Automotive service advisor Work, Jobs in Fleet, Ham (with Salaries)

Service Advisor
Sandown Mercedes-Benz of Farnborough —Farnborough
- Up to £36,028 a year
- Overtime
- Customer service
- In-person
- Mechanical knowledge
- Employee discount
- Life insurance
Quick apply
3h
Service Advisor
Porsche Retail Group —Guildford
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Automotive Service Advisor
Ashley MOT & Service Centre —Walton-on-Thames
- £34,000 - £40,000 a year
- Full-time
- Customer service
- Front desk
- In-person
- Annual leave
Quick apply
Service Advisor
Marshall Motor Group —Reading
- £31,958 a year
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
Service Advisor
Lookers —Guildford
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Service Advisor
DXB Automotive Retail Limited —Basingstoke
- Full-time
- Communication skills
- Time management
20h
Service Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Senior Service Advisor
Marshall Motor Group —Reading
- £34,351 a year
- Training & development
- Annual leave
- Employee discount
Quick apply
Service Advisor Basingstoke JLR
South East Motors —Basingstoke
- £31,500 - £33,000 a year
- Full-time
- Organisational skills
- Cleaning
- In-person
Quick apply
Aftersales Advisor
Eden Motor Group —Reading
- Full-time
- Customer service
- Computer skills
- In-person
- Store discount
- Employee assistance programme
Quick apply
4d
Service Advisor
H.R. Owen —Woking
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Service Advisor
Hedin Automotive London Ltd —Weybridge
- Monday to Friday
- CRM software
- Communication skills
- Annual leave
- Employee assistance programme
10d
Service Advisor
west end garage —Woking
- £31,200 - £37,200 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
14d
Trade Parts Advisor
Sandown Mercedes-Benz of Basingstoke —Basingstoke
- Up to £34,000 a year
- Full-time
- In-person
- Store discount
- Employee discount
Quick apply
BMW Parts Advisor - Maternity Cover
Sytner —Sunningdale
- Weekend availability
- Communication skills
- Employee discount
Service Advisor
Wilmoths —Wokingham
- £28,000 - £40,000 a year
- Full-time
- In-person
Quick apply
Service Advisor
Stratstone Exotics —Arborfield
- Customer service
- Annual leave
- Employee discount
Quick apply
14d
BMW Parts Advisor
Sytner —High Wycombe
- Weekend availability
- Communication skills
- Employee discount
Service Advisor
Auto Care Centre —Windsor
- £28,000 - £34,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Free parking
- Store discount
Quick apply
10d
Parts Advisor
Winchester Motor Group —Aldershot
- £28,000 - £30,000 a year
- Organisational skills
- Communication skills
- Employee discount
Quick apply
8d

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Service Advisor

Sandown Mercedes-Benz of Farnborough -
Farnborough

Quick apply

Job details

Permanent | Full-time
Up to £36,028 a year
3 hours ago

Benefits

Cycle to work scheme
Company pension
Company events
Employee discount
Life insurance
Referral programme
Sick pay

Qualifications

Vehicle service booking
Driving Licence
Customer service
Automotive service
Customer support
Customer interaction
Mechanical knowledge
Add-on sales

Full job description

Service Team Manager -| Farnborough | Up to £36,028

An opportunity has arisen to join us as a Service Team Manager at Mercedes-Benz of Farnborough. The Service Team Manager is responsible for every aspect of a customers after sales experience. The main purpose of the role is to maximise workshop profitability whilst exceeding customer expectations and satisfaction.

Main Duties:

To receive customers and their vehicles in a friendly and professional manner, discuss and confirm their requirements and take responsibility for the vehicle during its time at the Retailer.
To work with the workshop team to achieve the highest possible levels of performance.
Keeping customers informed of the status of their vehicle, giving comprehensive technical and commercial advice on the extent of work to be done and provide a cost estimate for repair work.
Inform customers and potential customers about accessories and subsequent fitting of optional extras, promote any accessory campaigns.
To ensure that collection and delivery drivers operate to schedule and meet customer and workshop expectations.
To ensure all customer and vehicle data is correctly captured and loaded to the Kerridge DMS and updated as required.
To ensure that repair orders are raised and processed according to the established guidelines and that work is completed to schedule and required standard.
To ensure that invoicing is accurate and completed on time.
To take responsibility for subcontracted repairs and ensure the work has been completed.
Ensure that proper use is made of technical information and that it is understood how to use the manufacturers systems.
To ensure all relevant warranty documentation and parts are identified and are kept for the warranty team.

Essential Skills Required:

High levels of attention to detail and highly organised
Background in a similar role within the automotive industry
Knowledge of using Kerridge automotive computer system is essential
Experience of anticipating and understanding customer needs and demands
Maths GSCE at grade 4 (C) or above

Applicants will be expected to be immaculately attired as is befitting the Mercedes brand and must hold a full Driving Licence.

Hours of work:

Monday to Friday: 8:00am to 6:00pm, with a one-hour unpaid lunch break.

In addition, one extended shift per week will be worked from 8:00am to 6:30pm, with a one-hour unpaid lunch break.

Total hours per week: 45.5

Saturdays 08:00-13:00 on a rota basis will be required to be paid as overtime.

Job Types: Full-time, Permanent

Pay: Up to £36,028.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Life insurance
Referral programme
Sick pay

Ability to commute/relocate:

Farnborough, Hampshire: reliably commute or plan to relocate before starting work (required)

Experience:

Motor Industry: 1 year (required)
Service Control: 1 year (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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