Scheduling manager Work, Jobs in Glasgow, Sct (with Salaries)

Customer Success Manager
Mears Group —Coatbridge
- Up to £46,000 a year
- Management
- Maintenance
- Presentation skills
- Annual leave
- Employee discount
4d
Transport Manager
AAH Pharmaceuticals —Glasgow
- From £50,000 a year
- Management
- Employee assistance programme
- Sick pay
Office and Administration Manager
Greenbelt Group —Glasgow
- £28,000 - £32,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Planning and Scheduling Analyst - Clinical Public Health
NHS Scotland —Glasgow
- £52,845 - £61,466 a year
- Full-time
- Analysis skills
- Project management
- Organisational skills
- Annual leave
- Employee assistance programme
5d
PPM Coordinator
OCS Group —Glasgow
- Monday to Friday
- Management
- Maintenance
- Microsoft Office
Care at Home Scheduler (Peripatetic) (3 posts) (Fixed Term & Permanent)
West Dunbartonshire Council —Dumbarton
- £28,358.95 - £30,475.83 a year
- Weekend availability
- Hybrid work
- Organisational skills
- Care plans
- Communication skills
- Annual leave
Customer Experience Manager
Sainsbury's —Stirling
- From £32,700 a year
- Management
- Leadership
- Employee discount
Senior Project Manager
Scottish Power —Cambuslang
- Up to £79,000 a year
- Full-time
- Engineering
- Project management
- Travel
- Annual leave
- Employee discount
6d
Counsellor (Remote)
Telus Health —Glasgow
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Technical Production Co-ordinator
Redblu Graphics & Displays Ltd —Glasgow
- £27,000 - £31,000 a year
- Full-time
- Microsoft Office
- Project management
- In-person
Quick apply
14d
Assistant Planner
BAM UK & Ireland —Glasgow
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant General Services Manager
Sodexo —Paisley
- Up to £35,000 a year
- Weekend availability
- Laboratory experience
- Microsoft Office
- Administrative experience
- Employee assistance programme
Quick apply
7d
Accounts Payable and Accounts Receivable Manager
CHIVAS BROTHERS LTD —Glasgow
- Microsoft Excel
- Oracle
- Management
- Employee discount
Quick apply
12d
Service Planner
Aggreko —Dumbarton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
11d
Operations Coordinator
Lucid Cleaning Ltd —Glasgow
- £28,000 - £30,000 a year
- Overtime
- Customer service
- Administrative experience
- Supervising experience
Quick apply
6d
Project Support Administrator
Environmental Essentials Ltd —High Blantyre
- £25,500 a year
- Full-time
- Microsoft Office
- Accounting
- Contracts
- Health & wellbeing programme
- Annual leave
Quick apply
Hygiene Manager
McGhee’s Bakery —Glasgow
- Weekend availability
- In-person
- Leadership
- Communication skills
- Free parking
- Employee discount
Quick apply
General Manager
Holon Glasgow —Glasgow
- £36,000 - £40,000 a year
- Full-time
- In-person
- Leadership
- Marketing
- Store discount
- Health & wellbeing programme
Quick apply
Network Planning Manager
First Bus —Glasgow
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
- Employee discount
14d
Customer and Trading Manager - Online
Sainsbury's —Stirling
- £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
1d

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Customer Success Manager

Mears Group -
Coatbridge

Apply Now

Job details

Permanent
Up to £46,000 a year
4 days ago

Benefits

Annual leave
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Management
Maintenance
Complaint handling
Presentation skills
IT
Events management
Communication skills
Negotiation

Full job description

Annual salary: up to £46,000.00

REQ0038613

Contract Type:

Permanent

Business Area:

Customer Success

Location:

Coatbridge - Souterhouse Road

Annual salary: up to £46,000.00

Customer Success Manager

Location: Coatbridge

Contract: Permanent / Full Time / 40hrs a week 08:00 – 16:30

Salary: £46,000 per annum, plus £4500 car allowance and great company benefits.

Mears have continued investment in the North Lanarkshire community for the long-term. We have a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.

Our approach prioritises where we can have the greatest impact and supports a culture that fully integrates sustainability and purpose beyond profit. This is underlined by our strategy, which through robust, ethical and transparent practices is built upon.

About the role:

The Customer Success & Community Impact Manager is a highly visible leadership role responsible for improving customer outcomes, leading an administration team, and delivering meaningful community impact across North Lanarkshire.

The successful candidate will act as the voice of the customer within the business, ensuring complaints and claims are effectively managed while maintaining a strong focus on community partnerships, fundraising, charitable engagement and community improvement projects.

You'll lead customer experience and community engagement initiatives, managing complaints and service improvements while delivering meaningful social value projects. Working closely with community partners, charities and stakeholders, you'll build lasting relationships that benefit local communities.

Key Responsibilities:

Lead customer complaints, escalations and claims, driving excellent customer outcomes and continuous improvement.
Analyse customer feedback and performance data to identify trends, improve satisfaction and support service recovery.
Deliver community improvement projects and measurable social value initiatives that positively impact local communities.
Build and maintain strong relationships with community groups, charities and key stakeholders, including managing fundraising activities and partnerships.
Ensure effective scheduling and administrative support for operational teams.
Review performance trends, identify improvement opportunities and support operational managers in resolving recurring issues.

Key Criteria:

Previous Customer Success/Service experience
IT literate
Experience in complaint handling
Experience in overseeing customer engagement events
Line Management experience
Excellent communication skills
Strong presentation skills, attendance at internal and external meetings
Customer focused
Full Driving licence
Ability to build relationships
Ability to manage complex situations
Strong influencing and negotiation skills
Ideally have experience of working in social housing with a good understanding of repairs and maintenance

Benefits:

25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
Family friendly policies
Car allowance

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply or to discuss your application further; contact:

Vickie Rudge ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

scheduling manager jobs in glasgow, sct

Customer Success Manager

Transport Manager

Office and Administration Manager

Planning and Scheduling Analyst - Clinical Public Health

PPM Coordinator

Care at Home Scheduler (Peripatetic) (3 posts) (Fixed Term & Permanent)

Customer Experience Manager

Senior Project Manager

Counsellor (Remote)

Technical Production Co-ordinator

Assistant Planner

Assistant General Services Manager

Accounts Payable and Accounts Receivable Manager

Service Planner

Operations Coordinator

Project Support Administrator

Hygiene Manager

General Manager

Network Planning Manager

Customer and Trading Manager - Online

I want to receive the latest job alerts for scheduling manager in glasgow, sct

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