Technical support occupations Work, Jobs in Ely, Cam (with Salaries)

Trainee IT Technician
Victoria Forms —Bury St. Edmunds
- £25,000 - £27,000 a year
- Full-time
- English
- Research
- No degree
- Free parking
- Flexitime
Quick apply
13d
Graduate Product, Data and Customer Success Associate
Care Banking —Cambridge
- £25,500 - £28,000 a year
- Full-time
- Data analysis skills
- IT
- In-person
Quick apply
6d
Technical Support Agent
POP Telecom —Newmarket
- £26,500 - £28,500 a year
- Full-time
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
11d
2nd Line / Second Line Service Desk Engineer
ECS Computers Ltd —King's Lynn
- £30,500 - £36,200 a year
- 8 hour shift
- SharePoint
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
9d
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Microsoft Outlook
- SharePoint
- Time management
- Annual leave
- Referral programme
Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
13d
1st Line IT Support Engineer
Bidwells —Cambridge
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
5d
1st / 2nd Line Engineer
Pushforward Secondary Education Ltd —Bury St. Edmunds
- £28,000 - £30,000 a year
- Full-time
- Data entry
- SharePoint
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Research
Quick apply
3rd Line / Third Line Service Desk Engineer – Service Desk Team Lead
ECS Computers Ltd —King's Lynn
- From £40,500 a year
- Full-time
- Maintenance
- Team management
- SharePoint
- Health & wellbeing programme
Quick apply
11d
Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- CRM software
- Writing skills
- English
Secure Support Engineer
PA Consulting —Melbourn
- Full-time
- Hybrid work
- Travel
- Annual leave
Quick apply
Customer Support Specialist (Apprenticeship)
Beyond Co —Newmarket
- £16,640 - £26,500 a year
- Full-time
- Hybrid work
- Communication skills
- School
- Health & wellbeing programme
- Work from home
Quick apply
Activation Support Representative - eCommerce
Worldpay (UK) Limited —Cambridge
- CRM software
- Bachelor's degree
- Continuous improvement
Quick apply
IT Technician - Sudbury Cluster
Unity Schools Partnership —Haverhill
- £27,254 - £29,540 a year
- Full-time
- Travel
- Computer networking
- Organisational skills
9d
Staff Linux Support Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- C++
- Linux
- Communication skills
Applications Engineer.
Innova Systems UK —Histon
- Microsoft Word
- Travel
- Organisational skills

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technical support occupations jobs near ely, cam

Trainee IT Technician

Victoria Forms
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
£25,000 - £27,000 a year
13 days ago

Benefits

Free parking
Flexitime
Company events
Flexible schedule
Sick pay

Qualifications

Microsoft Windows Server
Technical troubleshooting
Sales support
Web development
Visual Basic
Ticket management
English
Microsoft Office Suite
Research
Computer skills
Customer support
Customer interaction
Help desk
Information Technology

Full job description

About the role

This is a highly varied role for a junior or mid-level IT professional working within the Tech Team at Victoria Forms. The team provides technical support to customers, sets up and maintains servers and systems, and supports development and troubleshooting across our in-house products.

The role combines customer-facing technical support with hands-on configuration, integration work and opportunities for software development.

As we are a small company, there’s potential to become involved with many aspects of the company, taking on additional responsibilities so you can thrive in areas where your skills and interests lie.

We are looking for someone with a strong technical understanding of web technologies, with a detailed approach to their work.

This is a full-time office-based role, in an office in the centre of Bury St Edmunds.

Responsibilities

Assisting with, or taking a lead in, implementation of technical form projects from customer sign-up to go-live, working alongside other teams.
Supporting other teams as required (e.g. the Sales team with technical analysis of requirements).
Setting up servers (Windows Server) and installing software (including our in-house applications).
Configuring and developing integrations with external systems (including back-office systems, payment providers and address lookups).
Becoming an expert in our complex in-house server and form-building products, in order to provide support and customise systems and workflows to customer requirements.
Creating web pages to reproduce the look and feel of customer websites.
Proactively dealing with support tickets from our support system.
Proactively troubleshooting issues that are raised by our internal monitoring systems.
Ensuring documentation is referred to for all tasks and updating it where necessary.
Where suitable, contributing to the development of our in-house software.
Reporting to the Tech Team Lead for all day-to-day tasks, taking on specific responsibilities over time.
Undertaking other reasonable tasks as required.

Person Specification

Essential skills, experience and qualities:

A strong understanding of how websites work, with some knowledge of HTML, CSS and JavaScript.
Strong IT skills, including experience of Microsoft Windows and Office applications.
The ability to gain a detailed understanding of complex systems through reading documentation and experimentation.
The capability to research new concepts and technologies in order to reach a deep understanding.
Good interpersonal skills, with the ability to talk to customers in a highly professional manner.
Self-motivation and the ability to use initiative to pick up tasks and work without supervision.
Happy to work in a small team.
A strong attention to detail with a persistent desire for perfection.
A good standard of written and spoken English.

Desirable skills, experience and qualities:

An IT-related degree or equivalent professional qualification.
A strong understanding of HTML, CSS and JavaScript.
Experience of Microsoft Windows Server, SQL, ASP.NET, C#, XML, Angular, React, or Visual Basic.

About Victoria Forms

Established in 2003, Victoria Solutions Limited (trading as Victoria Forms) has a multinational customer base, with a particular focus on local government.

How to apply

Applications should be sent through Indeed.

You must send a cover letter with your application. Your cover letter should briefly explain how you meet the above Person Specification and how you are able to work in Bury St Edmunds.

Benefits

Joining a small, committed and friendly team in a comfortable office with free parking in Bury St Edmunds.
Regular company events.
Flexible start and end times.
Friday ice creams in the warmer months.

Job Types: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Benefits:

Company events
Flexitime
Sick pay

Application question(s):

Are you able to work on-site in Bury St Edmunds?

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in ely, cam

Trainee IT Technician

Graduate Product, Data and Customer Success Associate

Technical Support Agent

2nd Line / Second Line Service Desk Engineer

Service Desk Engineer

IT Service Desk Analyst

Customer Support Administrator

1st Line IT Support Engineer

1st / 2nd Line Engineer

Graduate / Placement Technical Support Engineer

3rd Line / Third Line Service Desk Engineer – Service Desk Team Lead

Technical Support Engineer

Secure Support Engineer

Customer Support Specialist (Apprenticeship)

Activation Support Representative - eCommerce

IT Technician - Sudbury Cluster

Staff Linux Support Engineer

Applications Engineer.

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