Configuration engineer Work, Jobs in Edwalton, Ntt (with Salaries)

Service Desk Engineer
Potter Clarkson —Nottingham
- Hybrid work
- Computer literacy
- Communication skills
Quick apply
IT Engineer (MSP)
Mark1 IT Solutions Ltd —Melton Mowbray
- £36,000 - £40,000 a year
- Weekend availability
- Travel
- In-person
- Up to 25% travel
- Free parking
- Paid training
Quick apply
9d
Modern Workplace Infrastructure Engineer
Cooper Parry —Derby
- Full-time
- Azure
- AI
Configuration Management Engineer
Assystem —Derby
- Hybrid work
- Microsoft Word
- In-person
- Annual leave
- Flexible schedule
Cloud Integration Engineer
Amentum —Nottingham
- Full-time
- Azure
- Computer Science
- DevOps
- Employee assistance programme
- Flexible schedule
Platform Engineer
Experian —Nottingham
- Full-time
- Hybrid work
- AWS
- Annual leave
Quick apply
Systems Integration Engineer
Debrich Engineering and Digital Systems —Derby
- £42,000 - £43,000 a year
- Full-time
- Schematics
- Engineering
- English
Quick apply
Group Junior Network Engineer
Topps Tiles —Leicester
- Continuous improvement
- Travel
- Training & development
- Free parking
- Employee discount
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Maintenance
- Mentoring
- In-person
Quick apply
Platform Engineer
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- AWS
- Annual leave
Project Engineer - Control Systems
Zenovo —Leicester
- Full-time
- Hybrid work
- Schematics
- CAD
- Engineering
Quick apply
Project Engineer
More Years —Nottingham
- £55,000 - £60,000 a year
- Full-time
- Programmable logic controllers
- Employee assistance programme
- Employee discount
Quick apply
Manager - Simulation Development
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Engineering
- Continuous improvement
- Recruiting
10d
Platform Engineer
Microlise —Nottingham
- From £35,000 a year
- DevOps
- Continuous improvement
- Agile
- Free parking
- Employee assistance programme
Mechanical CAD Engineer
Assystem —Derby
- In-person
- Training & development
Senior Network Support Engineer - Reactive
Node4 —Derby
- Hybrid work
- Employee assistance programme
Controls Engineer
Baker Hughes —Ashby-De-La-Zouch
- Full-time
- Schematics
- Master's degree
- Programmable logic controllers
- Flexible schedule
- Life insurance
PV Engineer
Sureserve —Derby
- Up to £40,000 a year
- Overtime
- Maintenance
- Annual leave
- Employee assistance programme
Quick apply
Technical Project Manager
Parksafe Automotive Ltd —Nottingham
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Free parking
Quick apply
1d
Mechanical Design (CAD) Engineer
Quest Global —Derby
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
10d

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Service Desk Engineer

Potter Clarkson -
Nottingham

Quick apply

Job details

Permanent

Benefits

Company pension

Qualifications

Technical troubleshooting
Computer literacy
User account provisioning
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Staff training
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills

Full job description

As a Service Desk Engineer, you will play a crucial role in Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Acting as the initial point of contact for IT issues, the role focuses on delivering an excellent user experience, following defined processes, and escalating issues where necessary to ensure a timely resolution.

Key Responsibilities

Act as the first point of contact for IT incidents and service requests via phone, email, and in-person.
Maintain accurate records of issues and resolution using the ticketing system, ensuring clear documentation and adherence to SLAs.
Provide assistance, either directly or through escalation to another team member.
Monitor automated systems.
Support users with account/group management tasks, password resets, device onboarding and basic application troubleshooting.
Assist in the setup and configuration of new hardware and software.
Diagnose and resolve common hardware and software issues, escalating more complex problems as required.
Produce and contribute to the creation and maintenance of knowledge base articles, user guides and training videos whilst maintaining agreed procedures.
Provide onboard training for new staff and other application training as necessary.

Skills and Competencies

Essential

Excellent computer skills and the ability to troubleshoot computer-related problems.
Proficiency in Windows operating systems, Microsoft Office Suite and other common software applications.
Excellent verbal and written communication skills, ensuring clear and effective interaction with colleagues, clients, and stakeholders.
Capable of managing multiple tasks simultaneously while maintaining high accuracy and quality standards.
Excellent customer service skills with a proactive approach to problem-solving.

Desirable

Microsoft and ITIL qualifications.
Proven experience in a similar role, preferably within a corporate environment.
Microsoft 365 Administration.

The Company

Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden and Germany.

We offer clients a full IP service to support them in achieving their commercial objectives. We pride ourselves in the exceptional level of client care offered by our approachable and engaged team.

The firm is consistently ranked in the top tier of major legal guides, such as Legal 500 and MIP. We also hold three independent ISO accreditations which evidence our high level of environmental awareness, service provision and information security.

We are committed to promoting a healthy work-life balance, and supporting the wellbeing of all our people. We offer a wealth of health and wellbeing benefits and resources including healthcare, attractive flexible working options, sports and social groups, virtual yoga and mindfulness sessions, a virtual wellbeing hub, mental health first aiders, and a busy social calendar.

Benefits

We offer a flexible working policy, with employees expected to be in the office three days per week. Initially, the successful candidate will need to work in the office full-time to facilitate their training and integration into the company.
Competitive salary, dependant on experience.
Birthday leave.
Salary sacrifice pension scheme.
One paid day off per year for charitable work.
Enhanced maternity and paternity offering.
Discretionary bonus.
Health care packages.
Discount vouchers.
Company aways days.

We are committed to providing a highly supportive, inclusive and stimulating workplace for all our people. Read more about how we’re building a more equal, diverse and inclusive culture here

Quick apply

Refine Your Search

configuration engineer jobs in edwalton, ntt

Service Desk Engineer

IT Engineer (MSP)

Modern Workplace Infrastructure Engineer

Configuration Management Engineer

Cloud Integration Engineer

Platform Engineer

Systems Integration Engineer

Group Junior Network Engineer

Senior IT Support Engineer

Platform Engineer

Project Engineer - Control Systems

Project Engineer

Manager - Simulation Development

Platform Engineer

Mechanical CAD Engineer

Senior Network Support Engineer - Reactive

Controls Engineer

PV Engineer

Technical Project Manager

Mechanical Design (CAD) Engineer

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