Customer information Work, Jobs in Glascoed, Mon (with Salaries)

Customer Relations Assistant
Transport for Wales —Pontypridd
- £13 - £45 an hour
- CRM software
- Word processing
- Computer literacy
- Employee discount
1d
Sales Agent
Quote Detective —Pontypool
- From £23,198 a year
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Free parking
- Paid training
Quick apply
1d
Renewable Energy / Energy Efficiency Telesales Consultant
Smart Energy Homes Ltd —Cwmbran
- £28,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
Quick apply
13d
Customer Information Controller
Transport for Wales —Cardiff
- Computer literacy
- Data entry
- Communication skills
Document Scanning Manager
NHS Wales Shared Services Partnership —Pontypool
- £40,559 - £48,841 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
7d
Operations Agent
DHL —Newport
- Administrative experience
- Front desk
- Computer skills
- Employee assistance programme
- Sick pay
5h
Electronic Working Administrator
Williams Lea —Newport
- £24,478.13 a year
- Part-time
- Hybrid work
- Computer literacy
- Data entry
- Typing
- Free parking
- Referral programme
Customer Data Research Co-Ordinator
Transport for Wales —Pontypridd
- Microsoft Powerpoint
- Presentation skills
- Analytics
Customer Service Agent
British Gas —Ebbw Vale
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
1d
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
7d
Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Annual leave
- Work from home
Car Sales Executive
Reo Car Sales Ltd —Abertillery
- £20,000 - £55,000 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Service Advisor - Days
Capital on Tap —Cardiff
- £26,500 a year
- Full-time
- Communication skills
Business Support Officer
Monmouthshire County Council —Usk
- £27,254 - £29,064 a year
- Front desk
- School
12d
Field Agent
Conexus Recovery and Field Services —Newport
- Up to £30,853.80 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Business
- Annual leave
Quick apply
10d
Operational Support Officer
HM Courts & Tribunal Service —Newport
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
10d
MRO Returns & Logistics Coordinator
Safran —Cwmbran
- Full-time
- Computer literacy
- ERP systems
- Continuous improvement
1d
Project Officer - Customer Contact Improvement
Newport City Council —Newport
- £38,220 - £41,771 a year
- Full-time
- Customer service
- Research
- Analysis skills
7d
Customer Experience Advisor
Transport for Wales —Pontypridd
- CRM software
Telesales Agent
La Creme Patissere —Cwmbran
- £13.35 an hour
- Part-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply

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customer information jobs near glascoed, mon

Customer Relations Assistant

Transport for Wales -
Pontypridd

Apply Now

Job details

Fixed term contract
£13 - £45 an hour
1 day ago

Benefits

Cycle to work scheme
Company pension
Free or subsidised travel
Employee discount
Car scheme

Qualifications

CRM software
Word processing
Computer literacy
Complaint handling
Data entry
Customer interaction
Communication skills
Welsh

Full job description

Pay Rate:

£13,45 per hour
Location:

Llys Cadwyn Pontypridd
Website Category:

Head Office
Contract Type:

Fixed Term
Closing Date:

19 August 2026
Vacancy Reference:

0836

Please note: this is a 6 month fixed-term contract

The Role

The Customer Relations Assistant performs an integral multifunctional role within the Customer Relations function, providing efficient administration support including organising, processing and monitoring all channels of communication as well as supporting the management team with the preparation of reports and data analysis.

Role responsibilities

Provide a high-quality Customer Relations service, by professionally addressing complaints, queries and feedback from customers via a range of contact methods to resolve customer queries promptly.
Process customer queries by recording information about customers, cases, and contact reasons into the CRM system, to ensure all data captured is both complete and accurate.
Produce quality written responses to all customer contacts by complying with our regulatory timescales, Complaint Handling procedures and internal guidelines to ensure the output of replies to customers meets internal quality guidelines regarding content and tone.
Process delay repay claims on our Delay Repay system by using a range of contact methods and our CRM systems, ensuring that each claim is processed in line with our Passenger Charter

Who we're looking for

High standard of written and verbal communication
Proficient computer and word processing skills with Microsoft
Excellent organisational
Ability to provide a consistent high-quality service to

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Job benefits

Enhanced pension scheme

Free travel across the TfW rail network

Cycle to work scheme

Electric car scheme

Health cash plan

High street discounts

Training & development opportunities

Apply Now

Refine Your Search

customer information jobs in glascoed, mon

Customer Relations Assistant

Sales Agent

Renewable Energy / Energy Efficiency Telesales Consultant

Customer Information Controller

Document Scanning Manager

Operations Agent

Electronic Working Administrator

Customer Data Research Co-Ordinator

Customer Service Agent

Customer Service Advisor

Customer Service Agent

Car Sales Executive

Customer Service Advisor - Days

Business Support Officer

Field Agent

Operational Support Officer

MRO Returns & Logistics Coordinator

Project Officer - Customer Contact Improvement

Customer Experience Advisor

Telesales Agent

I want to receive the latest job alerts for customer information in glascoed, mon

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