Application support technician Work, Jobs in Glasgow, Glg (with Salaries)

Graduate / Entry-Level 1st Line IT Support Technician
Microman Computer Support Limited —Glasgow
- From £27,500 a year
- Weekend availability
- Microsoft Outlook
- Windows
- Travel
- Free parking
Quick apply
2d
Quality Technician (Scotch Whisky) - 6 month Fixed Contract
Angus Dundee Distillers PLC —Coatbridge
- Full-time
- Laboratory experience
- Continuous improvement
- Quality control
- Free parking
- Employee discount
Quick apply
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Maintenance
- Communication skills
- Free parking
- Employee assistance programme
Facilities Technician - Glasgow
Sygnature Discovery —Glasgow
- Computer literacy
- Laboratory experience
- Maths
- Annual leave
- Employee assistance programme
Quick apply
2d
Data Center Technician - Glasgow, Scotland
CoreWeave Europe —Glasgow
- No degree
- Travel
- Scripting
- Employee assistance programme
Quick apply
SLLC 5406 - Assistant Theatre Technician (Hamilton)
South Lanarkshire Leisure and Culture —Hamilton
- £14.51 - £14.83 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
8d
Mobile Phone Repair Technician - Glasgow
iSmash —Glasgow
- £27,109.31 - £27,325.83 a year
- Full-time
- Customer service
Field Service Technician – Maintenance of Tropical Plant Displays
Benholm Group —Falkirk
- £31,500 a year
- Full-time
- Customer service
- Maintenance
- Hand tools
Quick apply
2d
Laboratory Technician (2 posts)
University of Strathclyde —Glasgow
- £26,093 - £27,319 a year
- Full-time
- Laboratory experience
4d
Technician
Tracsis —Glasgow
- £14 an hour
- Weekend availability
- AutoCAD
- CAD
- Organisational skills
Quick apply
3d
Engineering Technician
KH Aerospace —Glasgow
- Continuous improvement
- Organisational skills
- Power tools
Quick apply
Assembly & Test Technician
Emerson —Cumbernauld
- Full-time
- Schematics
- Computer literacy
- Continuous improvement
Environmental Field Technician
SOCOTEC UK & Ireland —East Kilbride
- £28,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
IT Desktop Support
Axiom Technologies —Glasgow
- Part-time
- Computer Science
- Maintenance
- Bachelor's degree
7d
Handyperson
Equans —North Lanarkshire
- Full-time
- Power tools
- Hand tools
- Communication skills
- Annual leave
- Employee assistance programme
Technical Controller (Control Room Technical Operator/Maintenance Controller)
Strathclyde Partnership for Transport —Govan
- £41,892 - £45,848 a year
- Computer literacy
- Engineering
- Computer skills
- Employee assistance programme
10d
Storeperson Technician - (Perm/Full Time) - REF:HSCP/83303
Inverclyde Council —Greenock
- £29,613 - £31,812 a year
- Hybrid work
- Annual leave
Deputy General Manager
Zenith —Glasgow
- £46,000 - £55,000 a year
- Continuous improvement
- Team management
- Budgeting
- Annual leave
- Employee assistance programme
Waste Disposal Technician- Lower Polmaise (Fallin)- 102289
Stirling Council —Bannockburn
- £38,823 - £42,276 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
8d
Instrument Technician
dsm-firmenich —Dalry
- Day shift
- Maintenance
- Electrical experience
- Continuous improvement

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application support technician jobs near glasgow, glg

Graduate / Entry-Level 1st Line IT Support Technician

Microman Computer Support Limited
Glasgow

Quick apply

Job details

Permanent | Full-time
From £27,500 a year
2 days ago

Benefits

Free parking
Casual dress
Company pension
Private medical insurance
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
TCP
Driving Licence
Microsoft Outlook
Inbound customer enquiry call handling
Incident queue management
User account provisioning
Ticket management
Microsoft Office Suite
Windows
User account management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Active Directory
Mobile devices

Full job description

Job Overview

Microman Computer Support is looking for a motivated Graduate or Entry-Level 1st Line IT Support Technician to join our friendly and growing managed service provider (MSP) team in Glasgow. This is an excellent opportunity to begin your IT career, gain hands-on experience across varied customer environments and develop with support from experienced engineers.

