Senior it support Work, Jobs in Falkirk Fk1 (with Salaries)

Principal IT Service Desk Engineer - Fixed Term Contract
Alexander Dennis —Larbert
- Call to connect
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
9d
Senior Product Manager
Companies House —Edinburgh
- £53,540 - £57,250 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
Senior HR Advisor (Part Time)
Albert Bartlett —Airdrie
- Part-time
- Microsoft Office
- Continuous improvement
- Human resources
- Free parking
- Annual leave
Quick apply
Train Service Manager
LNER —Glasgow
- Continuous improvement
- Communication skills
- Employee discount
5d
IT Infrastructure Manager (1.0FTE)
The Glasgow School of Art —Glasgow
- £58,225 - £67,468 a year
- Full-time
- Organisational skills
- Communication skills
IT EUC Team Leader
City Facilities Management (UK) —Glasgow
- Full-time
- Google Suite
- Continuous improvement
- Travel
- Work from home
- Employee discount
Independent Non-Executive Member - Scottish Courts & Tribunals Service
The Scottish Government —Edinburgh
- £367 a day
12d
Senior Communications Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
Senior IT Transformation Consultant
Texaport —Edinburgh
- £60,000 - £85,000 a year
- Full-time
- Remote
- Mentoring
- Communication skills
Quick apply
IT Service Desk Analyst
The Scottish Government —Edinburgh
- Full-time
- Analysis skills
- Presentation skills
- Travel
5d
Project Consultant
Aspen Solutions Ltd —Glasgow
- £65,000 - £75,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
6d
Non-Executive Board Member - Scottish Courts & Tribunals Service
The Scottish Government —Edinburgh
- £367 a day
- Human resources
2d
Head of Equality and Human Rights (LW)
NHS Scotland —Dunfermline
- £65,125 - £70,303 a year
- Leadership
5d
Head of Claimant Experience
Infected Blood Compensation Authority —Glasgow
- £58,655 a year
- Full-time
- Management
- Presentation skills
- Continuous improvement
- Annual leave
6d
Head of Manufacturing
Valneva —Livingston
- £65,000 - £70,000 a year
- Continuous improvement
- Team management
- Quality control
- Employee assistance programme
Quick apply
12d
Lead Digital Relationship Manager
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
HR Generalist (Part Time, 20 Hr/Week)
Exergy3 —Edinburgh
- £38,000 - £45,000 a year
- Part-time
- Hybrid work
- Contracts
- Negotiation
- Annual leave
Quick apply
2d
Complaints Triage Officer - Fort Social Work Centre
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Analysis skills
6d
Senior Group IT Business Support Partner
Finsbury Food Group —Hamilton
- Full-time
- Analysis skills
- Bakery
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Business Banking Operations & Support Manager
Nationwide Building Society —Glasgow
- £52,800 - £60,000 a year
- Full-time
- Team management
- Recruiting
- Organisational skills
2d

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Principal IT Service Desk Engineer - Fixed Term Contract

Alexander Dennis -
Larbert

Quick apply

Job details

Fixed term contract
9 days ago

Benefits

Cycle to work scheme
Company pension

Qualifications

Technical troubleshooting
Desktop support
ITIL Certification
Stakeholder collaboration
Stakeholder liaison
IT service management
Continuous improvement
Organisational skills
Communication skills

Full job description

Job Title: Principal IT Service Desk Engineer – Fixed Term Contract

Location: Larbert

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market-leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As our Principal IT Service Desk Engineer, you'll play a critical role in delivering high-quality IT support services across Alexander Dennis. Acting as a senior member of the Service Delivery team, you'll provide both first and second-line technical support while helping to drive service excellence, continuous improvement, and user satisfaction across the business.

You'll support colleagues across multiple locations, resolve complex technical issues, manage service requests, and contribute to technology rollouts and improvement initiatives. Working closely with Infrastructure, Cyber Security, Engineering Systems and third-party partners, you'll help ensure our IT services remain reliable, secure and aligned with business needs.

What We’re Looking For

We're looking for an experienced IT support professional with a strong background in Service Desk, Service Delivery, or desktop support environments. You'll be an excellent problem solver with a customer-first mindset and the ability to manage incidents and service requests through to successful resolution.

You will have strong technical knowledge across Microsoft technologies, user administration, device management and end-user support, combined with excellent communication and organisational skills. You'll thrive in a fast-paced environment, be comfortable dealing with a wide range of stakeholders, and take pride in delivering an exceptional service to colleagues across the business.

Bonus if you have

Microsoft certifications or ITIL Foundation accreditation.
Experience with Hornbill, ManageEngine or similar IT Service Management platforms.
Experience supporting engineering, manufacturing, or multi-site organisations.
Experience with endpoint management, device deployment and modern workplace technologies.
Exposure to service improvement projects, technology rollouts, or change initiatives.

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality: We strive for excellence in our products, services, and all that we do.

Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.

Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.

How to Apply

If you see yourself growing with Alexander Dennis and contributing to our vision, we’d love to hear from you.

Please complete our online application form and attach your CV!

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.

Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on +44 1324 621 672 or send an email to [email protected]

Quick apply

Refine Your Search

senior it support jobs in falkirk fk1

Principal IT Service Desk Engineer - Fixed Term Contract

Senior Product Manager

Senior HR Advisor (Part Time)

Train Service Manager

IT Infrastructure Manager (1.0FTE)

IT EUC Team Leader

Independent Non-Executive Member - Scottish Courts & Tribunals Service

Senior Communications Manager

Senior IT Transformation Consultant

IT Service Desk Analyst

Project Consultant

Non-Executive Board Member - Scottish Courts & Tribunals Service

Head of Equality and Human Rights (LW)

Head of Claimant Experience

Head of Manufacturing

Lead Digital Relationship Manager

HR Generalist (Part Time, 20 Hr/Week)

Complaints Triage Officer - Fort Social Work Centre

Senior Group IT Business Support Partner

Business Banking Operations & Support Manager

I want to receive the latest job alerts for senior it support in falkirk fk1

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