Technical operations manager Work, Jobs in Elderslie, Rfw (with Salaries)

Team Lead - Operations B7
NHS Scotland —Paisley
- £52,845 - £61,466 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
3d
Assistant Technical Service Manager - REQ06556
North Lanarkshire Council —Motherwell
- £43,043 - £49,231 a year
- Experience working with children
- Travel
- Communication skills
- Annual leave
12d
IT Technical Operations Manager (Retail)
Public Sector Resourcing —Glasgow
- £51,300 - £54,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
3d
Lead Technical Project Manager 3rd Party
BBC —Glasgow
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Agile
- Leadership
6d
Manufacturing Operations Manager
Studio Luigi Torre Architecture and Project Solutions —Airdrie
- £5,800 - £6,500 a month
- Full-time
- Engineering
- Analysis skills
- Supervising experience
Quick apply
6d
Product Support Manager
Jaguar Land Rover —Irvine
- £107,000 - £150,000 a year
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Annual leave
Production Manager
Browns Food Group —Prestwick
- Full-time
- Continuous improvement
- In-person
- Leadership
Quick apply
10d
IT Infrastructure Manager (1.0FTE)
The Glasgow School of Art —Glasgow
- £58,225 - £67,468 a year
- Full-time
- Organisational skills
- Communication skills
Operations Manager
City Building (Glasgow) LLP —Glasgow
- £41,232 - £44,444 a year
- Temporary
- Management
- Continuous improvement
- Leadership
- Annual leave
3d
Technical Project Manager (Contract)
The Football Company (Scotland) LTD —Glasgow
- £32,000 - £37,000 a year
- Full-time
- Software troubleshooting
- Team management
- Travel
- Free parking
Quick apply
7h
Project Manager - Digital Transformation
NHS Scotland —Bothwell
- £52,845 - £61,466 a year
- Call to connect
- Management
- Communication skills
- Annual leave
- Sick pay
3d
Project Engineering Manager
SSE —Glasgow
- £68,100 - £135,500 a year
- Full-time
- Employee discount
12d
Maintenance Services Manager
University of the West Scotland —Paisley
- £34,610 - £41,064 a year
- Full-time
- No degree
- Travel
- Annual leave
- Employee assistance programme
4d
Analysis & Insight Manager
Nationwide Building Society —Glasgow
- £56,000 - £60,000 a year
- Full-time
- Analysis skills
- Communication skills
- Banking
11d
HSE, Continuous Improvement & Facilities Manager
MB Aerospace Motherwell —Motherwell
- Engineering
- Analysis skills
- Continuous improvement
Quick apply
Project Manager - Safety & Control
ITI Group —Glasgow
- Full-time
- Engineering
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Senior Application Support Analyst - SQL
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- No degree
- Annual leave
- Sick pay
6d
Commercial Sales Manager- FMCG
Grants Foods, Galston —Galston
- From £40,000 a year
- Full-time
- English
- Business development
- Analysis skills
Quick apply
Customer Experience Specialist II
Thermo Fisher Scientific —Paisley
- Full-time
- Mentoring
- Communication skills
8d
Deputy General Manager
Zenith —Glasgow
- £46,000 - £55,000 a year
- Continuous improvement
- Team management
- Budgeting
- Annual leave
- Employee assistance programme

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technical operations manager jobs near elderslie, rfw

Team Lead - Operations B7

NHS Scotland -
Paisley

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Job details

Permanent | Full-time
£52,845 - £61,466 a year
3 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Life insurance
Car scheme

Qualifications

Stakeholder liaison
IT service management
IT support
ServiceNow
Business requirements
Leadership
Communication skills

Full job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

The Service Support Manager will lead the development, delivery and continuous improvement of IT Service Desk services across NHS Greater Glasgow and Clyde and partner organisations. The post combines service leadership with technical expertise, particularly in ServiceNow, to improve user experience, enhance support processes and deliver high-quality digital services. The role involves working closely with operational, technical and business teams to ensure IT support services remain effective, responsive and aligned with organisational priorities.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

Full-time, permanent

Shift pattern - to be confirmed

Base location - Westward House

Key responsibilities:

Lead and support the delivery of IT Service Desk services.
Develop, implement and communicate service support policies, procedures and standards.
Monitor service performance and drive continuous service improvement.
Support the introduction of new services and systems through effective support models and processes.
Manage incidents, requests, escalations and service issues in partnership with internal and external stakeholders.
Contribute to service reporting, governance and operational planning.
Shape and improve ServiceNow workflows, processes and user journeys.
Translate business and user requirements into practical ServiceNow solutions.
Support the design and implementation of new ServiceNow functionality.
Collaborate with developers, analysts, architects and technical specialists to deliver digital service improvements.

Knowledge, training, qualifications and/or experience required to do the job:

Essential

Significant experience in IT service support, service desk management or service delivery within a complex organisation.
Strong understanding of IT service management principles and continuous improvement.
Experience developing operational policies, procedures and support models.
Excellent communication, stakeholder engagement and teamwork skills.
Ability to manage competing priorities and maintain high standards of customer service.
Practical experience using ServiceNow, including IRSM.
Knowledge of ServiceNow modules and their interaction within a large NHS environment.
Experience in workflow design, process integration and technical service solutions.
Good technical understanding of integrations and related technologies.
Experience interpreting requirements and supporting ServiceNow developments through implementation.
Experience contributing to ServiceNow implementations, enhancements and platform development.
Experience working in collaborative, Agile or fast-paced delivery environments.

Desirable

Experience working within the NHS or public sector.
Knowledge of large-scale digital, eHealth or national service environments.
Familiarity with service performance reporting, governance and supplier management.
Experience with wider ServiceNow capabilities, including employee-facing services, cyber, change management and related modules.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

A minimum of 27 days annual leave, increasing with length of service, plus public holidays
Membership of the NHS Pension Scheme, including life insurance benefits
Salary Sacrifice Car Benefit Scheme
Development opportunities including study bursaries, e-learning and classroom-based courses
Enhanced pay for working public holidays
NHS discounts on a wide range of goods and services
Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Katriona Greig, Lead Service Manager - [email protected]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Apply Now

Refine Your Search

technical operations manager jobs in elderslie, rfw

Team Lead - Operations B7

Assistant Technical Service Manager - REQ06556

IT Technical Operations Manager (Retail)

Lead Technical Project Manager 3rd Party

Manufacturing Operations Manager

Product Support Manager

Production Manager

IT Infrastructure Manager (1.0FTE)

Operations Manager

Technical Project Manager (Contract)

Project Manager - Digital Transformation

Project Engineering Manager

Maintenance Services Manager

Analysis & Insight Manager

HSE, Continuous Improvement & Facilities Manager

Project Manager - Safety & Control

Senior Application Support Analyst - SQL

Commercial Sales Manager- FMCG

Customer Experience Specialist II

Deputy General Manager

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