Client services manager Work, Jobs in Exeter, Eng (with Salaries)

Client Experience Supervisor
Bramah Safeguarding CIC —Exeter
- £32,000 - £35,000 a year
- Full-time
- Team management
- In-person
- Training & development
Quick apply
Contact Centre Supervisor
Unity5 —Exeter
- £28,000 a year
- Full-time
- Management
- English
- Supervising experience
- Sick pay
Quick apply
2d
Customer Care Manager
Kier Group —Exeter
- £21,158 a year
- Part-time
- Continuous improvement
- Flexible schedule
10d
Client Delivery Manager – Mobility
Situ —Exeter
- £36,000 - £40,000 a year
- Training & development
- Employee assistance programme
- Employee discount
14d
Regional Manager - SWPA
SWPA —Exeter
- £63,038 a year
- Full-time
- Analysis skills
- Leadership
- Analytics
- Employee discount
Bids and Proposals Manager
Ashfords LLP —Exeter
- Full-time
- Microsoft Office
- Project management
- Continuous improvement
9d
Graduate Sales Executive (Exeter & Surrounding Areas)
VetPlus —Exeter
- From £30,000 a year
- Sales
- Customer service
Office Admin Support
Gwella Contracting Services —Exeter
- £26,500 - £28,000 a year
- Full-time
- Contracts
- In-person
- Leadership
- Profit sharing
- Life insurance
Quick apply
Administration Assistant
Baker Snell —Exeter
- £25,000 a year
- Full-time
- Customer service
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Project Support Administator
Gallifordtry —Exeter
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Employee assistance programme
- Employee discount
Partnership manager (trainee)
Expressions Holidays —Exeter
- Travel
Customer Service Representative (Account Manager)
The Pollard Group —Exeter
- Full-time
- Hybrid work
- CRM software
Quick apply
Outbound Appointment Maker
Search4local —Exeter
- £24,500 - £30,000 a year
- Full-time
- Business development
- Phone etiquette
- Communication skills
- Free parking
- Employee assistance programme
Account Manager
Kensa —Exeter
- £30,000 - £40,000 a year
- Hybrid work
- CRM software
- Presentation skills
- Communication skills
- Employee assistance programme
Assistant Lettings Manager
Complete Estate Agents —Newton Abbot
- £30,000 - £40,000 a year
- Full-time
- Business development
- Travel
- In-person
- Free parking
- Annual leave
Quick apply
Proposal and Enablement Manager
Old Mill —Exeter
- Full-time
- Hybrid work
- Business development
- Team management
- Organisational skills
Quick apply
4d
Customer Success Manager
Unity5 —Exeter
- From £30,000 a year
- Communication skills
Regional Contract Manager
Howdens Joinery Co. —Exeter
- £45,000 - £50,000 a year
- Full-time
- Business development
- Organisational skills
- Employee discount
18h
Account Manager
Flannery Plant Hire —Exeter
- Business development
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Senior Business Development Manager
Foot Anstey LLP —Exeter
- Full-time
- Hybrid work
- Data analysis skills
- Business development
- Analysis skills
Quick apply

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Client Experience Supervisor

Bramah Safeguarding CIC
Exeter

Quick apply

Job details

Permanent | Full-time
£32,000 - £35,000 a year

Qualifications

Stakeholder liaison
Process improvement
Performance management
Team management
Customer support
Professional development mentoring
Customer interaction
Training & development
Guest services
Communication skills

Full job description

We’re looking for an experienced Client Experience Supervisor to join our growing business. You’ll lead the day-to-day performance of the Guest Experience team, ensuring customers receive a professional, responsive and solutions-focused service.
This is a hands-on leadership role where you’ll support and develop your team, manage performance and step in when more complex customer situations need resolving.

About the candidate
You’ll be a confident and approachable people manager with experience leading a customer service, guest experience or service delivery team. You’ll be comfortable coaching and developing people, managing performance and creating a positive team environment.
You’ll be organised, solutions-focused and able to manage changing priorities in a busy environment. Strong communication skills are essential, as you’ll regularly speak with customers, partners and colleagues and take ownership of more challenging situations.
You’ll also be comfortable working with KPIs, SLAs and customer feedback to understand performance and identify where improvements can be made.

Salary: £32,000 - £35,000
Hours: Full-time
Location: Exeter

What you’ll do

Lead, support and develop the Guest Experience team.
Manage performance against agreed KPIs, SLAs and service standards.
Hold regular one-to-ones, coaching and performance conversations.
Manage team workloads and priorities to maintain a responsive service.
Encourage a phone-first, solutions-focused approach to customer queries.
Take ownership of complex or sensitive customer escalations.
Build strong relationships with external partners and internal teams.
Review customer feedback and service trends to identify improvements.
Keep senior management updated on performance and operational concerns.
Help improve processes to create a better and more efficient customer experience.
Build a positive team culture based on collaboration, accountability and excellent service.

Benefits

Supportive and friendly working environment.
Opportunities for career progression and development.
Ongoing training and support.
Regular salary reviews.
The opportunity to make a real impact within a growing business.

If you’re ready to lead a great team and make a real difference to the customer experience, we’d love to hear from you — apply today!

Pay: £32,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in exeter, eng

Client Experience Supervisor

Contact Centre Supervisor

Customer Care Manager

Client Delivery Manager – Mobility

Regional Manager - SWPA

Bids and Proposals Manager

Graduate Sales Executive (Exeter & Surrounding Areas)

Office Admin Support

Administration Assistant

Project Support Administator

Partnership manager (trainee)

Customer Service Representative (Account Manager)

Outbound Appointment Maker

Account Manager

Assistant Lettings Manager

Proposal and Enablement Manager

Customer Success Manager

Regional Contract Manager

Account Manager

Senior Business Development Manager

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