1st line support engineer Work, Jobs in Fleet, Ham (with Salaries)

1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development
1st Line Helpdesk Engineer - Yateley
Arc —Yateley
- Azure
- Windows
- Computer networking
1d
IT Support Engineer - 1st Line Application Support
HealthNetConnections Ltd —Aldershot
- From £25,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
Quick apply
1d
Support Services Engineer
Exclusive Networks —Alton
- Monday to Friday
- Hybrid work
- Communication skills
- Free parking
- Work from home
9d
2nd Line Support Analyst
FluidOne —Camberley
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
Level 2 IT Engineer
Azteq Group Limited —Beaconsfield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- Communication skills
- Free parking
Quick apply
4d
Desktop Support Engineer
Humnize —Hayes
- £30,000 - £33,000 a year
- Computer networking
- Organisational skills
- Communication skills
It Support Engineer 1st Line/2nd Line
Azteq Group Limited —Beaconsfield
- £28,000 - £34,000 a year
- Full-time
- Travel
- Computer networking
- SharePoint
- Free parking
- Referral programme
Quick apply
4d
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook

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1st/2nd Line IT Support Engineer - Farnborough

Microbyte Solutions Ltd -
Farnborough

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Desktop support
Google Suite
Customer service call handling
Inbound customer enquiry call handling
Incident queue management
User account provisioning
LAN
Ticket management
Microsoft Office Suite
User account management
Computer hardware
CompTIA Network+
Technical support incident logging
Customer support
Customer interaction
Network monitoring
CompTIA A+

Full job description

Who we are

White Label IT has a unique mission: To deliver high-quality helpdesk support on behalf of other IT companies across the UK and internationally. You'd be joining a global support team with offices in Farnborough, Dubai and the USA, at a time when we're growing fast.

White Label IT is powered by Microbyte, our sister company and an MSP in its own right. With over two decades of experience delivering comprehensive IT solutions to businesses across the UK and beyond, Microbyte is where White Label IT's approach to quality and technical depth comes from. Microbyte is a separate business with its own clients and focus, but the knowledge, standards and culture flow through everything we do.

The role

No two days are the same. You'll troubleshoot issues, keep clients informed, and play an active role in the team. If you enjoy solving problems, developing your skills, and being part of a team that celebrates wins together, this is the role for you. Day to day, that means:

Handling support queries by phone and email
Provide 1st and 2nd line IT support for users with PC hardware, software, and general technical issues.
Logging, categorising, and prioritising tickets accurately according to defined processes.
Diagnosing and resolving end-user IT problems
Supporting users with Microsoft 365, Google Workspace and similar tools
Assist with network monitoring and basic troubleshooting of LAN, Wi-Fi, and connectivity issues.
Setting up new user accounts and resolving access or password issues
Working alongside senior engineers on escalated tickets

What we're looking for

We are specifically looking for someone with the ambition and curiosity. Experience is great, but attitude matters more. If you're a quick learner who thrives under a bit of pressure and genuinely enjoys helping people, we'd love to hear from you. The ideal candidate should have:

Strong customer service skills and confident, clear communication
Enthusiasm to learn, grow, and to be a great teammate
Some familiarity with Microsoft 365, Azure or Active Directory
Basic network troubleshooting knowledge
Comfort using MS Office day to day
An understanding of PC, laptop and tablet setups
Certifications like A+, Network+, MS-900 or AZ-900 are a real plus

Employment Type: Full-time, Permanent
Location: Farnborough

Quick apply

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1st line support engineer jobs in fleet, ham

1st/2nd Line IT Support Engineer - Farnborough

2nd Line Engineer - Yateley

1st Line Helpdesk Engineer - Yateley

IT Support Engineer - 1st Line Application Support

Support Services Engineer

2nd Line Support Analyst

Level 2 IT Engineer

Desktop Support Engineer

It Support Engineer 1st Line/2nd Line

Tech Support Analyst

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