Hotel receptionist Work, Jobs in Epsom Kt18 (with Salaries)

Casual Receptionist
Police Federation of England and Wales —Leatherhead
- £12.73 an hour
- Bar
- Writing skills
- English
Quick apply
2d
Reception Team Member - Part Time
Travelodge —London
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
Reception Team Member
Travelodge —Croydon
- £12.71 an hour
- Full-time
- No experience needed
- Hotel
- Front desk
- Employee discount
5d
Front Office - Team Member
Hilton - London Bankside —London
- £13.80 an hour
- Full-time
- Hotel
- Front desk
- In-person
- Employee assistance programme
- Employee discount
Night Reception Team Member
Travelodge —London
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
Night Reception Team Member - Part Time
Travelodge —London
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
Front Office Team Member - Part Time 23.4 hours per week
IBIS —London
- £14.80 an hour
- Part-time
- Bar
- Employee discount
- Referral programme
Quick apply
Bank Guest Services Assistant
The London Clinic —London
- £13.20 an hour
- 12 hour shift
- Microsoft Office
- Organisational skills
- Front desk
Receptionist
Wotton House —Dorking
- £26,523 a year
- Part-time
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Front Office Team Member
NOVOTEL —London
- £14.80 an hour
- Full-time
- Employee discount
Quick apply
Front Office Host/ess - Flexible Hours
Hyatt Place London Heathrow Airport —London
- Hotel
- Employee assistance programme
- Employee discount
Front Office - Team Member
Holiday Inn - London Brentford Lock —London
- £12.71 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
6d
Guest Service Team Member - Days & Nights
Holiday Inn - London Brentford Lock —London
- £13.44 an hour
- Part-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Receptionist
Starhotels —Westminster
- £27,040 a year
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee discount
- Referral programme
Quick apply
Receptionist
Portico Corporate Reception Management —London
- £30,784 a year
- 8 hour shift
- Front desk
- Annual leave
- Life insurance
Quick apply
Front Office Supervisor
Runnymede —Surrey
- £28,594 a year
- Full-time
- Hotel
- Front desk
- Cash handling
4d
Receptionist
Treehouse Hotel London —West London
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Bereavement leave
Quick apply
Receptionist, FOH
Synergy Security Solutions —London
- £15.50 an hour
- Weekend availability
- Computer literacy
- English
- Hotel
5d
Receptionist
Mayfair Spa Limited —London
- £13.50 - £15.00 an hour
- Part-time
- English
- Hotel
- Organisational skills
- Employee discount
Quick apply
Guest Service Assistant
Courtyard by Marriott London Gatwick —Horley
- £12.71 an hour
- Weekend availability
- Bar
- Hotel
- Communication skills
- Employee discount
Quick apply
12d

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Casual Receptionist

Police Federation of England and Wales -
Leatherhead

Quick apply

Job details

Zero hours contract
£12.73 an hour
2 days ago

Benefits

On-site parking

Qualifications

Guest check-in and check-out
Customer service call handling
Guest relations
Hotel and accommodations experience
Inbound customer enquiry call handling
Stakeholder liaison
Writing skills
Internal department liaison
English
Complaint handling
Databases
Accommodation booking
Front desk
Computer skills
Customer interaction
Outbound calling
Guest services telephone call handling
Communication skills
Hotel front office operations

Full job description

Description

Federation House is located in the Police Federation Headquarters, it is an architectural award-winning conference and training venue with 55 air-conditioned bedrooms and a large atrium area with restaurant and bar. As well as offering a comfortable nights’ stay, the venue has excellent conference facilities with 9 purpose-built conference rooms suitable for meetings, presentations, events, or training for up to 200 people. Complimentary on-site car parking is available.

As part of the Federation House team, the Receptionist will support the current front of house team shifts, and cover multiple shift patterns throughout the year on a casual hours contract basis . This person will be the first point of contact for guests, employees, delegates and visitors. Providing a professional, friendly and efficient service, by means of face to face, telephone and email communication. This person will be an integral part of the Federation House team and will be instrumental in ensuring we provide our customers with a great experience.

Key Responsibilities

Taking reservations either face to face, over the phone or email, and allocating rooms to guests, delegates and visitors as required
Be responsible for handling incoming and outgoing telephone calls promptly and courteously, ensuring that enquiries and messages are always dealt with efficiently
Develop and maintain effective liaison with other departments (e.g. housekeeping, restaurant, and kitchen) and headquarters departments, e.g. learning and development, and Committees Administer reservations correctly and courteously.
Ensure that guests are greeted, checked in and allocated rooms promptly and courteously and checked out accordingly
Following check-in procedures, ensuring that the correct address and charge out details are obtained from each hotel guest. Ensuring that charges are correctly entered and updated on the guest’s bill
Too ensure that parcels are received without delay
Responsible for the Reception area, ensuring that the area is clean and tidy, parcels are received, and that security measures are maintained
Responsible for taking customer payments and reconciling banking to ensure financial safeguarding are maintained
Deal with customer complaints and follow relevant complaints processes
Will occasionally support the conference centre team with large functions
Report any accidents or incidents, following company procedures
Attend training courses related to the role as and when required

Skills, Knowledge and Expertise

Previously worked within the hospitality sector in a customer facing role. Ideally as front of house in a hotel or conference centre
Has effective interpersonal and communication skills, with the ability to communicate at all levels. Being approachable, calm under pressure, maintaining a professional and positive manner
Has a hands-on approach, is well organised, able to multitask and utilise their own initiative
Has proficient written and spoken English communication skills
Previous experience of working with IT systems and/or databases
Can demonstrate flexibility regarding shifts which include early and late shifts along with weekend working

About Police Federation of England and Wales

The Police Federation of England and Wales is the staff association representing 150,000 police officers and special constables up to and including the rank of chief inspector. We have a statutory obligation to ensure the views of our members are accurately relayed to government, opinion formers and key stakeholders. To ensure this we measure the work we do and what we seek to achieve against our organisational aims and objectives.

Quick apply

Refine Your Search

hotel receptionist jobs in epsom kt18

Casual Receptionist

Reception Team Member - Part Time

Reception Team Member

Front Office - Team Member

Night Reception Team Member

Night Reception Team Member - Part Time

Front Office Team Member - Part Time 23.4 hours per week

Bank Guest Services Assistant

Receptionist

Front Office Team Member

Front Office Host/ess - Flexible Hours

Front Office - Team Member

Guest Service Team Member - Days & Nights

Receptionist

Receptionist

Front Office Supervisor

Receptionist

Receptionist, FOH

Receptionist

Guest Service Assistant

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