Patient access occupations Work, Jobs in England (with Salaries)

Customer Service Associate (Patient Outreach)
Rightangled —London
- Full-time
- Remote
- Bilingual
- Spanish
- Customer service
Quick apply
Patient Administrator
Circle Health Group —London
- Up to £25,620 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Patient Administrator (Bank)
Circle Health Group —London
- Up to £12.71 an hour
- Part-time
- Hospital
- Annual leave
11d
Patient Support Coordinator
Montu UK —London
- £27,000 a year
- Weekend availability
- Hybrid work
- Customer service
- IT
- Communication skills
3d
Private Patient Co-ordinator
Spire Healthcare —Worcester
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
9d
Patient Advisor
Optical Express Group —Kingston upon Thames
- £29,000 a year
- Full-time
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Patient Navigator (Lung diagnosis and pulmonary nodule pathway)
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Full-time
- Care experience
- Administrative experience
- Patient care
- Employee assistance programme
Clinical Administration Assistant
Fertifa —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Medical terminology
- Referral programme
Quick apply
8d
Patient Administrator A&E Department
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £30,546 - £32,207 a year
- Weekend availability
- Communication skills
2d
Patient Booking Confirmation Executive
Space Dental —Wakefield
- From £30,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
12d
Patient Pathway Coordinator
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Full-time
- Data entry
- IT
- Typing
2d
Patient Support Advisor
New Patients —Featherstone
- £27,768 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
9d
Patient Pathway Coordinator - Care of the Elderly
Epsom and St Helier University Hospitals NHS Trust —London
- £33,262 - £36,027 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
4d
Patient Access Administrator
University Hospitals Sussex NHS Foundation Trust —Brighton
- £25,760 - £27,476 a year
- Full-time
- English
- Data entry
- Organisational skills
12d
Endoscopy Patient Pathway Coordinator
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £33,262 - £36,027 a year
- Full-time
- Computer literacy
- Organisational skills
- IT
Front of House Admin - LIPS Healthcare
Battersea Academy for Skills & Employment —London
- £30,000 - £33,000 a year
- Full-time
- Hospitality
- Sales
- Hotel
- Free parking
Quick apply
Assistant Patient Pathway Coordinator
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £30,630 - £32,346 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
4d
Patient Access Receptionist
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £30,142 a year
- Customer service
- Microsoft Office
- Administrative experience
2d
Booking & Scheduling Assistant
Northern Care Alliance NHS Foundation Trust —Rochdale
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Office
- Annual leave
3d
Bank Guest Services Assistant
The London Clinic —London
- £13.20 an hour
- 12 hour shift
- Hospitality
- Customer service
- Microsoft Office
3d

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Customer Service Associate (Patient Outreach)

Rightangled -
London

Quick apply

Job details

Full-time

Qualifications

Bilingual
French
Spanish
Multilingual
Customer service
English
Communication skills
Dutch
Time management

Full job description

Customer Service Associate (Patient Outreach)About Rightangled

Rightangled is a leading online pharmacy dedicated to delivering exceptional healthcare services through innovation and customer care. We specialise in providing prescription medications and healthcare products with the highest standards of safety, efficiency, and patient experience.

Role Overview

We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives.

The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals.

Location: Remote

Employment Type: Full-Time

Working Hours: Monday to Friday, 8:00 AM – 5:00 PM

Key Responsibilities

Conduct outbound calls to patients in a professional and empathetic manner.
Build and maintain positive relationships with patients.
Support patient retention initiatives through proactive outreach.
Generate and send follow-up emails and communications.
Gather patient feedback and accurately record information in company systems.
Meet individual and team performance targets.
Resolve basic patient queries and escalate issues where appropriate.
Maintain accurate records of all interactions and communications.
Collaborate with internal teams to ensure a positive patient experience.

Requirements

Minimum 1 year of customer service experience.
Excellent verbal and written communication skills.
Strong attention to detail and organisational abilities.
Ability to build rapport and communicate confidently over the phone.
Comfortable working towards targets and performance metrics.
Strong time management skills and ability to work independently.
Reliable internet connection and suitable remote working environment.
Access to a laptop/computer and headset for daily communications.

Preferred Qualifications

Fluent English communication skills.
Bilingual or multilingual candidates are highly desirable, particularly those fluent in:
- French
- Spanish
- Dutch
Experience in healthcare, pharmacy, patient support, or customer retention is advantageous.

Personal Attributes

The successful candidate will be:

An excellent communicator with strong interpersonal skills.
Detail-oriented and committed to accuracy.
Punctual, dependable, and self-motivated.
Empathetic and patient-focused.
Results-driven and comfortable working towards targets.
Professional and able to represent the company positively in all interactions.

What Success Looks Like

Consistently achieving outreach and retention targets.
Maintaining positive patient relationships.
Collecting valuable patient feedback to support service improvements.
Delivering a high standard of customer service.
Contributing to overall patient satisfaction and business growth.

Quick apply

Refine Your Search

patient access occupations jobs in england

Customer Service Associate (Patient Outreach)

Patient Administrator

Patient Administrator (Bank)

Patient Support Coordinator

Private Patient Co-ordinator

Patient Advisor

Patient Navigator (Lung diagnosis and pulmonary nodule pathway)

Clinical Administration Assistant

Patient Administrator A&E Department

Patient Booking Confirmation Executive

Patient Pathway Coordinator

Patient Support Advisor

Patient Pathway Coordinator - Care of the Elderly

Patient Access Administrator

Endoscopy Patient Pathway Coordinator

Front of House Admin - LIPS Healthcare

Assistant Patient Pathway Coordinator

Patient Access Receptionist

Booking & Scheduling Assistant

Bank Guest Services Assistant

I want to receive the latest job alerts for patient access occupations in england

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