Customer service administrator Work, Jobs in Edinburgh, Sct (with Salaries)

Recruitment and Admissions Administrator (Permanent)
Edinburgh College —Edinburgh
- £28,726 - £30,162 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
13d
Medical Receptionist/Administrator
West End Medical Centre —Edinburgh
- £13 - £15 an hour
- Full-time
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
Quick apply
Test Centre Administrator (Edinburgh, UK) (24729)
Pearson —Edinburgh
- £13.60 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
- Employee discount
Supreme Courts Administrative Officers
Scottish Courts and Tribunals Service —Edinburgh
- From £28,782 a year
- Full-time
- Annual leave
- Employee discount
14h
Experienced Administrator - Customer Services
Boxergy —Newbridge
- Full-time
- Hybrid work
- Microsoft Excel
Enquiry Management Administrator
Edinburgh Napier University —Sighthill
- £26,093 - £31,236 a year
- Full-time
- Hybrid work
- University
- Annual leave
- Employee assistance programme
6d
Service Administrator
FMS Fire & Security Ltd —Loanhead
- Full-time
- Microsoft Office
- Organisational skills
13d
Receptionist/Administrator
Milton Surgery —Edinburgh
- From £24,784.50 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
6d
Staffing and Admin Support Assistant
Kidzcare Ltd —Edinburgh
- From £13 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Health & wellbeing programme
Quick apply
17h
Team Member (Admin)
NEXT —Edinburgh
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
Project Administrator (Fixed Term)
Commsworld —Newbridge
- Up to £25,000 a year
- Temporary
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Senior Administrative Assistant
Heriot Watt University —Edinburgh
- £26,707 - £31,236 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Flexible schedule
6d
Medical Receptionist/Administrator/Summariser
Quarryfoot Practice —Bonnyrigg
- £13.70 - £15.90 an hour
- Monday to Friday
- IT
- In-person
- Medical terminology
- Free parking
Quick apply
6d
Customer Service Administrator
Optos —Dunfermline
- Microsoft Powerpoint
- Spanish
- Computer literacy
Perth Clinic - Admin Team Lead
Spire Healthcare —Edinburgh
- Full-time
- Management
- Customer service
- IT
- Annual leave
Office Co-ordinator
Widelinets Communications Ltd. —Cowdenbeath
- £24,000 - £40,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Administrative Assistant PCR Edinburgh
DAC Beachcroft —Edinburgh
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
Quick apply
Medical Receptionist
Annandale Medical Practice —Edinburgh
- From £12.84 an hour
- Part-time
- GP surgery experience
- English
- Administrative experience
- Sick pay
Quick apply
5d
Part Time Medical Receptionist
Hermitage Medical Practice —Edinburgh
- From £12.79 an hour
- Part-time
- Customer service
- Administrative experience
- IT
Quick apply
5d
Property Administrator
Rettie —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
10d

I want to receive the latest job alerts for customer service administrator in edinburgh, sct

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service administrator jobs near edinburgh, sct

Recruitment and Admissions Administrator (Permanent)

Edinburgh College -
Edinburgh

Quick apply

Job details

Part-time
£28,726 - £30,162 a year
13 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Office
Organisational skills
Root cause analysis
Communication skills
Time management

Full job description

1. Main Purpose of the Job: Provide effective and flexible administrative support to the Recruitment and Admissions team by managing processes, maintaining accurate student records, responding to stakeholder enquiries, supporting workflows and events, developing systems and reports, and assisting team leaders and management with day-to-day administration while ensuring compliance and data integrity.

2. Main Duties: To provide a flexible, efficient and effective administrative support to the Recruitment and Admissions Team. To maintain and advise on administrative procedures, working in the backdrop of regulations and compliance. Input, monitor and maintain data records relating to student records maintenance to ensure integrity of Further Education Statistics (FES) submissions. Respond to enquiries and requests received via email, telephone and post from all internal and external stakeholders. To support organising and triaging workflow in conjunction with Recruitment and Admissions Team Leaders. To assist with co-ordination of internal and external events and communicate with any relevant partners. Develop and maintain department systems and reporting processes. Engage with general administration requirements within the wider team, for team leaders and management, including general administration, organise meetings, take notes, support initiatives and assist projects. Note: In addition to these duties, must observe and adhere to the College’s Health and Safety policy and procedure. Employees are required to carry out such other duties as may be reasonably required.

