Hospitality operations manager Work, Jobs in England (with Salaries)

Strategy and Operations Manager
Shuffle —London
- £80,000 a year
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
Quick apply
Events & Operations Support Manager
Houston and Hawkes - Head Office —London
- £45 an hour
- Full-time
- Hospitality
- Microsoft Office
- Human resources
- Employee assistance programme
Quick apply
Operations Continuous Improvement Manager
Costa Limited —St Albans
- Full-time
- Remote
- Hospitality
- Continuous improvement
- Employee discount
5d
Area Operations Manager
Young's - Bristol, Bath, South Wales —Bristol
- £90,000 - £95,000 a year
- Full-time
- Hospitality
- Sales
- Restaurant management
- Annual leave
- Employee discount
Quick apply
2d
Venue Operations Manager
The Conduit Club —London
- £45,000 a year
- Weekend availability
- Hotel
- First Aid Certification
- Conflict management
Quick apply
Freelance Event Operations Manager
KERB —Birmingham
- £200 - £250 a day
- Weekend availability
- Heavy lifting
- Travel
- POS
- Employee discount
Quick apply
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
Senior Operations Manager
Stint —London
- £45,000 - £60,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Gym membership
Quick apply
Operations Manager
BaxterStorey UK —Dartford
- Up to £65,000 a year
- Full-time
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
10d
Event Operations Manager
Searcys —London
- £36,000 - £38,000 a month
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
Aspens —Newcastle upon Tyne
- £50,000 a year
- Full-time
- Hospitality
- Business development
- Contracts
- Annual leave
Client Operations Manager
Westfield Health —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- English
- Continuous improvement
- Budgeting
- Annual leave
- Employee discount
Quick apply
4d
Event Operations Manager
Restaurant Associates —Bristol
- Up to £37,500 a year
- Overtime
- Customer service
- Food service experience
- Organisational skills
- Annual leave
- Employee discount
Paralegal, Legal Services Manager – Operations & Asset Management
Marriott International, Inc —London
- Full-time
- Hybrid work
- Hospitality
- English
- Hotel
Group Facilities Manager
Sherborne Schools Group —Sherborne
- £46,000 - £50,000 a year
- Full-time
- Customer service
- First Aid Certification
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
4d
Food & Beverage Operations Manager
TravelodgeHotels —Thame
- Up to £60,000 a year
- Hybrid work
- Hotel
- Travel
- Training & development
- Employee discount
Quick apply
9d
Academy Operations Manager & PDP Lead
Brentford Football Club —Brentford
- Weekend availability
- Continuous improvement
- Travel
- Organisational skills
Operations Manager
My Favourite Sandwich —London
- £37,000 - £50,000 a year
- Full-time
- Restaurant management
- Continuous improvement
- Recruiting
- Store discount
- Employee discount
Quick apply
11d
Operations Manager
GAIL's Bakery —Brighton
- Full-time
- Hospitality
- Sales
- Bakery
12d
Operations Manager
BaxterStorey —Dorking
- Up to £65,000 a year
- Mentoring
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
9d

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Strategy and Operations Manager

Shuffle -
London

Quick apply

Job details

£80,000 a year

Benefits

Private medical insurance

Qualifications

Pricing
Financial modelling
Operations management
Stakeholder collaboration
Spreadsheets
Stakeholder liaison
Process improvement
Analysis skills
Operational strategy development
Project management experience
Communication skills
Project progress tracking
Analytics

Full job description

About Shuffle

We’re on a mission to help great independent hospitality businesses grow.

Shuffle is a two sided marketplace provides upfront capital for the best hospitality business in the UK, and random cashback rewards for the customers of those businesses through the Shuffle app.

After a careful selection process, Shuffle invests directly into restaurants, bars, and cafes. It is the return on these investments that allows us to offer rewards to our customers, and our relationship with our restaurant partners ensures no one is left short by any transaction.

Shuffle was founded in 2023 and we’re live in Manchester, Liverpool, Glasgow, and Edinburgh.
Our partners include well known local names such as Lina Stores, Salon Madre, Onda, Amber’s, and Maray to name but a few.

We've raised £9m in funding so far from top tier VCs in both Europe and Canada, including JamJar, Portage, Episode1, Antler, and True Ventures.

