The purpose of this role is to support the effective operation of the National Secretary’s Office by working closely with the National Secretary to coordinate their key deliverables, workstreams and wider organisational priorities. The Coordinator to the National Secretary focuses on tracking, coordination, and delivery assurance, working alongside the National Secretary’s Personal Assistant to ensure that National Council and National Board decisions are translated into action and that organisational outcomes are achieved.
In addition, the role acts as a key interface between the National Secretary, Executive Team, and wider organisation, driving accountability and ensuring that priorities of the National Secretary’s Office are clearly defined, aligned, and executed across directorates.
The role requires judgement and initiative to interpret high-level direction from the National Secretary, to identify delivery pathways and ensure outcomes are achieved across complex, multi-functional workstreams.
-
Drive organisational accountability by supporting the National Secretary to ensure actions agreed at National Board and National Council are owned, progressed, and delivered, to include holding stakeholders to account through structured tracking and follow-up and identifying and escalating any associated risks where required.
- Act as a trusted liaison between the National Secretary and internal/external stakeholders - developing and maintaining strong, influential relationships and ensuring clear communication, effective collaboration, prompt resolution of issues, and shared ownership of outcomes.
- Liaise with National Board, National Council, and Branch representatives as required, to include representing the National Secretary, where appropriate, in meetings and interactions, ensuring continuity and professionalism.
- Draft high-quality briefing papers, reports, correspondence, and presentations on behalf of the National Secretary, suitable for Executive and Board-level audiences.
- Create and provide reporting that gives cohesive insights, identifies organisational trends, risks, and performance issues, and present these to the National Secretary to support their effective decision-making.
- Oversee the collection, consistency, and timeliness of Directors’ updates, identifying key risks, themes, and actions, maintaining tracking systems, and supporting summary reporting.
- Coordinate and support National Council and National Board meetings, including preparing and drafting submission papers, attending meetings to provide assistance, and ensuring outcomes, reporting, and delivery status are effectively communicated.
- Work closely with the National Secretary’s Personal Assistant and other key stakeholders to ensure the effective operation of the National Secretary’s Office, attend the Annual Central Conference and other required meetings, and ensure all relevant matters are communicated to the communications department.
- Produce dashboards, trackers, and progress reports to enable forward planning and provide clear insight into progress and performance across National Secretary’s Office priorities.
- Co-ordinate delivery of the 7-Point Plan, including:
- Scheduling and co-ordinating meetings
- Ensuring relevant information and updates are gathered
- Tracking progress across all workstreams
- Aligning 7-Point Plan activity with National Board and organisational priorities
- Provide appeals process support in the absence of the National Secretary’s Personal Assistant to the National and Deputy National Secretary.
- Support cross-team co-ordination.
Essential
- Educated to degree level (or equivalent experience), and/or demonstrable relevant experience in a project coordination, executive support or programme delivery role.
- Demonstrable experience supporting senior leadership (Executive / National Board level), with exposure to strategic planning and organisational priorities.
- Understanding of project management principles, methodologies, and tools.
- Proven experience supporting the delivery of complex, multi-workstream projects in a coordination or administrative capacity.
- Experience of driving delivery through others (without direct line management), including holding stakeholders to account for actions and deadlines.
- Experience of monitoring project plans, tracking progress, and maintaining project documentation.
- Demonstrable experience of organising meetings, preparing reports, and managing project communications.
- Experience working in a fast-paced environment with competing priorities.
- Advanced MS Office skills (Excel, PowerPoint, Teams, Outlook), to include project tracking tools and analysis, data manipulation, reporting in Excel.
- Excellent written and verbal communication skills, with the ability to present information clearly.
- Experience of engaging with and influencing a range of stakeholders, external and internal, with the ability to build credibility and trusted relationships with senior stakeholders, acting as an effective liaison and representative when required.
- Ability to manage multiple tasks simultaneously and meet deadlines.
- Strong problem-solving skills with a proactive and solutions-focused approach.
- Competent in data analysis and reporting to highlight insights, themes and making recommendations, with excellent attention to detail.
- Ability to maintain confidentiality and handle confidential information sensitively.
- Highly proactive, with strong follow-through and accountability focus.
- Demonstrates effective use of digital tools, including AI-enabled technologies, to support analysis, tracking, document drafting, and process efficiency.
Desirable
- Project Management qualifications, such as PRINCE2.
- Experience working in a membership organisation.
- Knowledge of police force rules, regulations and operations model.
- Please note that these duties and responsibilities are not exhaustive and may be changed
from time to time in line with the reasonable requirements of the Police Federation and as
directed by the line manager, on behalf of the National Secretary, CEO or Director.
We offer multiple benefits to our HQ employees including: working flexibly, hybrid working, competitive salary, private healthcare, enhanced pension contribution, enhanced leave, employee assistance program, onsite free lunches and refreshments, free onsite gym, free onsite parking, 26 days holiday (increasing with length of service), mental health clinics, support for continuous professional development, employee discounts and more….
The Police Federation of England and Wales is the staff association representing 150,000 police officers and special constables up to and including the rank of chief inspector. We have a statutory obligation to ensure the views of our members are accurately relayed to government, opinion formers and key stakeholders. To ensure this we measure the work we do and what we seek to achieve against our organisational aims and objectives.
