Customer specialist Work, Jobs in Enfield (with Salaries)

Service Specialist (Maternity Cover) - Enfield
The Keyholding Company —Enfield
- £13.50 an hour
- 12 hour shift
- Customer service
- Communication skills
- Time management
- Employee assistance programme
Quick apply
5d
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
Customer Support Specialist
Wellbeing Medical Group —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Quick apply
13d
Digital Marketing & AI Content Manager
Dannells —Waltham Abbey
- From £35,000 a year
- Part-time
- Social media management
- English
- Organisational skills
- Free parking
Quick apply
8d
Switchboard Operator
Medirest —London
- £14.80 an hour
- Part-time
- Microsoft Office
- Hotel
- Organisational skills
12d
Immigration Compliance Data Officer
University College London —London
- £31,904 - £35,575 a year
- Full-time
- Administrative experience
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
7d
Leakage Data Analyst
Hydrosave —London
- £33,907.00 - £33,907.68 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
13d
Customer Success Specialist - Part time
Lassie —London
- Part-time
- Hybrid work
Quick apply
Candidate Support Administrator
Acacium Group —Cheshunt
- Full-time
- Microsoft Outlook
- Customer service
- Administrative experience
- Employee assistance programme
Quick apply
8d
Customer Service/Receptionist
Banning Dental Group —London
- £14 - £17 an hour
- Weekend availability
- Microsoft Word
- Customer service
- Accounting
- Flexible schedule
Quick apply
7d
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
Dental Receptionist
Cuffley Smile Clinic —Potters Bar
- £12 - £13 an hour
- Overtime
- Customer service
- English
- Administrative experience
- Employee discount
Quick apply
1d
Client Success Executive
PEI Group —London
- English
- Administrative experience
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Onboarding Specialist
sunday —London
- Hybrid work
- Organisational skills
- Restaurant
- Communication skills
Sales - Sales Advisor - UK
New Look —Enfield
- Part-time
2d
Customer Experience Specialist (Automotive)
Percepta —Basildon
- £27,275 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
7d
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Trainee Customer Service
uRisk —Buntingford
- £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
10d
Customer Success Specialist
Malt —London
- Hybrid work
- Sales
- English
- Communication skills
- Annual leave

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Service Specialist (Maternity Cover) - Enfield

The Keyholding Company -
Enfield

Quick apply

Job details

Full-time
£13.50 an hour
5 days ago

Benefits

Company pension
Employee assistance programme

Qualifications

Customer service
Communication skills
Time management

Full job description

We are the UK's number 1 keyholding and alarm response specialist, disrupting the industry with creative thinking and bespoke technology.

We are looking for enthusiastic individuals with a passion for customer service to join and support the success of our dedicated 24/7 control room team as a Service Specialist, covering maternity leave.

This role will be based from our Control Room in Enfield, incorporating 12 hour day and night shifts, providing an excellent work life balance through a 4 on, 4 off shift rotation. The role involves taking enquiries via phone, email, and live chat, booking services for clients as well as ensuring that the relevant updates and bookings are made on our bespoke, in-house system. The ideal candidate will be a confident, outgoing, and enthusiastic individual who is keen to work in an expanding team within a growing business. The company culture is ambitious, fun and provides excellent opportunities to grow your career and to have a voice within the business.

What you get:

Salary of £13.50 per hour, on a full-time, fixed-term contract of 6 months, with the opportunity to possibly extend for a further 6 months.
Excellent work life balance working on a 4 on & 4 off shift pattern (you must be available for both days 07:00-19:00 & nights 19:00 shifts).
We offer internal training and development opportunities in an excellent working environment.
Auto-enrolment into our salary sacrifice pension scheme, 24/7 confidential Employee Assistance Program, and a voluntary health cash scheme starting at £1 per week.
Regular social events, monthly team days, and an exercise club to keep you connected and active.
Fast paced and exciting role, no two days are ever the same.

You'll be (but not limited to):

Acting as the first point of contact for the business, managing a variety of different queries from emergency job bookings to complex customer queries; creating a positive and professional image and developing a rapport with clients and supply network.
Required to multi-task and prioritise your workload within your role, as enquiries will come via a range of channels such as phone, e-mail, and live chat.
Responsible for all aspects of customer concerns, conducting investigations both internally and externally, whilst providing comprehensive responses and incident reports for our client base.
Liaising with other departments to provide quick and effective query resolutions for both our clients and supply network.
Driving 'best in class' performance from our supply network through our bespoke operational platform and mobile app. You will also be required to allocate jobs to the network through performance analysis.
Able to thrive in a fast-paced environment, whilst maintaining high levels of accuracy both in data input and communication.
Supporting the implementation and adoption of tech-driven solutions for our clients.
Identifying and participating in continuous improvement initiatives and to further enhance the digital transformation of the business.

To be considered for this excellent opportunity you must have the following:

Exceptional customer service/communication skills (written and verbal).
Ability to multi-task and assist in meeting clients' needs and work to deadlines.
Ability to tailor your manner and approach depending on the audience.
Excellent time management skills.
You are friendly, calm under pressure, whilst being organised and methodical.

Equity, Diversity, and Inclusion matters to us. We are keen to hear from candidates from a broad range of backgrounds and experiences and are excited about learning from you, as much as we know you can learn from us.

Quick apply

Refine Your Search

customer specialist jobs in enfield

Service Specialist (Maternity Cover) - Enfield

Helpdesk Specialist

Customer Support Specialist

Digital Marketing & AI Content Manager

Switchboard Operator

Immigration Compliance Data Officer

Leakage Data Analyst

Customer Success Specialist - Part time

Candidate Support Administrator

Customer Service/Receptionist

Telephone Fundraiser - Full Time Contract (Remote)

Dental Receptionist

Client Success Executive

Income Collection Officer

Customer Onboarding Specialist

Sales - Sales Advisor - UK

Customer Experience Specialist (Automotive)

Event Specialist

Trainee Customer Service

Customer Success Specialist

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