Learning and development administrator Work, Jobs in Ferryhill, Dur (with Salaries)

Administrator
Reed In Partnership —Spennymoor
- £26,300 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Flexible schedule
4d
Learning and Teaching Administrator
Durham University —Durham
- £25,844 - £26,663 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Engineering
- Annual leave
- Employee assistance programme
11d
Customer Relationship Management (CRM) and Learning Management System (LMS) Administrator
Triple S Limited —Teesside
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
12d
Internal Sales Administrator
Breedon Group plc —Spennymoor
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
4d
Operations Administrator
SUEZ —Middlesbrough
- £25,431 - £29,831 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Contracts & Fees Administrator - Fixed Term Contract
Active Care Group —Darlington
- £30,000 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance programme
- Referral programme
Quick apply
2d
Training Administrator
Vertu Motors —Gateshead
- £24,784.50 a year
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Employee discount
Quick apply
People Support Team Leader
Greggs —Newcastle upon Tyne
- Up to £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Power Platform Solutions Architect
razorblue Careers —Stockton-on-Tees
- £55,000 - £60,000 a year
- Hybrid work
- Azure
- Mentoring
- AI
- Life insurance
Quick apply
Hire Administrator
SunbeltRentals —Cleveland
- Sales
- Customer service
- Computer literacy
- Annual leave
Quick apply
Administrator
Creative Support —Stockton-on-Tees
- Up to £13.40 an hour
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
HR and Recruitment Administrator - Permanent
Coquet Trust —Gateshead
- Up to £25,464 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Administrative experience
- Free parking
- Store discount
Quick apply
5d
Events Coordinator
Dakota Hotels —Newcastle upon Tyne
- £32,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
9d
Business Services Apprentice
Learning Curve Group —Spennymoor
- £14,976 a year
- Full-time
- Customer service
- Communication skills
- Time management
- Annual leave
11d
Financial Administrator
Perspective Financial Group —Newcastle upon Tyne
- Monday to Friday
- Microsoft Outlook
- Administrative experience
- Communication skills
- Referral programme
Sales Support Administrator (International & UK)
Lindy Electronics Lts —Stockton-on-Tees
- £25,000 - £25,500 a year
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
9d
HR Administrator (L & OD Specialism)
Public Sector Resourcing —Newcastle upon Tyne
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Site Operative
Augean —Middlesbrough
- £30,000 - £31,310 a year
- Full-time
- Power tools
- In-person
- Referral programme
Quick apply
Office Administrator - Microsoft 365 & Learning Disability Support
Active Care Group —Durham
- Up to £14 an hour
- Full-time
- IT
- Referral programme
Quick apply
1d
Senior lead - Business, Innovation and Skills
Tyne Coast College —South Shields
- £61,280 a year
- Full-time
- School
4d

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learning and development administrator jobs near ferryhill, dur

Administrator

Reed In Partnership -
Spennymoor

Apply Now

Job details

Full-time
£26,300 - £28,000 a year
4 days ago

Benefits

Annual leave
Company pension
Flexible schedule

Qualifications

Microsoft Word
Microsoft Excel
Customer service
GCSE
Organisational skills
A Level

Full job description

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

£26,300 - £28,000

Working Hours/Pattern:

Full-time, although we would be happy to consider applicants who are looking to work on a part time basis. If you would like to explore this further please discuss this with the talent partner for this role. Please note our ability to accommodate flexible working arrangements will vary from role to role, dependent on business requirements.

Job Description

Do you pride yourself in your strong customer service skills?

Are you a highly organised individual?

Then consider the role of Administrator at Reed in Partnership!

Internal applications for this role close on 21/07/2026

What is the role about?

The Administrator post supports a team of Employment Advisers and Trainers in the delivery of employability and vocational training and information advice and guidance (IAG) to participants referred to us by Job Centre Plus and other referral partners. The Administrator provides an excellent customer service by telephone and to those attending our offices; enters customer data into several databases; assists the training team with preparing training rooms, registration, attendance data management and evaluation of courses; and liaises with employers to ensure we can evidence customer progression.

The Administrator will have excellent organisational skills, exceptional attention to detail, experience in providing an excellent face to face and telephone-based customer service and will be able to input data at speed and with a high degree of accuracy.

Just some of your day-to-day responsibilities will include

Receiving in some cases incoming customer referrals from Job Centre Plus or other referring organisations and booking initial appointments with advisers.
Carrying out against a set of prescribed rules, ID and eligibility checks for new participants as directed by the line manager, handling queries relating to these checks and chasing any missing documents with Advisers and participants accordingly.
Setting up individual customer records on internal databases on the basis of information supplied by participants and their advisers.
Submit of relevant claims paperwork to the risk team to the Risk team as necessary.
Compile up to date lists of participants attending courses and print out registers for the use of trainers immediately prior to course commencement.
Cross-referencing against check lists to ensure that all relevant activities, checks, data input, document scanning and database field completion relating to course commencement for a customer has been carried out prior to submitting an S4 claim form on the database.
Assisting with general queries about the programme from participants both in person and by telephone, providing them with a professional service and timely response to any queries that cannot be resolved there and then
Working with Adviser and Trainer teams on any inconsistencies, inaccuracies or gaps in their paperwork that are identified to obtain correct and full information to enable the completion of the above activities.
Input distance travelled information into the Survey Monkey system following progress reviews carried out with Advisers and on the basis of information provided to the Administrator by the Advisers.
Issue vouchers and petty cash through the personal job account, according to strict rules as provided, carrying out regular reconciliations of vouchers and petty cash as required and reporting this to the finance department and line management.
Carrying out, as directed by the line manager, telephone-based contact with participants to encourage and remind them to complete evaluation of service surveys

What’s in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

25 days annual leave (pro-rata for part time) plus statutory bank holidays
Reed Pension Scheme
Award Winning Management & Leadership training
Professional & Personal Development Funds
Bi-annual pay reviews
Plus much more that can be found on our website
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair open and honest; we take ownership, and we work together.

Where possible we consider applications from candidates that require part-time hours, please discuss with your Talent Partner if this is something you require.

To be successful in this role, we are looking for someone with

Essential Attainments:

At least one year's previous demonstrable experience in providing a high quality customer service both face to face and by telephone in a target driven environment such as a contact centre or retail environment.
At least one year's previous demonstrable experience of high volume input into complex databases where accuracy is essential
Advanced knowledge of Excel and Microsoft Word
A minimum of 2 A-Levels or an equivalent Level 3 Diploma.
GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage OR International Equivalents.

Essential Criteria:

Ability to work under pressure to short timescales and multi-task a variety of competing activities concurrently, managing expectations of all parties adequately in the process
A very high level of attention to detail with a desire to ensure accuracy at all times
Excellent decision making skills

Desirable Criteria:

Knowledge of the Government's Skills or employability agenda ideally gained through work within the sector
Understanding or experience of training or learning administration.
Fluency in more than one language

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Apply Now

Refine Your Search

learning and development administrator jobs in ferryhill, dur

Administrator

Learning and Teaching Administrator

Customer Relationship Management (CRM) and Learning Management System (LMS) Administrator

Internal Sales Administrator

Operations Administrator

Contracts & Fees Administrator - Fixed Term Contract

Training Administrator

People Support Team Leader

Power Platform Solutions Architect

Hire Administrator

Administrator

HR and Recruitment Administrator - Permanent

Events Coordinator

Business Services Apprentice

Financial Administrator

Sales Support Administrator (International & UK)

HR Administrator (L & OD Specialism)

Site Operative

Office Administrator - Microsoft 365 & Learning Disability Support

Senior lead - Business, Innovation and Skills

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