Support & client services managers Work, Jobs in Erskine, Rfw (with Salaries)

Field Operations Manager
Resolvecall —Paisley
- £41,500 a year
- Full-time
- Management
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Care Coordinator
Call-In Homecare Ltd —Clydebank
- £27,300 a year
- Full-time
- Management
- Driving
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
9d
Client Services Manager
Kew Demand Business Services —Glasgow
- £3,200 - £3,800 a month
- Full-time
- Marketing
- English
- Microsoft Office
- Free parking
Quick apply
5d
Care at Home Promoter Inverclyde and Renfrewshire
Invercare —Renfrewshire
- £13.45 an hour
- Temporary
- Sales
- Customer service
- In-person
- Flexible schedule
Quick apply
6d
Corporate Services Contract Manager
Glendale Countryside Ltd —Scotland
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Contracts
- Annual leave
- Employee discount
Quick apply
Lead Employability Officer
Amina - the Muslim Women's Resource Centre —Glasgow
- £30,000 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
Quick apply
Senior Clerical Officer (Part Time) (Permanent)
Renfrewshire Council —Renfrew
- £13,395 - £14,006 a year
- Microsoft Excel
- Customer service
- Supervising experience
9d
Assistant General Services Manager
Sodexo —Paisley
- Up to £35,000 a year
- Weekend availability
- Laboratory experience
- Microsoft Office
- Administrative experience
- Employee assistance programme
Quick apply
12d
Community Manager
SPECTRUM PROPERTIES (SCOTLAND) LTD —Glasgow
- £32,000 - £35,000 a year
- Full-time
- Marketing
- Social media management
- Master's degree
- Gym membership
Quick apply
13d
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
Voi Bikes - Edinburgh/Glasgow Shuttle Driver (Glasgow Start) [Night Shift]
Velogik UK —Glasgow
- £13.45 an hour
- Full-time
- Maintenance
- English
- Driving
- Employee assistance programme
Quick apply
Senior Property Manager
Ross and Liddell Ltd —Glasgow
- Full-time
- Hybrid work
- Driving
- Organisational skills
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
Project Support Administrator
Environmental Essentials Ltd —High Blantyre
- £25,500 a year
- Full-time
- Microsoft Office
- Accounting
- Contracts
- Health & wellbeing programme
- Annual leave
Quick apply
Senior Care Assistant
GMD Community Services —Uddingston
- £32,000 - £36,000 a year
- Full-time
- In-person
- Leadership
- Store discount
- Employee discount
Quick apply
Property Manager
Ross and Liddell Ltd —Glasgow
- Full-time
- Hybrid work
- Driving
- Organisational skills
- IT
- Annual leave
- Flexible schedule
Quick apply
Counsellor (Remote)
Telus Health —Glasgow
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Team Manager - Sales
VKY Intelligent Automation —Glasgow
- From £14 an hour
- Full-time
- CRM software
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
13d
Kigtek Solutions - HR Officer (Part-Time)
Actemium UK —Bellshill
- Up to £40,000 a year
- Part-time
- Microsoft Office
- Human resources
- Organisational skills
Quick apply
Operations and service administrator
Health Is One —Glasgow
- £24,420 - £31,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
Health Care Assistant (daytime)
Nurse Call —East Renfrewshire
- £14.00 - £29.50 an hour
- Full-time
- Care experience
- English
- In-person
- Referral programme
Quick apply
5d

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Field Operations Manager

Resolvecall -
Paisley

Quick apply

Job details

Full-time
£41,500 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Management
Performance management
Continuous improvement
Financial services
Leadership
Communication skills

Full job description

SALARY:

Annual: £41,500

SHIFTS: 37.5 hours per week. 5 x 7.5 -hour shifts (Mon-Fri) shift 08:30 until 17:00.

LOCATION: Office based in Paisley. (PA1)

ROLE: At Resolvecall, we deliver customer engagement and resolution services through a nationwide field operation. Field Operations Team plays a central role in ensuring our field teams perform effectively, operate compliantly, and deliver consistent outcomes for our clients. As a Field Operations Manager you will be responsible for leading the day-to-day performance, quality, and compliance of our field operation through the management of Performance Team Leaders, Audit & Training Officers, and support functions. You will ensure that operational processes are executed consistently, control frameworks are effective, and performance standards are achieved across all areas.

The role requires strong leadership, structured oversight, and the ability to identify and implement improvements across a complex, fast-paced operation. You will act as the key link between frontline delivery and senior leadership, ensuring clear accountability, effective communication, and alignment with business objectives.

If you are an experienced operational leader with a strong background in performance management, compliance, and team development, this role offers the opportunity to take ownership of a critical function within a leading organisation.

BENEFITS:

Gold standard Investors in people company

35 days annual leave (including your birthday)

Private healthcare cover

Company pension plan

Platinum access to Employee Discount site

Employee Assistance Programmes

___________________________________________________________________________________________

MINIMUM REQUIREMENTS?

Success in this role requires strong operational leadership capability, with the ability to manage managers, drive performance, and maintain effective control frameworks within a regulated environment.

Proven experience managing multiple teams or managers within an operational environment
Strong experience in performance management and delivering measurable improvements
Experience working within a regulated or compliance-driven environment
Ability to implement and oversee governance and control frameworks
Strong stakeholder management and communication skills
Ability to analyse performance data and drive continuous improvement
Organised, structured, and able to manage competing priorities You should also embody our core values:
Reliable – Professional, credible, and accountable
Responsive – Adaptable and able to manage change effectively
Resolute – Proactive, driven, and focused on delivery
Reasonable – Balanced, fair, and customer-focused Experience within the financial services, credit management, utilities, or field operations environment is desirable but not essential.

___________________________________________________________________________________________

Advisory note: Pre-employment checks will be conducted after interview stage. Resolvecall are an equal opportunities employer. As an FCA regulated company - we will conduct credit, anti-money laundering, and criminal record checks. All candidates must supply 5 years employment reference checks as part of our pre-employment screening process. Please note that candidate details will be kept on file for 6 months to allow for consideration for future vacancies.

Job Type: Full-time

Pay: £41,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

support & client services managers jobs in erskine, rfw

Field Operations Manager

Care Coordinator

Client Services Manager

Care at Home Promoter Inverclyde and Renfrewshire

Corporate Services Contract Manager

Lead Employability Officer

Senior Clerical Officer (Part Time) (Permanent)

Assistant General Services Manager

Community Manager

Customer Service Team Manager 24/7 shift pattern

Voi Bikes - Edinburgh/Glasgow Shuttle Driver (Glasgow Start) [Night Shift]

Senior Property Manager

Project Support Administrator

Senior Care Assistant

Property Manager

Counsellor (Remote)

Team Manager - Sales

Kigtek Solutions - HR Officer (Part-Time)

Operations and service administrator

Health Care Assistant (daytime)

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