworking,talented and experienced individual to join our Sales team at Albert’s Schloss Birmingham,as our new Reservations Manager. If you’re organised,commercially minded and love creating incredible experiences for guests,this could be the role for you!

What you’ll be doing

Reactive Business: Lead the work on reactive incoming business via the website,phone and Outlook,responding to enquiries and converting opportunities into bookings.
Corporate Business:Support the Sales Manager with larger event enquiries,helping to convert corporate and agency business.
Phone Calls:Take the lead on managing incoming phone calls,ensuring every guest receives a warm,professional and knowledgeable experience.
Upsells:Increase spend per head on confirmed bookings by confidently upselling packages,pre-orders,experiences and bolt-ons.
Event Management:Ensure every booking is organised correctly,considering allocations,pre-orders,run sheet notes and all relevant information to ensure a smooth handover to the Operations team.
Showcases: Alongside the Sales Manager,support with seasonal corporate showcases and other sales events to showcase everything Albert’s Schloss Birmingham has to offer.
FAM Trips: Support the wider Sales team with agency and corporate venue FAM trips,helping to showcase our venue and experience.
Off-Peak Shifts:Collaborate with the wider Albert’s Schloss Birmingham team by working evening and weekend shifts when required.

Who we need

Previous experience in a senior sales,reservations or events role is essential,ideally from a hospitality or similar background
Experience in B2B and corporate/agency account management.
A genuine love for hospitality and a desire to go above and beyond for our guests and clients.
Highly organised,commercially minded and computer literate.
Excellent communication and written skills.
Experience using the Collins booking system is desirable.
An excellent phone manner and confidence speaking with a wide range of clients.
Someone who thrives in a fast-paced environment and can keep calm,organised and positive when things get busy.

Who we are

Albert’s Schloss is part of the Mission Mars group,an award-winning,fast-growing hospitality group with venues across the UK,including Rudy’s Pizza,Schiller's Hall and Albert Hall.

Our Bavarian bier hall and alpine-inspired restaurant is a retreat from the modern world where we invite you to discover new things,celebrate one another,and revel in the wünder of our Schloss. Influenced by our travels across Alpine Europe,expect roaring fires,tankards of Europe’s finest bier,delicious Bavarian-inspired dishes from our Cook Haus and bakery,and seven nights of showtime.

Albert’s Schloss Birmingham is at the heart of the city,bringing our unique blend of food,bier,cocktails,entertainment and unforgettable experiences to Birmingham.

We have been rated as a ‘World Class’ place to work by Best Companies,and we truly invest in and develop our people whilst being true to our values of Fun,Authentic,Positive,Initiative,Neighbourly & Committed.

For more information about us,visit www.albertsschloss.co.uk

Rewards

50% off at all Mission Mars venues for you and your friends.
Dreams Machine – have a dream? Enter our Dreams Machine for a chance to win money to help make it happen!
Loyalty bonus scheme.
Invitations to big parties,including our Christmas awards ceremony,summer BBQ and football tournament.
24/7 access to free,confidential and specialist mental health and wellbeing support.
Training and development programme with over 38 courses for various roles and levels.
Annual workshops at exciting (secret) locations.
Trips away to UK and overseas-based partners to enhance your knowledge (and sometimes just for fun…).
An independent culture where your ideas matter.

Candidate Information

We will aim to respond to all applicants within 7 days. If you are successful,you will be contacted about an interview.

At Mission Mars,we’re committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview,just let us know at [email protected].

Quick apply

Refine Your Search

senior client manager jobs in edgbaston, wmd

Reservations Manager

National Contract Manager

General Manager - Bournville

Branch Manager, Kurt Geiger, Birmingham Airport

Site Manager

Senior F&B Lead- NEC Exhibitions

Key Account Manager - West Midlands

Head of Operations

Customer Services Team Adviser

Case Worker 20 Hours per Week

eCommerce Project Manager

Senior Assistant Property Manager

Senior Legal Project Manager

Senior Manager, MI & Transformation

Strategic Foodbank & Community Hub Manager

Young Carers Transition Lead

Events & Conferences Manager

Event Planner

Senior Case Manager

Senior Facilities Coordinator/Assistant Facilities Manager

I want to receive the latest job alerts for senior client manager in edgbaston, wmd

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