Delivery manager Work, Jobs in Finchley Road (with Salaries)

Client Complaints Team Manager
Royal Bank of Canada —London
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
1h
DELIVERY MANAGER
United Vanning —London
- Oracle
- Computer Science
- English
- Annual leave
Delivery Manager
HM Courts & Tribunal Service —Watford
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee discount
7d
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Management
- IT
- Annual leave
- Employee discount
Quick apply
SEND Schools Commissioning & Delivery Lead
Excelcare Holdings —Bromley
- £65,000 - £72,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Delivery Manager
HM Courts and Tribunals Service —Watford
- £40,014 - £42,859 a year
- Part-time
- Presentation skills
- Travel
- Leadership
- Annual leave
7d
Senior Delivery Manager
Synapri —South East London
- Up to £95,000 a year
- Management
- PMP
- Agile
12d
B2B Delivery Manager
Laundryheap —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
12d
Technical Sales Manager (Chocolate Machinery)
Home Chocolate Factory —Golders Green
- £40,000 - £50,000 a year
- Full-time
- Customer service
- English
- Presentation skills
Quick apply
Senior Delivery Manager
Lloyds Banking Group —London
- £92,701 - £109,060 a year
- Full-time
- Hybrid work
- IT
- Leadership
Operations Manager (Delivery and Schemes)
OFGEM —London
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
1d
Onboarding Manager
Bookedit —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Contracts
- Communication skills
Quick apply
3d
Delivery Manager
Intent HQ —London
- Hybrid work
- PMP
- Project management
- Organisational skills
- Employee assistance programme
- Gym membership
Quick apply
Senior Agile Delivery Manager
Reward Gateway —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- No experience needed
- Employee discount
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
Lead - Agile Delivery Manager
Costa Limited —St Albans
- Full-time
- Maintenance
- Analysis skills
- Agile
- Employee discount
Delivery Manager
NewsUK —London
- Hybrid work
- APIs
- AI
- Employee assistance programme
- Employee discount
Delivery Manager
NEXT —London
- From £27,456 a year
- Weekend availability
- Employee discount
9h
Delivery Manager
AWTG —London
- Azure
- Agile
- AI
Head of Delivery
UK Health Security Agency —London
- £70,797 - £85,436 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- IT
12d

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Client Complaints Team Manager

Royal Bank of Canada -
London

Apply Now

Job details

Full-time
1 hour ago

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Organisational skills

Full job description

Job Description

What is the opportunity?

Join our London office as a Complaints Team Manager and make a real impact on how we handle client concerns. You'll lead the charge on managing regulated complaints, delivering critical reporting to internal and regulatory stakeholders, and championing change initiatives that improve how we operate.

This is a permanent, full-time role offering 4 days in the office – giving you the flexibility to do your best work while maintaining genuine team connection.

What you will do?

Support day-to-day complaints management
Produce regular and ad hoc reporting
Maintain complaints procedure and related literature
Quality checking of complaint records and data
Lead change activity
Support administration of complaint handling software

What you will need to succeed?

Must-Have

Proven experience managing complaints in a regulated environment, ideally within wealth management
Strong knowledge of UK, Channel Islands and Irish regulatory frameworks
Track record of successfully delivering change projects
Advanced Excel skills with the ability to analyze data, interpret findings, and translate them into actionable recommendations
Excellent organizational skills with meticulous attention to detail and the ability to thrive under pressure

Nice-to-Have

Proficiency across the Microsoft suite
Demonstrated ability to communicate complex information clearly to diverse audiences
A proactive mindset around continuous improvement and embracing organizational change
Quick learner who can grasp new concepts and translate them for colleagues

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
Opportunities to work with the best in the field.
Work in a dynamic, collaborative, progressive, and high-performing team.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

#LI-SS2

Job Skills

Active Learning, Adaptability, Communication, Customer Service, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Operational Delivery, Product Services, Time Management

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-22

Application Deadline:

2026-08-06

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply Now

Refine Your Search

delivery manager jobs in finchley road

Client Complaints Team Manager

DELIVERY MANAGER

Delivery Manager

Service Delivery Manager

SEND Schools Commissioning & Delivery Lead

Delivery Manager

Senior Delivery Manager

B2B Delivery Manager

Technical Sales Manager (Chocolate Machinery)

Senior Delivery Manager

Operations Manager (Delivery and Schemes)

Onboarding Manager

Delivery Manager

Senior Agile Delivery Manager

Customer Operations Manager

Lead - Agile Delivery Manager

Delivery Manager

Delivery Manager

Delivery Manager

Head of Delivery

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