Client services Work, Jobs in Edinburgh, Edh (with Salaries)

Event support / Co-ordinator
Edinburgh Training & Conference Venue —Edinburgh
- From £13.45 an hour
- Full-time
- CRM software
- Google Suite
- Front desk
Quick apply
Customer Care Co-ordinator
Mortgage Advice Bureau —Edinburgh
- From £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
12d
Commercial Administrator
OCS Group —Loanhead
- Remote
- Data entry
- Organisational skills
- SharePoint
Quick apply
12d
Sales Associate (Part-Time) - Multrees Walk, Edinburgh
ALO —Edinburgh
- Part-time
Quick apply
10d
Customer Service Advisor
JPMorganChase —Edinburgh
- Full-time
- Communication skills
- Banking
9d
Mobility Support Specialist
TELESOFT LLC DBA CALERO —Edinburgh
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Support Worker : Full Time
Libertus Services —Edinburgh
- £25,877 a year
- No weekends
- English
- In-person
- Care plans
- Annual leave
Quick apply
10d
Customer Service Advisor - August
Grant Westfield —Edinburgh
- £25,528 a year
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Customer Service Assistant
John C Hunter & Co Limited —Edinburgh
- From £13 an hour
- BLS Certification
- English
- Hotel
Quick apply
10h
Viewing Agent (Part-Time Contractor)
MOV8 Real Estate —Edinburgh
- £15 an hour
- Part-time
- Customer service
- Travel
- Organisational skills
12d
Client & Acquisitions Executive
Atkinsons Bullion & Coins —Edinburgh
- £32,000 - £35,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
- Health & wellbeing programme
- Sick pay
Quick apply
Customer Service Adviser (Telephony)
Aberdeen —Edinburgh
- From £24,500 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
- Annual leave
- Employee discount
9d
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Google Suite
- Microsoft Outlook
- Databases
- Annual leave
Tenant Liaison Officer
Firstcall Trade Services Ltd —Edinburgh
- From £27,000 a year
- Full-time
- Microsoft Office
- Construction experience
- In-person
- Free parking
Quick apply
1d
Client Services Associate (Graduate)
Seven Investment Management —Edinburgh
- Microsoft Word
- Microsoft Excel
- Writing skills
Wealth Management Administrator
RGH‑Global Limited —Edinburgh
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
Renewable Energy Development Advisor - Associate
Savills —Edinburgh
- Full-time
- Remote
- Business development
- Contracts
- Annual leave
Legal Assistant - RTA
Slater Gordon —Edinburgh
- Part-time
- Computer literacy
- Administrative experience
- Organisational skills
Groups & Events Executive
InterContinental —Edinburgh
- £28,731.51 a year
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Client Account Manager
Everysite / TLR Ltd —Edinburgh
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- Organisational skills
Quick apply
11d

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client services jobs near edinburgh, edh

Event support / Co-ordinator

Edinburgh Training & Conference Venue -
Edinburgh

Quick apply

Job details

Permanent | Full-time
From £13.45 an hour

Benefits

Discounted or free food
Company events

Qualifications

CRM software
Google Suite
Google Docs
Report writing
Client engagement
Front desk
Event planning assistance
Customer interaction
Guest services
Communication skills

Full job description

Event Support & Coordinator

Location: Edinburgh

Reports to: Operations Manager

Role Overview

The Event Support & Coordinator plays a key role in ensuring the successful delivery of events hosted at the venue. The role combines front-of-house customer service, event coordination, and hands-on operational support to provide an outstanding experience for clients and delegates.

The postholder will gather and manage event information, maintain accurate records within the CRM system, support clients throughout their events, and ensure all services delivered are correctly documented for invoicing purposes.

Key Responsibilities

1. Event Support

Welcome clients and delegates, ensuring all visitors are signed in and directed appropriately.
Manage front-desk enquiries, answer telephone calls, and take accurate messages.
Assist clients with general requests, including arranging taxis, photocopying, and handling lost property enquiries.
Provide ongoing support during events, including refreshing beverage stations, preparing buffet lunches, and responding promptly to client needs.
Ensure all client-facing areas, including the coffee lounge, buffet areas, and restaurant, consistently meet the venue’s quality standards.
Produce and maintain weekly operational and event reports.

2. Event Coordination

Obtain signed booking forms for all events as early as possible.
Ensure booking documentation accurately reflects all services and chargeable items associated with each event.
Liaise with clients to gather all information required for successful event delivery, including:
Event title
Event timings (start, finish, breaks, and lunch)
Event leader/contact name
Final delegate numbers
Materials or equipment requirements
Record all event details accurately within the CRM system.
Coordinate with colleagues to confirm that venue and operational requirements can be delivered effectively.
Update booking documentation whenever additional chargeable items are requested and obtain client approval.
Ensure a final signed booking form is completed for every event, enabling accurate invoicing and billing.

Person Specification

Customer Focus

Friendly, professional, and approachable with a genuine passion for delivering outstanding customer service.
Able to build positive relationships with clients, delegates, and colleagues.

Communication

Strong verbal and written communication skills.
Confident interacting with people at all levels.

Organisation & Attention to Detail

Highly organised with excellent attention to detail.
Able to manage multiple tasks, maintain accurate records, and follow processes consistently.

Initiative & Drive

Proactive, energetic, and self-motivated.
Able to work independently and take ownership of responsibilities.

Teamwork & Flexibility

A collaborative team player who contributes positively to the wider team.
Flexible and willing to support different areas of the business as required.

Technical Skills

Google Workspace tools, including Google Drive, Docs, Sheets, and Calendar.
Comfortable using CRM and event management systems.

Additional Information

This is a predominantly client-facing role combining reception duties, event coordination, and hands-on event support. The successful candidate should be comfortable spending a significant proportion of their day away from thetheir desk, moving around the venue to support clients, delegates, and event delivery.

As a customer-focused conference and training venue, flexibility is essential. Employees may be required to undertake additional duties, consistent with the level and purpose of the role, to support the effective operation of the business.

Pay: From £13.45 per hour

Benefits:

Company events
Discounted or free food

Ability to commute/relocate:

Edinburgh EH1 1SU: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Location:

Edinburgh EH1 1SU (required)

Work Location: In person

Quick apply

Refine Your Search

client services jobs in edinburgh, edh

Event support / Co-ordinator

Customer Care Co-ordinator

Commercial Administrator

Sales Associate (Part-Time) - Multrees Walk, Edinburgh

Customer Service Advisor

Mobility Support Specialist

Support Worker : Full Time

Customer Service Advisor - August

Customer Service Assistant

Viewing Agent (Part-Time Contractor)

Client & Acquisitions Executive

Customer Service Adviser (Telephony)

Administrative Assistant

Tenant Liaison Officer

Client Services Associate (Graduate)

Wealth Management Administrator

Renewable Energy Development Advisor - Associate

Legal Assistant - RTA

Groups & Events Executive

Client Account Manager

I want to receive the latest job alerts for client services in edinburgh, edh

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