What is it like working at Shuffle?

We are driven by four core values, which underpin our culture and the way we operate as a business:

We don’t just work at Shuffle – we own it
We work smarter, otherwise we work harder
Winning is the goal, and we play to win
Understanding others makes us stronger, sharper and better together.

We believe in building a small team of A-players: high performing individuals who drive impact.
We foster an in-person culture, with four office days each week. Wednesdays are optional for remote work, giving you flexibility while maintaining the collaboration that drives our success.

About the role

We're hiring a Strategy & Business Operations Manager — the person we throw new problems at when the answer isn't obvious and the stakes are high.

Reporting directly to both founders, you'll own a rotating portfolio of strategic and operational projects: one month you're building the commission model from scratch, the next you're putting together the London launch playbook. The work is varied by design. What stays constant is the expectation: structured thinking and clean output.

This isn't a support role. You'll own projects end-to-end, work directly with the founding team, and leave fingerprints on decisions that shape how Shuffle scales. It suits someone who came up through consulting or a fast-moving startup and is ready to apply that toolkit in a place where the problems are real and the feedback loop is fast.

What you'll be doing

Project ownership

Take on high-priority, open-ended strategic projects and own them from problem definition through to recommendation and execution.
Early examples: redesigning our commission model, building the go-to-market plan for our London launch, and stress-testing our city expansion sequencing.
Scope projects properly, identify what we don't know, and structure the path to an answer.

Commercial and financial analysis

Build the models and frameworks needed to make good decisions — unit economics, pricing scenarios, market sizing, sensitivity analysis.
Translate numbers into clear narratives for internal and, where relevant, investor audiences.
Work with the COO to track performance against plan and flag where course corrections are needed.

Operations and process

Identify where Shuffle is operating on improvisation rather than process, and build the infrastructure to fix it.
Design and implement scalable ops systems as we grow headcount and expand into new cities.
Act as connective tissue across teams — making sure the right people have the right information at the right time.

Thought partnership

Be a sounding board for the COO and founders on strategic decisions — bring a point of view, challenge assumptions, and help sharpen thinking before it goes anywhere.
Prepare materials for board and investor conversations where needed.
Represent Shuffle credibly with external stakeholders — partners, advisors, potential hires.

Who you are

5+ years of experience, with a strong foundation in consulting (MBB or equivalent) and/or a strategy or ops role inside a high-growth startup.
You've owned projects, not just contributed to them — you're used to being accountable for the output.
Strong analytical skills: comfortable building models, structuring a problem, and presenting a clear recommendation without being told how to get there.
Low ego, high output. You don't need a big team or a fancy title to do good work.
Equally comfortable in a spreadsheet and in a room with founders — you move between rigour and pragmatism without losing either.
Excellent written and verbal communication — your documents and decks are clean, your thinking is clear.
Drawn to early-stage companies: you understand what it means to build something, and that appeals to you.

What we offer

Competitive pay (70‑95th percentile) + meaningful equity
33 paid days off each year: 20 days of personal holiday, 8 UK bank holidays, plus a 5-day company-wide Christmas shutdown to recharge
Extra reward boosts at Shuffle partner venues
Private healthcare through AXA
A front‑row seat in the journey from early‑stage to unicorn

Compensation range

£80,000 base salary + meaningful equity
Uncapped commission, monthly bonuses for exceeding targets, quarterly accelerators for consistent performance.

Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Quick apply

Refine Your Search

hospitality operations manager jobs in england

Strategy and Operations Manager

Events & Operations Support Manager

Operations Continuous Improvement Manager

Area Operations Manager

Venue Operations Manager

Freelance Event Operations Manager

Contact Centre Operations Manager

Senior Operations Manager

Operations Manager

Event Operations Manager

Operations Manager

Client Operations Manager

Event Operations Manager

Paralegal, Legal Services Manager – Operations & Asset Management

Group Facilities Manager

Food & Beverage Operations Manager

Academy Operations Manager & PDP Lead

Operations Manager

Operations Manager

Operations Manager

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About Shuffle

What is it like working at Shuffle?

About the role

What you'll be doing

Project ownership

Commercial and financial analysis

Operations and process

Thought partnership

Who you are

What we offer

Compensation range

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