Public sector Work, Jobs in Edinburgh, Sct (with Salaries)

Customer Service Adviser - 2 Positions Available - Musselburgh Customer Services (Brunton Hall)
East Lothian Council —Musselburgh
- £30,476 - £32,556 a year
- Call to connect
- Remote
- English
- Driving
- Communication skills
- Flexitime
2d
Assistant Private Secretary to the Advocate General
Ministry of Justice —Edinburgh
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
VacancyTitle: Collection Support Service Assistant
National Library of Scotland —Edinburgh
- £29,754 a year
- Full-time
- Communication skills
- Annual leave
12d
Facilities Co-ordinator - Bangholm Outdoor Centre
City of Edinburgh Council —Edinburgh
- £34,452 - £40,501 a year
- Part-time
- Presentation skills
- IT
- Work from home
3d
Property Officer
British Transport Police —Edinburgh
- £15,398.34 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
- Gym membership
Quick apply
5d
VacancyTitle: Outwith Producer
National Library of Scotland —Edinburgh
- £29,185 a year
- Temporary
- Project management
- Annual leave
9d
Support Assistant
Midlothian Council —Dalkeith
- £27,857 - £28,834 a year
- Call to connect
- English
- IT
- Office experience
Supreme Courts Administrative Officers
Scottish Courts and Tribunals Service —Edinburgh
- From £28,782 a year
- Full-time
- Annual leave
- Employee discount
6d
VacancyTitle: Scottish Bookbindings Project Cataloguer
National Library of Scotland —Edinburgh
- £33,268 a year
- Temporary
- Annual leave
5d
Operational Officer
Companies House —Edinburgh
- £26,452 a year
- Part-time
- Hybrid work
- No experience needed
- Presentation skills
- Communication skills
9d
Senior Policy Adviser
Ministry of Justice —Edinburgh
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
4d
Support Officer
The Scottish Government —Edinburgh
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- IT
Community Empowerment and Engagement Officer - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
2d
Business Support Statutory Meeting Administrator - Crane Services
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Concierge and Estates Officer - Multiple Locations across City
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Full-time
5d
Investigations Operations Leader
Department for Work and Pensions —Livingston
- £38,772 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Human resources
- Annual leave
- Employee assistance programme
4d
Duty Officer 1
Midlothian Council —Edinburgh
- £13,023.55 - £27,857.00 a year
- Weekend availability
- Customer service
- Supervising experience
- First Aid Certification
2d
Facilities Technician - Hillwood Primary
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Part-time
- School
- Annual leave
- Employee discount
12d
Survey Assistant
Fife Council —Glenrothes
- £29,170.80 - £31,761.26 a year
- Temporary
- Hybrid work
- Computer literacy
- Travel
- Communication skills
- Employee discount
11d
Park Ranger - Multiple Locations across City
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Communication skills
2d

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public sector jobs near edinburgh, sct

Customer Service Adviser - 2 Positions Available - Musselburgh Customer Services (Brunton Hall)

East Lothian Council -
Musselburgh

Apply Now

Job details

Permanent
£30,476 - £32,556 a year
2 days ago

Benefits

Flexitime

Qualifications

SVQ
Driving Licence
English
Driving
Communication skills

Full job description

Vacancy Information

Hourly rate of pay: £16.70 - £17.84

Days and Hours of Work:
Monday - Thursday, 09:00-17:00
Friday, 09:00-16:00
Flexi time is applicable.
To start asap.

We are looking for 2 motivated and customer-focused individuals to join our Customer Services team. As a Customer Services Adviser, you will be the first point of contact for members of the public, providing advice and support across a wide range of council services. The successful candidate will have experience of responding quickly to changing customer and service needs.

This is a busy, varied and rewarding role offering support with a wide range of council services which include homeless enquiries, benefits, social work and rent enquiries and processing payments. The team also process applications for National Entitlement Cards and offer supported appointments for those unable to apply online for Blue Badges so strong communication and people skills are essential.

The successful candidates will be required to help customers access services online and as such they must have strong digital skills.

The successful candidates will support the contact centre covering telephone enquiries into the Council and library duties when required.

Our teams work flexibly across our offices and whilst the successful candidates will work mainly within their base location, they will be required to cover other locations across East Lothian potentially at short notice.

Due to this being a front facing customer role, homeworking will not be considered and flexitime is limited.

Job Details

To respond to customer enquiries regarding a wide range of Council services predominantly through face-to-face contact, but also via telephone and email, in compliance with Council policies and procedures and support Customer Services Officers in the day to day running of Area offices.

Please download the Job Outline/Person Specification (available under 'Job Attachments') for the full range of tasks and duties associated with this job. You will need to refer to these in order to complete the application form. You must ensure you meet every 'essential' criteria stated on the Person Specification to be considered for interview.

The ‘East Lothian Way’– values and behaviours we expect our employees to demonstrate in their everyday work. Should you be invited to interview, you may be asked questions based on these behaviours. Please refer to the document via the link to familiarise yourself with them.

Job Requirements

Relevant Qualifications
Educated to Higher level, NC or SVQ Level 2 in English and/or able to demonstrate equivalent knowledge, skills and competencies gained through relevant experience.

Driving Licence
A full current driving licence is desirable for this post.

PVG Membership
This post is considered as a Regulated Role with vulnerable children and/or protected adults, as specified in the Disclosure (Scotland) Act 2020.

All preferred candidates for posts carrying out regulated work with these groups will be required to become a PVG Scheme member, or undergo a PVG Scheme update if they are already a member, prior to any formal offer of employment being made by East Lothian Council.

Please note: PVG member’s records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made.

Please note:
If you have spent more than 3 months working or living out with the UK in the last 5 years then you will be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

For additional East Lothian Council employment information please click on the following link:
www.eastlothian.gov.uk/nonteachinginfo

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link https://www.myjobscotland.gov.uk/contact-us.

If you require further information about this vacancy, please call 01620 827868, or email us on [email protected]

Please note: We do not accept CV's (either electronically or by mail). All our vacancies must be applied for by fully completing the on-line application form. Although there is an ‘import data from my CV’ function on MyJobScotland, this only imports very limited data and should not be relied upon to complete the application form. If, for example, due to a disability, you are unable to complete the on-line application form you can contact us for a paper application via the telephone number or email address above.

Apply Now

Refine Your Search

public sector jobs in edinburgh, sct

Customer Service Adviser - 2 Positions Available - Musselburgh Customer Services (Brunton Hall)

Assistant Private Secretary to the Advocate General

VacancyTitle: Collection Support Service Assistant

Facilities Co-ordinator - Bangholm Outdoor Centre

Property Officer

VacancyTitle: Outwith Producer

Support Assistant

Supreme Courts Administrative Officers

VacancyTitle: Scottish Bookbindings Project Cataloguer

Operational Officer

Senior Policy Adviser

Support Officer

Community Empowerment and Engagement Officer - Waverley Court

Business Support Statutory Meeting Administrator - Crane Services

Concierge and Estates Officer - Multiple Locations across City

Investigations Operations Leader

Duty Officer 1

Facilities Technician - Hillwood Primary

Survey Assistant

Park Ranger - Multiple Locations across City

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