Customer support representative Work, Jobs in Gilfach Goch, Rct (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Visa Documentation Agent
TLScontact UK —Cardiff
- £26,436 a year
- Full-time
- Microsoft Word
- Administrative experience
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
Customer Sales Representative
LPN GROUP LTD —Cardiff
- Full-time
- Sales
- Customer service
- Data analysis skills
Quick apply
13d
Sales - Sales Advisor - UK
New Look —Llantrisant
- Part-time
- Customer service
13d
Field Sales Representative - Ferrero Grocery
Field Sales Solutions —Merthyr Tydfil
- £27,000 a year
- Full-time
- Data analysis skills
- Communication skills
- Negotiation
- Flexible schedule
Quick apply
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee assistance programme
Sales Associate - Bridgend (Part Time - 8 Hours)
Hugo Boss —Bridgend
- 8 hour shift
- CRM software
- Communication skills
Client Service Support Executive
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Financial services
- Employee discount
Quick apply
8d
Sales Representative - Lubricants South Wales region
NCH Europe —Cardiff
- £30,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Entry Level Sales Development Representative (HF1353750)
Flourish —Cwmbran
- £30,000 a year
- Full-time
- CRM software
- Communication skills
- Time management
Quick apply
Sales Assistant
Tyler West Marketing Group —Cardiff
- Full-time
- Customer service
- Computer literacy
- No experience needed
Quick apply
8d
Junior Sales Associate
MS22Group —Cardiff
- Full-time
- Customer service
- No experience needed
- Driving
- Flexitime
- Referral programme
Quick apply
5d
Sales Representative
LMM —Cardiff
- £508.40 a week
- Full-time
- Customer service
- Computer literacy
- No experience needed
Quick apply
1d
Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- CRM software
2d
Health & Safety Officer
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
Export Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- CRM software
Medical Receptionist
SpaMedica —Swansea
- £25,000 a year
- Full-time
- Front desk
- Employee discount
- Referral programme
Quick apply
9d
Scheduler
M Group —Swansea
- Communication skills
- Annual leave
- Employee assistance programme
9d
Field Sales Executive
RadRegal Enterprises —Pencoed
- £32,000 a year
- Part-time
- CRM software
- Customer service
- English
- Gym membership
Quick apply
9d
Business Development Manager
Wilmington plc —Cardiff
- £42,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Organisational skills
- Annual leave
- Employee discount

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Customer Service Representative

IQUW Group
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

customer support representative jobs in gilfach goch, rct

Customer Service Representative

Visa Documentation Agent

Customer Sales Representative

Sales - Sales Advisor - UK

Field Sales Representative - Ferrero Grocery

Customer Service Representative

Sales Associate - Bridgend (Part Time - 8 Hours)

Client Service Support Executive

Sales Representative - Lubricants South Wales region

Entry Level Sales Development Representative (HF1353750)

Sales Assistant

Junior Sales Associate

Sales Representative

Customer Service Representative

Health & Safety Officer

Export Customer Service Representative

Medical Receptionist

Scheduler

Field Sales Executive

Business Development Manager

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