About Us

Microman supports organisations across a wide range of industries. As an MSP, we act as an outsourced IT team for multiple customers, providing responsive day-to-day support alongside telecoms, networking, CCTV, audio visual and mobile signal solutions. You will therefore gain exposure to different users, systems and business environments.

Responsibilities

Act as a first point of contact for customer IT queries by telephone, email and the service desk.
Log, categorise, prioritise and update support tickets, keeping customers informed throughout.
Triage and resolve common Windows, Microsoft 365, email, printer, application and hardware issues using remote support tools.
Assist with user account administration, password resets, device setup, onboarding and offboarding.
Carry out basic network troubleshooting, including Wi-Fi, connectivity, TCP/IP, DNS and DHCP issues.
Work within agreed service levels and recognise when an issue needs urgent attention.
Escalate incidents to 2nd or 3rd line engineers with clear notes, troubleshooting steps and relevant evidence.
Maintain accurate ticket records, technical notes and customer documentation.
Support equipment preparation, installations and occasional customer site visits alongside senior engineers.
Build your technical knowledge through structured learning, coaching and exposure to varied customer environments.

You will communicate with both technical and non-technical users, taking ownership of straightforward issues and asking for support when required. We value a calm, helpful approach and clear customer communication as highly as existing technical experience.

You will follow service desk processes, information security requirements and data protection legislation at all times.

The role is primarily office and service desk based in Glasgow, with occasional customer site visits and project support. Some UK-wide travel may be required.

This is a full-time, permanent role, Monday to Friday, with occasional weekend work where required.

What We're Looking For

You may be a recent graduate, college leaver, apprentice or career starter with an IT-related qualification, home-lab experience, volunteering, work experience or a strong demonstrable interest in technology. Previous MSP or commercial service desk experience is welcome but not essential.

Friendly, professional communication and a confident telephone manner.
Ability to explain technical steps clearly to non-technical users.
A logical troubleshooting approach, curiosity and willingness to learn.
Good organisation, attention to detail and the ability to manage several tickets with guidance.
A customer-focused attitude and willingness to take ownership.
Ability to work both independently and collaboratively as part of a support team.

Useful Technical Knowledge

Windows 10/11 and common desktop applications.
Microsoft 365, Outlook and Teams.
Basic user and group administration in Active Directory or Microsoft Entra ID.
Fundamental networking concepts such as IP addressing, DNS, DHCP and Wi-Fi.
PC hardware, peripherals and mobile devices.
Any exposure to ticketing systems, remote support tools, Intune, Azure or cybersecurity fundamentals.

We do not expect you to know everything on day one. Training and guidance will be provided; attitude, communication and a genuine interest in developing an IT support career are key.

A full, clean, UK driving licence is preferred.

Pay: From £27,500.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

application support technician jobs in glasgow, glg

Graduate / Entry-Level 1st Line IT Support Technician

Quality Technician (Scotch Whisky) - 6 month Fixed Contract

IT Support Technician

Facilities Technician - Glasgow

Data Center Technician - Glasgow, Scotland

SLLC 5406 - Assistant Theatre Technician (Hamilton)

Mobile Phone Repair Technician - Glasgow

Field Service Technician – Maintenance of Tropical Plant Displays

Laboratory Technician (2 posts)

Technician

Engineering Technician

Assembly & Test Technician

Environmental Field Technician

IT Desktop Support

Handyperson

Technical Controller (Control Room Technical Operator/Maintenance Controller)

Storeperson Technician - (Perm/Full Time) - REF:HSCP/83303

Deputy General Manager

Waste Disposal Technician- Lower Polmaise (Fallin)- 102289

Instrument Technician

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