Fire & Work, Jobs in Fraddon, Con (with Salaries)

Customer Recovery Project Manager. Fire and Flood Company. Redruth, Cornwall
Richfords Fire & Flood —Redruth
- £30,000 - £35,000 a year
- Full-time
- Customer service
- English
- Project management
- Health & wellbeing programme
Quick apply
12d
Maintenance Assistant
Monkey Tree Holiday Park —Newquay
- £14 an hour
- Full-time
- Customer service
- Maintenance
- In-person
- Free parking
- Employee discount
Quick apply
3d
HSEQ Manager - South West
GRS Group —Newquay
- Full-time
- Hybrid work
- Microsoft Office
- Mentoring
- Communication skills
- Employee assistance programme
Quick apply
10d
Electrical Supervisor
Cornwall Housing —Bodmin
- £45,312 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Fire and Security Engineer
Exco Fire And Security —Penryn
- £36,393 a year
- Overtime
- In-person
Quick apply
6d
Programme Design Manager
Cornwall Housing —Bodmin
- £45,312 a year
- Full-time
- Hybrid work
- Data analysis skills
- Maintenance
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
6d
Multi Skilled Maintenance Operative
Cher Varya Group Limited —Truro
- £30,000 a year
- Weekend availability
- Carpentry
- Customer service
- Maintenance
- Health & wellbeing programme
- Annual leave
Quick apply
19h
Facilities Assistant
St Moritz Hotel —Trebetherick
- £14 an hour
- Temporary
- Hotel
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
8d
Assistant Spa Manager
Watergate Bay Hotel —Newquay
- £30,081 a year
- Full-time
- Management
- Customer service
- Hotel
- Employee discount
Quick apply
Food Service Auditor, Truro (Independent Contractor)
NSF International —Truro
- Weekend availability
- Hospitality
- Microsoft Office
- Driving
- Flexible schedule
Multi Skilled Engineer
Ocean Fish Group Ltd —St. Austell
- £40,000 - £50,000 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Free parking
Quick apply
12d
Carpenter - Fire Doors
LiveWest —Camborne
- £35,743 - £40,635 a year
- Maintenance
- Driving
- Organisational skills
- Annual leave
- Employee discount
6d
Medical Secretary
Oak Tree Surgery and Pensilva Health Centre —Liskeard
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
6d
Carpenter
C Johnson Carpentry and Joinery Contractors —Liskeard
- £200 - £250 a day
- Carpentry
- Power tools
- In-person
Quick apply
12d
Fire & Security Engineer
Mitie —Truro
- Full-time
- Microsoft Word
- Microsoft Excel
- Communication skills
Welcome Manager
National Trust —Redruth
- £29,367 a year
- Weekend availability
- Hospitality
- IT
- Leadership
- Free parking
- Employee assistance programme
8d
Maintenance Team Member
Waterside Holiday Group —East Looe
- £27,520 a year
- Weekend availability
- Maintenance
- Free parking
- Employee assistance programme
Quick apply
Office Manager (Maternity Cover)
Cornish Tea & Cornish Coffee —Liskeard
- From £28,000 a year
- Temporary
- Supervising experience
- Human resources
- In-person
- Annual leave
Quick apply
Senior Building Surveyor
Bailey Partnership (Group) Ltd —St. Austell
- Full-time
- Hybrid work
Quick apply
Receptionist
Esplanade Hotel —Newquay
- £12.75 - £13.25 an hour
- Part-time
- Hotel
- Front desk
- Guest services
- Employee discount
- Referral programme
Quick apply
12d

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Customer Recovery Project Manager. Fire and Flood Company. Redruth, Cornwall

Richfords Fire & Flood -
Redruth

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
12 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension
On-site parking

Qualifications

Driving Licence
Customer service
English
Cost control
Project management
Project management software
IT
Leadership
Communication skills
A Level
Negotiation
Time management

Full job description

Customer Recovery Project Manager

Location:Redruth, Cornwall (with support for depots in Devon, Berkshire and the Midlands)

About Richfords Fire and Flood
At Richfords, we’re on a mission to Give People Their Lives Back after unexpected property damage caused by fire or flood. Based in Redruth, Cornwall, we’re a trusted, values-driven team delivering specialist restoration services across the UK. We’re looking for someone who shares our passion for making a difference and thrives on turning challenging situations into positive outcomes.

Our work is very important to our customers suffering as a result of fire or flood events. Their normal life is put on hold and we focus on "giving you your life back" and as soon as possible.

We are a values based Company. Of all our values, being "Responsive" is the leading one and the value that will most shape your experience of working with us. It is essential that anyone joining us strongly connects with this need to be Responsive. There are no roles in the company that are not impacted by this aspect of "the work". This is an inescapable reality. We are a 24 hour response Company with fire and flood damage events occurring at any time and can impact us outside 'normal' working hours of 9-5.

The Role: A Dynamic Opportunity for a Customer-Focused Leader
Step into a fast-paced, rewarding role where no two days are the same. As a Customer Recovery Project Manager, you’ll take ownership of new insurance claims from start to finish, guiding customers and stakeholders through the restoration process with confidence and care. This isn’t just about managing tasks—it’s about building relationships, solving problems, and making smart decisions under pressure to deliver exceptional results.

What You’ll Do:

Take the lead on new claims, acting as the key point of contact for customers (from busy professionals to vulnerable individuals), insurers, loss adjusters, and technical teams.
Quickly assess customer needs and interpret complex information—like building damage reports and insurance policies—to shape effective restoration plans.
Collaborate with our on-site teams to define scopes of work that prevent further damage, reduce claim costs, and exceed expectations.
Adapt to shifting priorities or insurer decisions, keeping projects on track and within budget.
Drive successful outcomes by monitoring progress, coordinating site visits, and ensuring clear, professional communication with all parties.

Who We’re Looking For:

A natural relationship-builder who enjoys working with diverse clients—including celebrities, business leaders and home owners—and professional stakeholders like insurers, loss adjusters and brokers.
Someone decisive and confident, able to interpret technical details (e.g., building structures, insurance terms) and act fast in a changing environment.
A proactive problem-solver who thrives on delivering top-notch customer service, not just processing paperwork.
A team player with strong communication skills—great at listening, negotiating, and lifting spirits on tough days.
Tech-savvy and eager to use tools to streamline your work and achieve results.
You naturally embody Richfords’ core values:Responsiveness, Expertise, Professionalism, Togetherness, and Innovation.

What You’ll Love About This Job:

The satisfaction of helping people recover from disaster and seeing the impact of your work.
A supportive, values-led team that appreciates your initiative and celebrates success.
The chance to grow your skills in a unique, fast-moving industry.

Ready to Make a Difference?
If you’re excited by the idea of leading projects that restore lives, building strong professional relationships, and tackling complex challenges head-on, this role could be your perfect fit.

Richfords Ltd will use the personal data submitted in your application solely to assess your suitability for this role, in accordance with UK GDPR and the Data Protection Act 2018. Applications are received via Indeed, who act as a separate data controller — please refer to Indeed's Privacy Policy for details of how they process your data. Unsuccessful applications will be retained securely for up to 6 months and then permanently deleted. To exercise your data rights or for further information, please contact us via [email protected]

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Redruth TR15 3QY: reliably commute or plan to relocate before starting work (required)

Education:

A-Level or equivalent (required)

Experience:

Project management: 2 years (required)

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

fire & jobs in fraddon, con

Customer Recovery Project Manager. Fire and Flood Company. Redruth, Cornwall

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