3. Position in Organisation The Recruitment and Admissions Administration Assistant reports the Recruitment and Admissions Team Leader and sits within the Student Experience department within the College. The role will provide administrative support to the Recruitment and Admissions leadership and management, and ensure data integrity of student records.

4. Dimensions and Limits of Authority: 2 To review regular reports from partners (such as MIS and Quality teams) and make changes to student records to improve accuracy of data to meet and exceed regulatory requirements. For example, but not limited to, stranger mapping, missing enrolment data, FES errors. To ensure accuracy of student records by updating and maintaining systems as required, and to support data collection and review during internal and external audits. Provide root cause analysis of data entry errors to assist Recruitment and Admissions Officers and Team Leaders with improving the quality of data entry at source. Work closely with internal stakeholders such as MIS, Quality, BDST, Curriculum and other Student Experience teams. Deal with a high volume of varied enquiries from a wide range of cross-College staff, applicants, students and other external bodies as appropriate. Working closely with internal and external parties dealing with a range of referrals and enquiries. For example, but not limited to, student cards, registers, references and letter requests. To assist with fee transfer processes and procedures and liaising with the Finance team as required. Assist where required with supporting email inboxes, telephone enquiries and organising of internal and external events.

5. Key Contacts/Communication: Curriculum leaders and Heads of Department within the College. Recruitment and Admissions. MIS. Quality. Schools College Partnership. Other teams across Student Experience.

6. Qualifications, Knowledge and Experience: Essential: A minimum SVQ Level 2 in Customer Services, Administration or other relevant subject or equivalent qualification or relevant practical experience. Experience of working in a customer focused environment. Proficiency in MS Office (e.g. MS Word, MS Excel and MS PowerPoint). Ability to interact with multiple stakeholders from across departments. Knowledge of student records and/or CRM management systems. Excellent time management skills and the ability to prioritise work. Attention to detail, problem-solving and excellent written and verbal communication skills. Strong organisational skills with the ability to multi-task. Must be flexible and willing to work at any of the College campuses. 3 Some evening work will be required to assist evening events. Desirable: Knowledge of Recruitment and Admissions or Student Records processes and systems in an education environment . Proven experience as an Administration Assistant. Proficiency in MS Office (e.g. MS Word, MS Excel and MS PowerPoint).

7. Working Environment / Sensory and Physical Demands The postholder will work primarily in a standard office environment, with occasional days worked from home as part of an agreed hybrid arrangement. The role is largely desk-based and involves prolonged periods of computer and screen use, regular keyboard work, and participation in telephone or online meetings requiring sustained visual and auditory concentration. The office environment includes shared workspaces and moderate background noise, while home-working requires the individual to maintain a safe and appropriate workstation. Light physical activity such as carrying a laptop or files and moving between rooms may be required. Lone working may occur during home-working days or when working flexibly, although the role does not routinely require work outside normal office hours. There may be occasions attending events where standing for short periods of time.

Pay: £28,726.00-£30,162.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service administrator jobs in edinburgh, sct

Recruitment and Admissions Administrator (Permanent)

Medical Receptionist/Administrator

Test Centre Administrator (Edinburgh, UK) (24729)

Supreme Courts Administrative Officers

Experienced Administrator - Customer Services

Enquiry Management Administrator

Service Administrator

Receptionist/Administrator

Staffing and Admin Support Assistant

Team Member (Admin)

Project Administrator (Fixed Term)

Senior Administrative Assistant

Medical Receptionist/Administrator/Summariser

Customer Service Administrator

Perth Clinic - Admin Team Lead

Office Co-ordinator

Administrative Assistant PCR Edinburgh

Medical Receptionist

Part Time Medical Receptionist

Property Administrator

I want to receive the latest job alerts for customer service administrator in edinburgh, sct

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected